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Surja Hotel Guesthouse Reviews, Jaisalmer

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Surja Hotel

East Fort Wall, In the Fort | Inside fort east wall, Jaisalmer 345001, India
Hotel amenities
Surja Hotel
98 traveller photos
Ranked #5 of 96 Jaisalmer B&B and Inns
4.5 of 5 stars 199 Reviews
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199 reviews from our community

Traveller rating
    137
    48
    12
    2
    0
See reviews for
Families
20
 
Couples
61
 
Solo
47
 
Business
2
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
scotland
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
“Great Place to Stay”
4 of 5 stars Reviewed 3 May 2013

I stayed here for a couple of days and highly recommend it for a great value stay. I was met at the train station for a complimentary transfer to the hotel which is built into the fort. Steep stairs lead up to the bedroom level then another set of stairs to the reception and the rooftop cafe area. The rustic... More

Was this review helpful? Yes
Management response:
6 May 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

Zadar, Croatia
1 review
“Great place to stay!!!”
5 of 5 stars Reviewed 28 April 2013

My plan was to stay in Jaisalmer for 2 or 3 days. In the end, i was there for a whole week. There is no place like this in Jaisalmer. View is just amazing!! Either from your room or from the excellent balcony of the hotel, it is just breathtaking! Stuff is really helpfull and friendly, either you're just having... More

Was this review helpful? Yes
Management response:
6 May 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

1 review
“I wanna recommand this hotel”
5 of 5 stars Reviewed 28 April 2013 via mobile

when i stayed jaisalmer i was very impressed this hotel. Nice view and nice rooms! And the best thing i think is workers^^ they were so kind and sweet. I wanna go again.

Was this review helpful? Yes
Management response:
29 April 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Beautiful rooms and View”
5 of 5 stars Reviewed 20 April 2013

If you are staying in Jaisalmer, you must stay in the fort! We were offered two gorgeous rooms, and choose the room with the larger balcony. The bed was comfortable and the room was clean and well decorated. The location is fantastic, part of the fort and near all the shopping. The restaurant was nice and convenient, and a beautiful... More

Was this review helpful? Yes
Management response:
25 April 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

Amritsar, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
“Back Again”
5 of 5 stars Reviewed 13 April 2013

Room service was delicious! I had the vegetarian food and I often order it other places just so I can remember the taste of the sandwhich I had there! And I also loved their breakfast toast, orange juice and their ice tea is also delicious! I've stayed in the Maharaja room before as well as one of their rooms. They... More

Was this review helpful? Yes 1
See 3 more reviews by cutetomgirl for Jaisalmer
Management response:
14 April 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Top notch small hotel in Rajasthan”
5 of 5 stars Reviewed 9 April 2013

I stayed here in Feb 2013. It was a surprise to be here and we hadn't enjoyed it from a long time in Inda. I had checked out several hotels in the area and found the Destination seemed the best value for the money. They had serve the breakfast in the room which none of the other hotels had. It... More

Was this review helpful? Yes
Management response:
10 April 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

Sunderland, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Good points and bad points”
3 of 5 stars Reviewed 8 April 2013

I stayed here in February with my 9 year old daughter. This was the cheapest room of our trip at 500 rupees a night, so this does make it a little difficult to review with no comparison. I will just list what I feel to be the good points and bad points and let other judge for themselves if the... More

Was this review helpful? Yes
raj_surja, Manager at Surja Hotel, responded to this review
9 April 2013

Dear Mam, Greetings from Hotel Surja, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct... More

uk
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“An oasis of peace in Jaisalmer”
4 of 5 stars Reviewed 4 April 2013

We loved staying at this hotel for many reasons. We found Raj and his staff to be so friendly and helpful. Our room was spacious and comfortable with its own fabulous stone balcony jutting out from the fortress walls. The balcony had mattresses and bolster cushions to lounge on whilst looking out at truly spectacular views. The only drawback was... More

Was this review helpful? Yes
Management response:
6 April 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

Berlin, Germany
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
“A good example of an overrated hotel, big disappointment”
2 of 5 stars Reviewed 1 April 2013

I normally write my reviews in french, but I have to do an exception this time to reach more people, hopefully. Sorry for my english :) First of all, we had booked 2 rooms, one simple (500 INR) and one a bit larger (750 INR). As we came early in the morning (6am), we were given just one of the... More

Was this review helpful? Yes
See 2 more reviews by Mathieu L for Jaisalmer
Pune
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Nice place”
4 of 5 stars Reviewed 26 March 2013

I spend three nights there in March and had a nice time. Room- I booked the 450 a night room. The room was lovely with a little balcony and a nice view. The room and bathroom were relatively clean (not clean enough that I walked in without sandals which is the first place in the last 10 weeks in India... More

Was this review helpful? Yes
Management response:
31 March 2013

We appreciate our guests and the reviews that are posted on Tripadvisor. We trust all our reviews are written with honesty and sincerity. As I mentioned, we all learn from the sharing of experiences. If anyone has any questions about our participation in the preservation of the hotel and camel safari, we are happy to share our initiatives. We believe... More

 
 
Surja Hotel
Surja Hotel
4.5 of 5 stars 199 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Surja Hotel

Address: East Fort Wall, In the Fort | Inside fort east wall, Jaisalmer 345001, India
Region: India > Rajasthan > Jaisalmer
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #5 of 96 B&Bs / Inns in Jaisalmer
Price range (per night): RM33 - 91
Official Description (provided by the hotel):
The famous rooftop view at Surja Hotel & Restaurant has been attracting guests for years. Our relaxed atmosphere and hospitality is what has people always coming back. The restaurant and hotel are housed within the walls of Jasailmer’s 850 year old fort. Our rooftop lounge and jharoka balconies in each room offer some of the cities most impressive views and a free Wi-Fi connection which make you keep in touch with your relatives and friends. Whether you need a room, a meal, a camel trek, or would just like to come see the view and enjoy a free cup of chai, we hope you will visit us when you are in Jaisalmer! ... more   less 
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Surja Hotel
East Fort Wall, In the Fort Inside fort east wall
Jaisalmer 345001
India
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view from my room! View from my room My room is top right, in the fort! Sunset time from the Balcony of the Maharaja room
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