The room was adequate enough, the ac was great, the bed was also great. It just need to be refurnish again with the latest furniture, especially the bathroom. What was very awesome is the food. I took my dinner at the restaurant and they serve an international food with a reasonable package less then $10. We just choose 1 main... More

Location is good for business travelers. Overall good hotel with good dining choices nearby. But, there're areas needed improvement: Wifi connection in room keep dropping or can't connect most of the time, Bathroom layout is badly designed etc. More

This is my first time stayed at this hotel and i must go back to this hotel for my next visit to surabaya. The price is very good and my room are great even not like what i request at my booking details. I was ask for King Size Bed but i got Twin Bed Size but it not a... More

I won't say that it's strategically located. The internet connection was crap, I had to try several times to connect and also your cellphone won't get really clear data signal inside, maybe because of the building structure. Every other things were just alright, the room was spacious, furniture was in good shape, breakfast was decent, bathroom was pretty clean. The... More

This is not the first time I stay in this hotel. I like the ambience, location, room, food and cleanliness. The location is next to airport and city centre, room is huge and clean, the atmosphere is comfortable with many big trees around the hotel.. Wifi is free, n the lobby area without password, but need password in the room,... More

I stayed at this hotel mainly because it was closely located to my customer's place. I stayed at one of the Standard, non-smoking room. Overall the room was okay for me. it provided with coffee maker and safe deposit box. They provide two small bottled mineral water and two small bottled green tea for compliment daily. The bed was comfy... More

I stayed many time in this hotel whenever my favourite place is fully book. The room is slightly outdated especially bathroom equipment and smelling of cigarette all over the place. Hotel facility is standard and considered not good enough for 4 star. The good thing of this hotel is variety of food for breakfast and the location where close to... More

We needed to stay in an apartment so we could meet easily in the hall. This was a place that was about 20 minutes to the business meeting location that we had to attend. We had 3 rooms which was just nice for the 3 of us. I was with 2 other female colleagues. They had to share a common... More

paid in cash for 4 nights,deposit of 500.000irp also required,no probs! Drinks at the bar ater dinner out,were told don't pay we'll book to your room! Next night at hospital with wifes mother,hotel rings and ask's us where we are as drinks overtook room deposit,could we come back right now and fix up this HUGE anomaly(still had 2 nights to... More