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Serela Kuta

Jl. Raya Kuta No. 42 XX Kalimalang Badung, Kuta 80361 Indonesia
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Traveller (87)
Pool & Beach (9)
Room & Suite (4)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#138 of 273 hotels in Kuta
Location
Cleanliness
Service
Value
Serela Hotel Kuta Bali by Kagum Hotels features a collection of 70 Hotel rooms divided into Superior, Deluxe, Suite, and Family, all engineered to give you only the best Kuta Bali Rooms experience no matter which type that you pick. Whatever you are looking for in a great Kuta Bali Hotel stay, if you are in the market for enjoyable, great value offer, then the quality room selection presented by Serela Hotel Kuta Bali is never the wrong choice for all of your great Bali Hotel requirements.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Babysitting
Airport transportation
Banquet room
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Car hire
Meeting rooms
Massage
BBQ facilities
Concierge
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Family
152Reviews0Q+A11Room tips
Traveller rating
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Ayesha M wrote a review Nov 2023
Kuta, Indonesia1 contribution
+1
Unless you enjoy the aesthetic of a dilapidated, rotten and run down slum- I would highly warn you against this place. It really shouldn't be open to the public, it looks like an occupational and living hazard. Air conditioning is non existent. Hectic Water damage and walls are deteriorating. NO WIFI! And don't be lied to, the hotel looks like a haunted horror version of its past self. It looks like ghosts run this place, it's dirty and bugs crawling on the bed linens. You have been warned!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Milla W wrote a review Feb 2020
1 contribution
great hotel and value for money with reasonable price. i think this hotel special for group because i show many guest are group and the next day are so many student arrived at this hotel. but i do comfortable with this hotel, especially with the staff is was really friendly. but you need to request bath room amenities at the reception before check in, because the did't set up in your room. i recommend this hotel as a value of money, reasonable price with standard service.
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Date of stay: January 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: deluxe room near the pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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syedruheena2010 wrote a review Dec 2019
Melbourne, Australia3 contributions
Staff do not understand English. They don’t even understand their system. We stayed there for 3 nights and had worst time ever. The breakfast was not good at all, only for local people. The drainage of toilet and bathroom was not working properly. We waited for 45 minutes to check in. Only noticed local people staying at this hotel. They said they did not receive our payment whereas we paid in advance. While checking out they did not let us to go as they still can not find the payment. So for 3 days of our stay there they were still searching for the payment. My driver was waiting and these people had all this drama. Do not recommend at all to anyone.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BartosJr wrote a review Sept 2019
Jakarta, Indonesia214 contributions46 helpful votes
Walking down the hallway to our room (1st floor), I already thought I HAD TO WRITE a lot about this hotel. First,the receptionist, doesn’t really notice the request from my booking. I booked for twin bed, they gave me double. When i said to the security that escorted us to our room: “Its wrong, it has to be twin”. He just responded with “SO?!”. Second, The room itself, so much different from the picture they had on their website.(see pic) I am outta words. I don’t know how to describe, it just doesn’t give us a “hotel feels” Then, the pool, its dirty, I canceled my plan for sunday swim routine. The phone on the rooms doesnt work, I even had to go to the lobby just to ask for a dental kit an soap, which they didn’t prepare on my room. The food was so so I have seen plenty better 3 stars hotel than this one, even a few 2 stars hotel feels more comfortable than this. I do really hope that this hotel would get upgraded.
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Monica_Priyatno, Manajer at Serela Kuta
Responded 30 Sept 2019
Dear BartosJr, warmest greeting from Serela Hotel Kuta Bali.... Thank you for stay with us and we do apologize for inconveniences cause and we will bring the issue to the next meeting. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Khamurkhan wrote a review Jun 2019
Navi Mumbai, India3 contributions1 helpful vote
I don't know this app That I able to share anything's Ali at the lobby said u should sharing anything on this app.because your review is important Ali's said happy birthday to myfather when we were che in My father was 2 days ago birthday And then my father tell me i must share it to this apps For saying Thank you full ali We never imagine u know my fatherdays
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Repost
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Response from Monica_Priyatno, Manajer at Serela Kuta
Responded 11 Jun 2019
Dear khamurkhan4 Warmest greeting from Serela Kuta, Bali We really appreciate for your valuable time to share your stay experience on TripAdvisor. Really happy to read your positive feed back and great experience during your stay. We are very appreciate on your review about our staff, it would be pleasure to know your father birthhday and make it be special moment during you stay. Once Again, we would like to say thank you very much for your times and review on our trip advisor Best regard Serela Kuta Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kumar K wrote a review Jun 2018
1 contribution
One of the worst hotel.door without lock,smelly room,poor breakfast.no good restaurent nearby.we 5 members stay there from 16 june to 20 june.it was horrible time we spend in hotel.our holiday ruined by hotel bad experience.
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Date of stay: June 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boy_Indra, Manajer Umum at Serela Kuta
Responded 1 Jul 2018
Dear Mr. Sameer Khadka, Warmest greeting from Serela Kuta, Bali Thank you for your greeting pertaining to the condition of our hotel. surely we strive to give our best effort to make our guest experience memorable one. We will take this into action to be follow up by particular department and we hope can welcoming you again in our Hotel in the future. Thank you and Best Regards, Boy I
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The Zoe wrote a review Apr 2018
Singapore, Singapore122 contributions59 helpful votes
Plus : Location near kuta and food bazzar I stay with kitchen and living room Clean and helpfull staff Minus : Smell not good i think Amenities so bad Is not king size but 2 single bed make it Mosquito surround room So so bfast Overall is just average hotel @kuta Bali With minimum budget is enough i think.
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Date of stay: April 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boy_Indra, Manajer at Serela Kuta
Responded 1 May 2018
Dear Zoelva A, Warmest greeting from Serela Kuta, Bali Thank you to decide to stay with us. We strive to have an excellent service to our guest. good to know to hear that you like our hotel location and our staff while we still have to seek to find the solution for the smell and mosquito issue. Once again, thank you very much for your constructive feedback and we are looking forward to welcoming you again with our new improvement for sure. Kind regards, boy Indra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jayasob wrote a review Oct 2017
Jakarta, Indonesia36 contributions9 helpful votes
Located almost in the intersection of Kuta. You may go to kuta, legian or out of town easily. It's better if you have car as the hotel is not in the heart of Kuta. Breakfast more to Indonesian food but good taste, nice pool and friendly staff. all responded promptly by staff. So far it's a nice simple place
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Boy_Indra, Manajer Umum at Serela Kuta
Responded 28 Dec 2017
Dear Jayasob, Thank you for your trust to stay with us. We strive to deliver service excellent to our guest as well as provide the best accommodation we could. Your review is very helpful for our leisure traveler that concern with the accessibility, friendly environment and Indonesian simple food. Our staff and Management will be delightful to welcome you again in the near future. Kind regards, Boy Indra
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Komangramantya wrote a review Sept 2017
Denpasar, Indonesia6 contributions5 helpful votes
No space for parking,dirty linen,no good quality tap water,bad menu for breakfast buffet,there is no egg station,cannot order omelette,no smile and no sorry from staf Very bad services.. #disappointed
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Date of stay: September 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Serela_Kuta, Manajer Kantor Depan at Serela Kuta
Responded 12 Sept 2017
Dear Mr Ramantya Warmest greetings from Serela Kuta Bali. We hereby would like to thank you for choosing Serela Kuta for your hotel destination in Bali. It is however with much regret to learn that there was an inconvenience experience of your stay at the room we provided. Nevertheless, I do hope that all of the above matter would not stop you from choosing Serela Kuta as your hotel destination in Bali. Once again, terribly sorry for the inconvenience occurred and thank you very much for staying with us and looking forward to welcome you back in the nearest future. Sincere Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lennie D wrote a review Aug 2017
Tangerang, Indonesia12 contributions
When you choose to stay in a hotel, you want to know how good is the service will be, and thanks to Ms. Putri the Sales Manager who really given her excellent service by helping us to stay at this hotel. I believe, in the future to come, this hotel will be great value coming from the staff who are really show their best to serve the guest. Keep up the good work, guys!!!
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Date of stay: August 2017
Value
Location
Service
Trip type: Travelled with family
Room Tip: All room are quiet and comfort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Serela_Kuta, Manajer Kantor Depan at Serela Kuta
Responded 12 Sept 2017
Dear Mrs Lennie Warm Greetings from Serela Kuta Bali We would like to thank you for your short and positive reviews on the TripAdvisor and we glad to know that you are happy to stay with us where you gave us 5 star rating. Once again, thank you so much for your review and comments on our hotel's facilities and services. We will do our utmost to continuously perform our best!.... and your comment, definitely encourage all our staffs to strive for perfection. We looking forward to welcoming you back in the near future. sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 71 - RM 94 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
70
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SERELA KUTA: UPDATED 2023 Hotel Reviews, Price Comparison and 106 Photos (Bali) - Tripadvisor

Frequently Asked Questions about Serela Kuta
Which popular attractions are close to Serela Kuta?
Nearby attractions include Pandora Experience Escape Room Bali (0.5 km), World Of Cats (0.2 km), and Alta Moda Fabric Store and Tailor (0.07 km).
What are some of the property amenities at Serela Kuta?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Serela Kuta?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Serela Kuta?
Yes, free parking is available to guests.
What are some restaurants close to Serela Kuta?
Conveniently located restaurants include Gourmet Sate House, Black House Burgers, and Sushi Kyuden Bali.
Are there opportunities to exercise at Serela Kuta?
Yes, guests have access to a pool during their stay.
Does Serela Kuta have airport transportation?
Yes, Serela Kuta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Serela Kuta?
Yes, dry cleaning and laundry service are offered to guests.
Does Serela Kuta offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Serela Kuta?
Many travellers enjoy visiting Pura Dalem Sakenan Serangan (4.8 km) and Bali Bomb Memorial (3.4 km).