I stayed here two times in the last two months. I was upgraded into business suite both stays. Since this was not my first time, so i found this hotel was kind a outdated but still get the feeling that the hotel is being well maintained. Typical old hotel, that the space of the room is huge. But sometimes the... More

The room and bathroom are spacious. The breakfast area is rather small. But the design is like 90s or late 80s. Within walking distance to mall and trade centre. More

This hotel is good value business hotel. Rooms are spacious with a small lounge and desk and sepearte bedroom which worked well for me to have a private business meeting. The bar had good live band and good food. Breakfast was a bit disappointing for westerners.Not a lot of choice. More

Terjemahan We stayed there in March 2011 with the family. The hotel is actually showing signs of age are old enough. some facilities are poorly maintained and dirty looks. We found in a bedroom sofa cushions are deflated, the former leak in the ceiling and walls are not painted. Seen a few stains on the carpet and sofa. Actually when... More

The hotel is located in the Center of Surabaya although I did not stay long enough to really experience the location. The rooms are of a nice size and are clean. The bathroom fittings could do with refurbishment, they are quite old but still in working order. Overall bathroom cleanliness is OK, mould around bathtub edges and bathtub inside with... More

Nice hotel for the price.  Not the best quality necessarily, but not bad for this price range. The rooms showed some sign of age and corners had slight water damage, but not horribly bad. It was nice that each room had a lounge that was separate from the bedroom. No wifi in the rooms though, although they do provide a... More

I just recently stayed at Surabaya Plaza Hotel during my business trip to Surabaya. I selected this hotel due to its close proximity with the place where the meeting was held. The room was spotless but I have problem with the shower head that sprayed 360 degree till the whole bathroom floor were wet. I complained to the front desk... More

Got to stay at the Surabaya Plaza for 1 night on a business trip. Good open feeling as the natural lighting inside the hotel is good. Rooms had a small sitting area which was of no real use. Bath was like tugged inside and you would have to step up into and step down after use. Buffet breakfast was nothing... More

Good value at the reduced winter rate of USD75, but def not good value for the normal rates of USD170. Not bad for a one nighter but would not like to spend more than 2 nights there. Very basic rooms but still comfortable. Big bathrooms but again basic and could do with a touch up, renovation. Staff make a good... More