Stay in the bumi my wife forget here earings in the room she cal direct the frontoffice said we cal you back the never do we phone 3 times stil the frontoffice dont no whats happen afther 3 weeks we get the answer from the frontoffice that we never sleep in that room my advise sleep never in the bumi More

spacious room, location in the heart of surabaya city, nice food taste, room need maintenance More

I have just returned from a quick trip to Surabaya, where I stayed at the Bumi Hotel. Yes the room was old, but quite well maintained and clean. The gardens and leisure areas were fabulous and the pool was a godsend! It is not easy to find a decent size public pool in Indonesia and to find a 25metre pool... More

Stayed for business for two nights in Room 1858. Booked via my Indonesian colleague and paid USD$120+taxes per night. One word to summarise this hotel… gardens! They really are stunning, and perhaps the nicest landscaping I’ve seen in a hotel. The pool and spa are also beautiful… basically any of the outdoor areas. I would recommend this hotel to anyone... More

Bumi hotel, formerly Hyatt Surabaya, is located in the CBD, very closed to the biggest mall, foodstall, gramedia convention hall, city hall and many offices in Surabaya. They have a spacious room with dull carpet, the furniture is outdated and the air condition is very cold, you can not adjust it. Tho, the mattress and pillow is still good. The... More

- Spacious rooms & Lobby - Too many mosquito in the room - Stained curtains in room (most probably from the mosquito) - Good varieties on breakfast - Some broken lamps on corridors Overall comments: needs to do some "upgrade", rooms look worn out More

Location is good : in the heart of the city. Love the breakfast especially the local food. Sadly no free wifi. But always coming back here for business trip. More

For my wedding, I received a gift voucher for 2 nights stay at the Executive Club Suite. I've been to Hotel Bumi for numerous times before, but only for attending events. I was surprised by the Executive Club Suite since it was very spacious, with a large living room, a dining room, and a bedroom. The room itself was not... More

Good hotel, but minimized services since its not Hyatt anymore. You notice this. Wifi on room not available. Staff for breakfast delivers poor service. Room was clean. Overall okay More