The hotel is located at the centre of Surabaya, with many malls adjacent and nearby. Very convenient to dine and shop nearby. The hotel staff is professional, friendly and well-trained. They also responded fairly fast to my enquiry on the air con. The rooms are clean and tidy. The rooms are also large and comfortable. The WIFI is supposedly available... More

For requesting Non Smoking Room we have heard it plenty of time, but Non Smoking Hotel meaning entire hotel is Non Smoking is very different as Surabaya Plaza Hotel. And this is their selling point. So from entering the lobby and the room there is no trace of foul smell of smoke from tobbaco (cigar). And how if someone still... More

I have stayed here many times and just recently I stayed there again, but this time around I experienced the new room category. Since I am a regular so check-in was a breeze. I was excited when I entered the room, the design is so bright and fresh, totally different with their old rooms. It embraces light colored wallpaper and... More

Every traveling in Surabaya I always stay in that hotel because the location in central town, so I can reach my target places effectively. The room so big and clean, and for food there are fried rice, called " Nasi Goreng Jancok" it's jargon, the fried rice so big portion and very spicy, if you don't like spicy don't try,... More

the first time this hotel opened, it was called raddison. now its called surabaya plaza. it was a 4 star hotel and still is. the standards are still the same. the room are very nice. also located nest to a shopping mall and one of the biggest nightclub in town. for those singles just looking for a good time... this... More

This is a non-smoking hotel, We stayed in a Business Suite, room was very clean & recently refurbished, no bath tub, only shower/wet room, lovely rain-shower plus jet shower. We stayed over 2 weeks and were very pleased with our stay. All the staff were very friendly & helpful. The hotel is very centrally located, very convenient with Surabaya Plaza... More

I stayed there for 3 nights, the location is good because just next plaza surabaya or delta mall. The room I have is big but not much tv channel. I was bit disappointed to stay while pool is under construction. Far away from the beach and surabaya is popular with hot and very humid, without pool I feel regret. Yes... More

Even I am residing in town but I stayed at hotels sometimes on weekend for a short getaway. The location is just great, Plaza Surabaya (not the best one though) is just few steps away. WTC is across the road too and Grand City Mall (new one) is also within walking distance - if only you dare to walk across... More

This hotel was inseparable with Plaza Surabaya mall, definitely it was inside of a huge integrated complex of mall, hotel and parking lot. Unfortunately, the pool was under renovation during my stay there. In front of the hotel there was a World Trade Center mall which sells various cellular phones and gadget only (similar to ITC Roxy mall in Jakarta).... More