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All 44 Surabaya hotels »

Surabaya Plaza Hotel

4.0 of 5
Jl. Pemuda 31-37, Surabaya 60271, Indonesia
Hotel amenities
Surabaya Plaza Hotel
Ranked #18 of 44 hotels in Surabaya
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    7
    14
    17
    4
    1
Date Rating
Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW

A NON-SMOKING 4 Star hotel with excellent service from the staff. Room was old but well-maintained, very spacious with additional sofa bed. Bed, pillow & sheets are old but again, are well-maintained. 21 inch box tv, free internet in room & wi-fi in lobby. Breakfast was ok & decent. Note: Hotel also adjacent to a shopping mall + there's a... More

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Jakarta
Senior Contributor
43 reviews 43 reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

I stayed here two times in the last two months. I was upgraded into business suite both stays. Since this was not my first time, so i found this hotel was kind a outdated but still get the feeling that the hotel is being well maintained. Typical old hotel, that the space of the room is huge. But sometimes the... More

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See 4 more reviews by The J for Surabaya
Jakarta
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2012

The room and bathroom are spacious. The breakfast area is rather small. But the design is like 90s or late 80s. Within walking distance to mall and trade centre. More

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Antigua
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

This hotel is good value business hotel. Rooms are spacious with a small lounge and desk and sepearte bedroom which worked well for me to have a private business meeting. The bar had good live band and good food. Breakfast was a bit disappointing for westerners.Not a lot of choice. More

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indonesia
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 April 2012

Terjemahan We stayed there in March 2011 with the family. The hotel is actually showing signs of age are old enough. some facilities are poorly maintained and dirty looks. We found in a bedroom sofa cushions are deflated, the former leak in the ceiling and walls are not painted. Seen a few stains on the carpet and sofa. Actually when... More

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Vevey, Switzerland
Senior Contributor
32 reviews 32 reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 20 March 2012

The hotel is located in the Center of Surabaya although I did not stay long enough to really experience the location. The rooms are of a nice size and are clean. The bathroom fittings could do with refurbishment, they are quite old but still in working order. Overall bathroom cleanliness is OK, mould around bathtub edges and bathtub inside with... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 February 2012
1
person found this review helpful

Nice hotel for the price.  Not the best quality necessarily, but not bad for this price range. The rooms showed some sign of age and corners had slight water damage, but not horribly bad. It was nice that each room had a lounge that was separate from the bedroom. No wifi in the rooms though, although they do provide a... More

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Bandung, Indonesia
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 17 December 2011

I just recently stayed at Surabaya Plaza Hotel during my business trip to Surabaya. I selected this hotel due to its close proximity with the place where the meeting was held. The room was spotless but I have problem with the shower head that sprayed 360 degree till the whole bathroom floor were wet. I complained to the front desk... More

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Seremban
Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

Got to stay at the Surabaya Plaza for 1 night on a business trip. Good open feeling as the natural lighting inside the hotel is good. Rooms had a small sitting area which was of no real use. Bath was like tugged inside and you would have to step up into and step down after use. Buffet breakfast was nothing... More

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Ho Chi Minh City, Vietnam
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 11 December 2011

Good value at the reduced winter rate of USD75, but def not good value for the normal rates of USD170. Not bad for a one nighter but would not like to spend more than 2 nights there. Very basic rooms but still comfortable. Big bathrooms but again basic and could do with a touch up, renovation. Staff make a good... More

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Additional Information about Surabaya Plaza Hotel

Jl. Pemuda 31-37, Surabaya 60271, Indonesia
Price range (per night):* RM217 - 280

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