The hotel is well maintained, Staff are helpful and always friendly, the room is clean and the location is very good. It offers very good access to retails shop and there is a mall just about 10 minutes walk. Foods also nice. They even have their own rent a car provided with driver to drive you around the city or... More

We stay at this hotel during our business trip to Surabaya. It's a clean hotel, friendly staff with an excellent services. Foods also nice. Even though not a big hotel, it's very comfortable with the personal touch. Good value. Will definitely stay at Prime Royal Hotel when we visit Surabaya.

Just like to share my experience staying at the hotel. Greeted by the warm and friendly employees at the lobby. Staying at the deluxe room. First impression was, the room is not very big but it is clean, cozy and comfortable. Decided to take a nap after tiring day. But wake up by feeling hot and perspiring. Checked on the... More

This hotel is more than what i expected for 3 star hotel. the room is very clean, friendly staff and good food and facilities. its located near plaza n BG junction. nothing to complain except for the short stay in the hotel. if you ever stay in 3star hotel in indonesia, you can really see the different =) thanks for... More

Absolutely, Prime Royal Hotel is high recommended hotel to stay in with reasonable price. First time entering PRIME ROYAL HOTEL felt so comfortable with nice greeting, good services, tidy room, nice performance.More over, It is located in good position. It is near market, mall, and most public transportation pass by. Start from the time we arrange and book the meeting... More

Highly recommended hotel to stay in with an extremely reasonable price.. We always stay in this modern balinese style hotel whenever we visit Surabaya.. Hotel seems to be always improving..Our recent stay was the best as our deluxe room was upgraded to executive suite.. Here is my review: 1. Hotel rooms: nicely decorated..very tidy, clean & modern. Bathroom got separate... More

when you enter the first time you met a very friendly employees greet you. it was very comfortable. clean room with an attractive design. Breakfast in the morning was very nice and their food is delicious. This hotel near from Tunjungan Plaza and BG Juntion. walk in the evening around the hotel is very nice. many merchants who sell and... More

Before arrived and stay in thishotel i think the hotel is unconfortable and bad As location is in the busy surroundings with not too much rooms. But the title above is wrong after my two night stays. Also some comments Said the hotel is not Being recommended. I stayed in this hotel for two nights, and it was totally comfortable... More

The cleanest hotel i have ever stayed..!!! Small hotel but highest five star rate of its cleanliness and the rooms is tidy No More comment except highly satisfied of the overall hotel cleanliness The location is not too busy but its OK for leisure or meeting, Food quality is average but neeh to improve the varietas of menu as not... More