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Sheraton Udaipur Palace Resort & Spa Reviews, Udaipur

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All 104 Udaipur hotels

Sheraton Udaipur Palace Resort & Spa

4.5 of 5
Near Fateh Sagar Lake | Ambamata, Udaipur 313001, India
Hotel amenities
Sheraton Udaipur Palace Resort & Spa
161 traveller photos
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Ranked #40 of 104 hotels in Udaipur
4.0 of 5 stars 335 Reviews
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335 reviews from our community

Traveller rating
    99
    143
    50
    23
    20
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Families
118
 
Couples
89
 
Solo
13
 
Business
50
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Faridabad, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Reservation Pangs”
1 of 5 stars Reviewed 11 June 2013

I was in touch with the reservation team at the Sheraton who promptly sent me the offers on May 13th, 2013 for our vacation in the month of June and explained everything to me nicely about complimentary rooms etc. as part of their offer. To my surprise, when I called up on June 11th, 2013 to finalize my reservation for... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“The worst experience at a Starwood property”
1 of 5 stars Reviewed 8 June 2013

Let me begin by saying that this was the worst experience at a Starwood property, The welcome: promised a traditional welcome, but that dint happen, guess I was not someone they wanted. The check in: waited an hour to get one of the worst rooms allotted by them The room: the pillows were run down from over use, too soft... More

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SheratonUdaipur, General Manager at Sheraton Udaipur Palace Resort & Spa, responded to this review
10 June 2013

Dear Guest, Greetings from Sheraton Udaipur Palace Resorts and Spa ! Thank you for your constructive feedback about your stay in our hotel We sincerely regret the inconveniences caused during your stay. I have made a note about your comments and will certainly speak with my team and ensure the necessary corrective actions are taken. I do hope that you... More

Chandigarh, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“A pleasant place to stay”
4 of 5 stars Reviewed 3 June 2013

It has a disadvantaged location but the facility is well maintained and the standard of the room is of very good standard. The breakfast buffet can definitely be improved. Despite the marriage functions there was no disturbance in the room. The property must definitely put us some road signs and also correct the location of the main gate in Google... More

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SheratonUdaipur, General Manager at Sheraton Udaipur Palace Resort & Spa, responded to this review
7 June 2013

Dear Guest, Greetings from Sheraton Udaipur Palace Resorts and Spa ! Thank you for the appreciative comments about our hotel and services. We are glad to note that you have left with a positive impression of our hotel product and services. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and... More

Munich, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“A hotel not worth to be part of Sheraton hotels”
1 of 5 stars Reviewed 1 June 2013

This hotel is a place that is under severe need of renovation and update. It had seen its best days 15 years ago and is fading. All rooms are unclean, corners chipped everywhere , colors and wallpaper loose, unclean bathroom facilities. So far for the rooms.. The pool is in a totally unmaintained and unpleasant garden and full of noisy... More

Was this review helpful? Yes 1
SheratonUdaipur, General Manager at Sheraton Udaipur Palace Resort & Spa, responded to this review
7 June 2013

Dear Guest, Greetings from Sheraton Udaipur Palace Resorts and Spa ! Thank you for your constructive feedback about your stay at our hotel. We sincerely regret the inconveniences caused during your stay. I have made a note about your comments and will certainly speak with my team and ensure the necessary corrective actions are taken. I do hope that you... More

kerala
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“A typical conference Hotel !”
3 of 5 stars Reviewed 30 May 2013

I was fallen for its Rs 5000 offer tag for a Sheraton Hotel. Well ! we get what we pay. Udaipur as a destination has much better property around. A conference was already happening at the time of my stay - no complaints on that aspect but it has little to offer for those who is coming for leisure. Restaurant... More

Was this review helpful? Yes 1
SheratonUdaipur, General Manager at Sheraton Udaipur Palace Resort & Spa, responded to this review
7 June 2013

Dear Guest, Greetings from Sheraton Udaipur Palace Resorts and Spa ! Thank you for your constructive feedback about your stay at our hotel. We sincerely regret the inconveniences caused during your stay. I have made a note about your comments and will certainly speak with my team and ensure the necessary corrective actions are taken. I do hope that you... More

Kochi (Cochin), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Great view from the hotel”
4 of 5 stars Reviewed 29 May 2013

Although the travel to the hotel took some time from the city, once we got there the size of the hotel awed us. The property is very large and built artistically. Rooms are larger than usual hotel rooms of this type and lake facing ones have a great view. Food is not so great though, and buffet variety was pretty... More

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SheratonUdaipur, General Manager at Sheraton Udaipur Palace Resort & Spa, responded to this review
7 June 2013

Dear Guest, Greetings from Sheraton Udaipur Palace Resorts and Spa ! Thank you for sparing time and posting your review of our hotel on Trip Advisor. I am delighted to note that you had an enjoyable stay and it was a pleasure to have been of service to you. We thank you for your detailed feedback about food and buffet... More

Bangalore, Karnataka, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great Location...Superb view”
5 of 5 stars Reviewed 28 May 2013

My recent stay at the Sheraton Udaipur Palace was excellent. The hotel is very child friendly. The rooms are very spacious and large and the food was outstanding. Their SPA is also excellent. Overall a great hotel in a fabulous location...

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SheratonUdaipur, General Manager at Sheraton Udaipur Palace Resort & Spa, responded to this review
7 June 2013

Dear Guest, Greetings from Sheraton Udaipur Palace Resorts and Spa ! It is indeed a pleasure to read your review. I am happy to note that you had a pleasant stay with us and the services extended by my team were to your satisfaction. Thank you for your valuable feedback. My team and I look forward to welcoming you at... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Worst Sheraton Hotel”
1 of 5 stars Reviewed 26 May 2013

Rooms were not clean upto the mark lots of small dirt in the room Infact the category of our room was club room.The housekeeping service was terrible we had to ask repeatedly for small requests like toileteries,towels and water.The staff don't care for you and no comfort in terms of hospitality.The swimming pool has lot of chlorine and no attendant... More

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SheratonUdaipur, General Manager at Sheraton Udaipur Palace Resort & Spa, responded to this review
6 June 2013

Dear Guest, Greetings from Sheraton Udaipur Palace Resorts and Spa! Thank you for your constructive feedback about your experience of our hotel. We sincerely regret the inconveniences caused during your stay. I have made a note about your comments and will certainly speak with my team and ensure the necessary corrective actions are taken. I do hope that you will... More

VADODARA
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“sheraton udaipur”
3 of 5 stars Reviewed 25 May 2013

the hotel is build well.the front view is facing the lake is excellent in the night the beauty of the property is admirable .the staff of the hotels are not that efficient the food is kind of ok ok the rooms are good the bathrooms are not up to the mark.spa is ok worth value they charge dont spend huge... More

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SheratonUdaipur, General Manager at Sheraton Udaipur Palace Resort & Spa, responded to this review
6 June 2013

Dear Guest, Greetings from Sheraton Udaipur Palace Resorts and Spa! Greetings from Thank you for sparing time and posting your review of our hotel on Trip Advisor. I am delighted to note that you had an enjoyable stay and it was a pleasure to have been of service to you. We thank you for your detailed feedback on the Bathroom... More

New Delhi, India
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
“Worst Experience so far”
2 of 5 stars Reviewed 25 May 2013

After having traveled all over the India, I would say this hotel was one of the worst experiences we ever had. When we were there, it was over crowded with tons of people... no peace at any corner. Everywhere there was crowd- swimming pool, restaurant, corridors. The management could not take care of their guests and the guests became the... More

Was this review helpful? Yes
SheratonUdaipur, General Manager at Sheraton Udaipur Palace Resort & Spa, responded to this review
6 June 2013

Dear Guest, Greetings from Sheraton Udaipur Palace Resorts and Spa ! Thank you for your constructive feedback about your experience We sincerely regret the inconveniences caused during your stay. I have made a note about your comments and will certainly speak with my team and ensure the necessary corrective actions are taken. I do hope that you will give us... More

 
 
Sheraton Udaipur Palace Resort & Spa
Sheraton Udaipur Palace Resort & Spa
4.0 of 5 stars 335 reviews
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Additional Information about Sheraton Udaipur Palace Resort & Spa

Also Known As:
Sheraton Udaipur Palace Hotel Udaipur
Sheraton Udaipur Palace Resort And Spa
Sheraton Udaipur Palace Hotel
Address: Near Fateh Sagar Lake | Ambamata, Udaipur 313001, India
Region: India > Rajasthan > Udaipur
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotels in Udaipur
#29 Family Hotels in Udaipur
#34 Romantic Hotels in Udaipur
Price range (per night): RM266 - 704
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Sheraton Udaipur Palace Resort & Spa
Near Fateh Sagar Lake Ambamata
Udaipur 313001
India
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