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All 112 Kuta B&Bs / inns

Grand Serela Kuta Bali

3.0 of 5
Jalan Raya Kuta No. 42 XX Kalimalang, Kuta, Bali, Indonesia
Hotel amenities
Grand Serela Kuta Bali
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87%
Ranked #13 of 112 Kuta B&B and Inns
Most recent review
5 of 5 stars Reviewed 4 June 2013
Yongki H Jakarta, Indonesia
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8 reviews from our community

    Trip type
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    2
    5
    1
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Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 June 2013 via mobile

Worth every penny. Room is new. Water pressure for take a bath very nice. Love the location cos no traffic. Not try the food cos we can pay room without breakfast. Near to my favorite area , sunset road and seminyak. Minimalist style hotel. Full service hotel but budget hotel price

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Alit N, General Manager at Grand Serela Kuta Bali, responded to this review
5 June 2013

Dear Yongky H, Glad to received taking your time to give us your feedback. Thank you for choosing Grand Serela Kuta Bali, I do hope that you enjoyed your travels and we'll very glad to serve and welcoming you again. Best regards, Alit Nurwanto General Manager alit@grandserelakuta.com More

Jakarta, Jakarta Raya, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 May 2013

This hotel is very good, driverbell come to pick me up at The Airport, receptionist is nice and very welcome, the breakfast is yummy and complete and always change every day so i never get bored with the breakfast, loves the omelet. The room is good , shower is very good, with hot water. Only signal wifi is not really... More

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Alit N, General Manager at Grand Serela Kuta Bali, responded to this review
5 June 2013

Dear Adeliani, Thank you so much for taking the time to give us your feedback. I do hope that you enjoyed your breakfast with us and your travels. Again thank you for choosing Grand Serela Kuta Bali Hotel and we very glad to serve and welcoming you again. Best regards, Alit Nurwanto General Manager alit@grandserelakuta.com More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 31 March 2013

If you are on business and looking for a hotel to rest after your hectic day, well for me I will choose this hotel. But for sure this hotel just need a bit service improvement... At the time I arrived to this hotel, the security were very nice to greet me, however at the time I want to do checking... More

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Alit N, General Manager at Grand Serela Kuta Bali, responded to this review
1 April 2013

Hi Jimmy S, Many thanks for your feedback. I am extremely disappointed that we didn't deliver express check in experienced. We do share your valuable reviews on the HODs morning briefing on the next day and putting on staff’s board to response and to escalate our quality of service to our guest. Again thank you, should you wish to return... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 December 2012 via mobile

We stayed 2 nights as we found good offered from agoda, which is only costs 20usd/nights. The room is clean, somehow it take an half hour after you check in to enter the room. It seems they don't have an enough staff, or they just not well prepared as the other's review about they extent the room and now it's... More

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Alit N, General Manager at Grand Serela Kuta Bali, responded to this review
27 March 2013

Dear Nirarose Warmest Greeting from Grand Serela Kuta Hotel… Thanking you in advance for your constructive feedback and high pay attention to our services. It is valuable kind that always encourages us to keep our product and services reach in high level of quality service. It’s a pleasure to know your satisfaction stay with us. I will gladly share it... More

Tehran, Iran
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 28 March 2012

Small hotel Very clean rooms Very good swimming pool Very friendly and helpful manager (Mr. Tito) and all the staffs The new building is under construction Currently no restaurant for breakfast and they give you breakfast in nice pocket: fried rice with egg, not comparable with other hotels breakfast it worth for money Mr. Tito upgraded our room from superior... More

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Alit N, General Manager at Grand Serela Kuta Bali, responded to this review
30 March 2013

Dear Mr Hussein, Warmest Greetings from Grand Serela Kuta Hotel Bali, First we would like to thank you for choosing Grand Serela Kuta Hotel to stay during in Bali. Let us also thank you for your time in sharing this review which means a lot for us, for our further improvement while after construction building progress. We are very delighted... More

Kuta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 24 April 2013
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Alit N, General Manager at Grand Serela Kuta Bali, responded to this review
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5 June 2013

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Lyon, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 March 2013
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Alit N, General Manager at Grand Serela Kuta Bali, responded to this review
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29 March 2013

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A DaoDao Member
4 of 5 stars Reviewed 19 September 2012
Google Translation

This review was written in Chinese.
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  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Grand Serela Kuta Bali

Also Known As:
Grand Serela Kuta Bali
Address: Jalan Raya Kuta No. 42 XX Kalimalang, Kuta, Bali, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #13 of 112 B&Bs / Inns in Kuta
Price range (per night): RM97 - 301
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Serela Hotel Kuta Bali is a three stars Hotel that also serves as the first KAGUM Hotels’ property in Bali, bringing the welcoming hospitality moments of KAGUM Hotels for the first time in the land of paradise! With Serela Kuta Bali, we are ready to serve to you the KAGUM Hospitality in Bali! ... more   less 
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