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The Gateway Hotel Pasumalai Madurai

4.0 of 5
No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
Hotel amenities
The Gateway Hotel Pasumalai Madurai
Ranked #2 of 43 hotels in Madurai
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303 reviews from our community

    Trip type
Traveller rating
    148
    110
    31
    10
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Date Rating
Boston
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013

This Taj is special. It is located in what was originally built as the estate of an English businessman. Situated on top of a hill, the views are great, especially of the five towers of the Meenakshi Temple complex. Most people say this is the best hotel in Madurai. I had the hotel pick me up at the airport and... More

Was this review helpful? Yes 1
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
14 May 2013

Dear Guest, It is a pleasure to receive your valuable feedback. On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. We thank you for... More

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 May 2013

The rooms give you a feel of old India and the bathroom give you the relief that its not old India!! lol. Modern bathrooms and simple dorm-room style rooms. But the views of the citi are amazing. Prabhu and Priya at the front desk are great! They helped me with my travel plans and booking at other hotels on my... More

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Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
9 May 2013

Dear Guest, Greetings from Madurai ! Its a pleasure to read such great feedback and compliments for the team and the hotel. On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated... More

Davenport, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

I came from the USA with my son, daughter-in-law, and 5-year-old granddaughter to adopt their new daughter, 3 years old, from an orphanage in Madurai. We intended to stay 3 days, and wound up staying 4 weeks because of unexpected passport issues. The hotel staff were so sympathetic and helpful. The grounds are quiet and beautiful! I drank in the... More

Was this review helpful? Yes 1
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
6 May 2013

Dear Guest, On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. Entire hotel staff fondly remembers you and the little girls. Kindly accept our... More

Jalandhar, Punjab, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 May 2013

I stayed here for one month on business, and I would say it is the prettiest place you could stay in Madurai. The room is large, with a ceiling fan and 2 A/C units. There was no bath which is disapointing given the size of the bathroom. It would have been good to have one to soak in as Madurai... More

Was this review helpful? Yes 2
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
6 May 2013

Dear Ms.Danielle At the outset we would like to thank you for your valuable time in providing us feedback. It is feedback like yours that helps us to improve on our existing standards of service. It is our constant endeavor to provide the finest of Hospitality and Service, however, we seem to have fallen short of your expectations in interacting... More

Hyderabad, India
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 27 April 2013

Beautiful buidling on a hill with peacocks and squirrels joining you for breakfast. Rooms are spacious and clean with a beautiful view. The deck outside of the room in main building is very comfortable. Food was good too. A nice retreat out of the but not fare from the town.

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Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
30 April 2013

Dear Guest, Its a pleasure to recieve your great feedback. On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. We thank you for appreciating... More

Paris, France
1 review
1 of 5 stars Reviewed 23 April 2013

After seeing all the excellent reviews ,we firmed to go for TAJ. But everything was unexpected, the staffs need training, most of the staff doesn't understand English, french they are not attentive. it seems no one is there to guide staff. the room was good. but the service is poor. first day evening ordered chicken sandwich, quiet uncooked got stomach... More

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Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
26 April 2013

Dear Guest At the outset we would like to thank you for your valuable time in providing us feedback. It is feedback like yours that helps us to improve on our existing standards of service. It is our constant endeavor to provide the finest of Hospitality and Service, however, we seem to have fallen short of your expectations in your... More

Mumbai Indian
Top Contributor
160 reviews 160 reviews
150 hotel reviews
Reviews in 77 cities Reviews in 77 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 20 April 2013

This hotel is located at Pasumalai, Madurai. Pasumalai in Tamil means green hill.The hotel is on top of this small hill and the road to the top is really green. Peacocks add further charm to the place. The staff give a traditional welcome...suggestion, saree could have been the correct dress for such a traditional welcome. The rooms are quite large...reasonably... More

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See 7 more reviews by plpalani for Madurai
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
26 April 2013

Dear Guest, On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying and sharing your pleasent stay experience with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. We look forward to having you return... More

Toronto, Canada
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 19 April 2013

This is where Vikasa School first started with a handful of students. My wife was one of the first few to attend classes here and so it is the second time that we visited this place since this has been converted to a taj hotel. The staff at Taj were so good and such wonderful hosts that it will certainly... More

Was this review helpful? Yes 1
See 3 more reviews by koplkatacool for Madurai
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
20 April 2013

Dear Guest, Thank you for always patronising Taj across the globe. On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. We thank you for... More

Canada
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 16 April 2013

Easily the best location in Madurai. The views from the terraces at night at either restaurant make this an unforgettable experience. The kebob menu at the newer restaurant is unique and suitable for vegetarians . Great experience.

Was this review helpful? Yes
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
18 April 2013

Dear Guest, On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards. We thankyou for appreciating the selection of food for vegetarians in our menu.... More

Northampton, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 April 2013

Located on hill with good views of Madurai with extensive gardens and Peacocks it is ideal place to relax and enjoy.Good size rooms with all modern amenities provided.Very good pool area with sun beds and towels provided.Excellent service from all staff. Hotel manager Mr Devraj and his team were always at hand to make sure our stay was comfortable and... More

Was this review helpful? Yes 1
Devraj S, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review
17 April 2013

Dear Mr.Mistry, It was indeed our pleasure to be of service to you and Mrs.Mistry. On behalf of the team from The Gateway Hotel, Pasumalai, Madurai, we thank you very much for staying with us. It is the feedback from valued guests like yourself that enables us to keep improving and remain motivated to deliver services of the highest standards.... More

 
 
The Gateway Hotel Pasumalai Madurai
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Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No. 40 TPK Road | Pasumalai Hill, Madurai 625004, India
Region: India > Tamil Nadu > Madurai
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 43 hotels in Madurai
Price range (per night): RM238 - 374
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 
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The Gateway Hotel Pasumalai Madurai
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