A great central place to stay. Loved the free boat cruise and night entertainment on offer. By accident we had booked the hotel stay twice (we didn't get confirmation from booking.com the first time I booked the room) the Gateway were gracious to cancel the first (unconfirmed) booking. Nice location, pool and the promenade on the other side of the... More

The Customer service is 1st class. the rooms are well appointed. The Restaurant serves some reall good local delicacies. The TAJ standards are matched to perfection. Its a good hotel to be in. You are treated like guest and not customers. i would highly recommend this place for business visitors. it was my 1st visit and i was impressed. More

We did book this hotel during a big conference. The lobby of the hotel is ok. The rooms which were offered to us was quiet spacious. The A/c cooling was excellent. You would require this very badly if you are staying in Kerala in April. The morning breakfast at the restaurant downstairs was excellent especially for a Veggie like me.... More

My friend and I were greeted by happy, courteous staff. The complimentary welcome drink was a lovely touch as were the cake and fruit in the room. Our room was very clean with a comfortable bed and had a beautiful veiw over the sea. The swimming pool was a gorgeous in the humidity of April. Breakfast was a vast selection... More

The hotel is definitely in need of an overall refurbishment. The staff were great and always have a smile. The breakfast was good with a lot of choices. I had a very tasty dosa made to order. The rooms were clean but need they need to be repainted. The linens were old and torn and the bath towels were stained.... More

Being centraI is double edged. I was told that it would take 90 minutes to get to the airport. The rooms are not top quality, very average but clean. The bed linen is changed every day. Perhaps the best thing about my room was that it had BBC Entertainment, very rare in India. The gym is the size of one... More

Located bang in the middle of the city with harbour facing view and a sea front, a promenade to stroll by in the morning, this Taj property has all a business traveller would seek. A complimentary boat cruise every evening, a complimentary welcome drink, clean spacious ambience, courteous service at all quarters, reasonable breakfast spreads, contemporary and comfortable rooms with... More

The best part about the hotel is the location. Taj properties are notorious for not having good locations, but this one is dead in the centre of town. Insist on a sea facing room. True to any Taj hotel, the breakfast spread is very nice and the staff very courteous. The hotel uses a lot of wood and the ambience... More

The hotel has a very nice ambience with a good view of the sea and pleasant interiors. The room was spacious and neat. We had dinner at the lobby restaurant and tried the local fish curry which was nice too. The duty manager and staff were pleasant. We requested a late checkout until 6 pm, which was given at no... More