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Novotel Bandung

4.0 of 5
Jalan Cihampelas No 23-25 | West Java, Bandung 40171, Indonesia
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Novotel Bandung
Ranked #12 of 116 hotels in Bandung
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368 reviews from our community

Traveller rating
    91
    197
    68
    9
    3
See reviews for
Families
140
 
Couples
70
 
Solo
25
 
Business
61
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 14 May 2013 NEW

with big room and good hospitality, this place is good to relax and the breakfeast here is various and delicious. This hotel also located in the central of the city, so it will be easy to explore Bandung.

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Review collected in partnership with Accorhotels.com

Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 May 2013

the menu of sup buntut is excellent but breakfast needs more varieties. Jamu is displayed in Indonesian only. it is advisable to have a bilingual. the waiters are friendly. The customer service is very friendly and helpful. the bed is comfortable but the shower is a bit scattered because of the water shower is too stiff.

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 May 2013

I'm very satisfied with this Hotel. Location is good and their service is excellent. When I was made a check in, I was had a problem with my reservation data. in their data shown that I was booked twin bed. But actually I need one bed since I was travelled with my wife. Then the staff of reception give me... More

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NovotelBandung, General Manager at Novotel Bandung, responded to this review
12 May 2013

Dear Mr SteveHermawan, Warmest Greetings From Novotel Bandung.....! Thank you so much for your short positive reviews and feedback during your stay with us. We share this feedback during our morning briefing to see our guests experience. We are happy to hear that you were happy and enjoy stayed with us. Even you had a bad experience at the check-in... More

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 May 2013

i liked the price, the location, the food and room options (i'm a smoker). the restaurant server name 'iva' if im not mistaken are the best server i ever see. the thing that i didn't like from this hotel is, there is no taxi standby. i have to wait around 20-30 minutes to get one. unlike at novotel manado, they... More

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NovotelBandung, General Manager at Novotel Bandung, responded to this review
12 May 2013

Dear Mr Victormamuaya, Warmest Greetings From Novotel Bandung.....! Thank you for your detail sharing experience and giving us positive reviews and feedback on your stay at Novotel Bandung. We are really happy to know that you like our great location, our food, our room especially for smoker, and our staff attentiveness as you mention the name is Iva. We take... More

Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

Overall the hotel is nice; room is comfortable, breakfast has enough variety & it is close to city center. The carpet in the bedroom is not good though, my son laid down and the fine threads came off and stuck on his t-shirts. There is a clothes line in the bathroom but the holder came off, after the maintenance man... More

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NovotelBandung, General Manager at Novotel Bandung, responded to this review
12 May 2013

Dear Mr/Ms Husky23, Warmest Greetings From Novotel Bandung.....! Thank you for your detail sharing experience and giving us some feedback on your stay at Novotel Bandung. We take you compliment from your positive input as well as your comment where we need to improve. We inform you that we just installed our new carpet. This is happen was due to... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 May 2013

Difficult to fault this hotel as they were very good on everything. The staff were so eager to assist that they volunteered to help us cross the extremely busy road and were a little concerned that we would not let them help us organize our onward train journey. The defining feature of the excellent service here was thoughtfulness. The food... More

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NovotelBandung, General Manager at Novotel Bandung, responded to this review
12 May 2013

Dear Mr 512traveller, Warmest Greetings From Novotel Bandung.....! We would like to thank you for posting a review and feedback of your recent stay with us and we are happy to know that you like our hotel staff eagerness to assist and the best food provided. We will follow up on your feedback related with the alcoholic drink price and... More

Manama, Bahrain
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 April 2013

the hotel has all qualities of a good hotel, service , cleanlines of the room, not too noisy as most of the hotels in Bandung. the staff are all trained to be able to speek english which is priority for me . breakfast was all what i needed. thy make small mistakes, but they appoliguse serously.

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NovotelBandung, General Manager at Novotel Bandung, responded to this review
12 May 2013

Dear Mr Alghawas, Warmest Greetings From Novotel Bandung.....! First of all, we would like to say thank you very much for your trust to stay at Novotel Bandung. Your positive reviews was truly one of our favorite!. We share it in our daily briefing. I am glad to hear that you are happy to stay with us which provide you... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 April 2013

Novotel Bandung is located in Jl. Cihampelas but you don't have to worry with the famous traffic jam of Jl. Cihampelas because to get Novotel Bandung there are many alternative way. The design interior is modern minimalist. The breakfast menu was very complete, from eastern to western & absolutely the taste of the food was delicious. If you want to... More

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NovotelBandung, General Manager at Novotel Bandung, responded to this review
12 May 2013

Dear Mr/Ms denajah, Warmest Greetings From Novotel Bandung.....! Thank you for your kind positive review and feedback on your experience with us. I am pleased to see you enjoyed very much with our style of room (modern minimalist), our strategic location which is far from the traffic, our great breakfast with include the traditional drink (jamu), and our free Wi-Fi.... More

Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2013

I've stayed here twice, the first time is great, its a clean hotel with a modern artistic room, the staff was also very helpful and friendly. but the second time we were having trouble in the reception desk about our room price. because we were staying at the same room before but with a lot more expensive price. the breakfast... More

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NovotelBandung, General Manager at Novotel Bandung, responded to this review
12 May 2013

Dear Ms Tantri A, Warmest Greetings From Novotel Bandung.....! Thank you for your kind review and feedback on your experience with us. I am pleased to see you enjoyed very much with our helpful and friendly staff, our modern artistic room, and pur nice location which close to the airport and train station. This feedback will definitely a mental boost... More

Bali
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 April 2013

The first time staying in Novotel Hotel,Bandung it wasn't pleasant and huge of satisfied feeling:) From the hotel location, hotel ambiance, staff hospitality and service all is excellent. Staying for 2nights, all my reservation note is meet with my needs (double bed, non smocking, quiet floor - they give me in 10th floor) really superb. I really enjoy my trip,... More

Was this review helpful? Yes
See 3 more reviews by clavi_bali for Bandung
NovotelBandung, General Manager at Novotel Bandung, responded to this review
21 April 2013

Dear Ms Clavi_Bali Warmest Greeting from Novotel Bandung......! Thank you for your time to give us the positive review and feedback and your loyalty to come back with us again. We are happy to know that you had an excellent experience to stay with us from the hotel ambiance, staff hospitality, the view from the 10th floor and our great... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Good hotel(10)
  • Very nice(10)
  • Swimming pool(10)
  • Very good(8)
  • Train station(7)
  • Hotel staff(7)
  • Kid Club(5)
  • Factory outlet(4)
  • Room service(4)
  • Premier floor(3)

Additional Information about Novotel Bandung

Address: Jalan Cihampelas No 23-25 | West Java, Bandung 40171, Indonesia
Phone Number:
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Bandung
#9 Luxury Hotels in Bandung
Price range (per night): RM166 - 402
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Bandung is a 4 star hotel conveniently located in the centre of Bandung. Close to the main shopping and entertainment precinct, it is ideal for business trips and holidays. Featuring 157 rooms, the hotel also offers a range of conference facilities. For the convenience of our guests, we have a fitness centre, spa, and Kids Club. Enjoy a meal in our restaurant, or an intimate drink in the Lounge Bar. The hotel is the perfect base for exploring the rich colonial architecture of the city. ... more   less 
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Also Known As:
Novotel Bandung Hotel Bandung
Novotel Bandung Hotel
Bandung Novotel

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Novotel Bandung
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