Mercure Manado Tateli Resort and Convention

Jln. Tanawangko Desa Tateli, Manado 95661 Indonesia
Traveller (593)
Pool & Beach (110)
Room & Suite (79)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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RM 185
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About

4.0
#15 of 59 hotels in Manado
4.0 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Travellers' Choice
Mercure Manado Tateli Resort and Convention is known for its private beach lagoon. Situated near the beach in Tateli village, just 15 km from the central Manado town.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Lagoon View
Quiet
Languages Spoken
Indonesian
571Reviews12Q+A70Room tips
Traveller rating
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Detailed Reviews
GEPURPLE wrote a review Aug 2020
Dubai, United Arab Emirates77 contributions25 helpful votes
5.0 of 5 bubbles
Another wonderful experience with Mercure Manado. They never failed us everytime we stayed there. This visit we booked 3 rooms and spent 4 nights with our guests from UAE. Me and my guests were amazed with their services and VIP treatment. Yes you read it right 'VIP treatment'because all of us felt as VIP with the way they treated us. Their guest services level has been increased year by year. Our rooms facing to the swimming pool so it's relaxing when you sit at the balcony just enjoying the view and the breeze.
The facilities were great and my favorite spot always the swimming pool. Our guests also enjoy the morning walk in the lagoon and surrounding area. It's really refreshing, rejuvenating, and relaxing.
The breakfast buffet spread out was lavished and many varieties to choose. They also have live cooking station for Manado porridge 'Tinutuan', instant noodle and some fritters. Fresh juices also available during breakfast. Although we stayed for 4 nights but we never get bored with their breakfast buffet. It's recommended to book room inclusive breakfast.
I am so glad that all my guests also enjoyed their stay. Highly recommended and thank you very much for another wonderful and memorable stay with Mercure Manado. See you again in our next vacation.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sigit Budiarso, General Manager at Mercure Manado Tateli Resort and Convention
Responded 1 Sept 2020
Dear GEPURPLE, Thank you for choosing Mercure Manado Tateli Resort and Convention, and for your positive reflection on your time with us. Our location with the appealing scenery and natural environment is undoubtedly the top reason for our guests to choose to stay with us. And there are so many kinds of outdoor activities offered. We believe that the way we care, our attentiveness, anticipating needs, and natural service coming straight from our hearts is making us different. My team and I are delighted to see that you and your guests had a great time here - I shall most certainly praise the kitchen team for continuously going above and beyond to amaze our lovely guests with the food. Thank you as well for your recommendation - we pride ourselves on being a place that suits the needs of all the guests. Your informative feedback provides our valued future guests with such great insight into our resort. We are excited and already cannot wait to welcome you back sometime in the future again. Regards, Sigit Budiarso
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BillyGabriel wrote a review Jul 2023
Manado, Indonesia830 contributions105 helpful votes
+1
5.0 of 5 bubbles
It was a well spent vacation for my family.
we stayed at a junior suite room with an ocean front balcony. the room has been renovated with new design and it also comes with a separate aisle for the area leading to the closet and bathroom. the only down side of this room was the location. it was quite a long walk from the main lobby, and when it rains, the corridor along the way might be slippery.

I have always dreamt about staying at this hotel ever since it was still managed by the previous management. what I really like the most is the design and atmosphere of the resort which were similar to many beach front resorts you can find in Bali. large swimming pool, jogging track along the beach, large open area gardens, water sports facilities (sadly they were not operating while we were there), and it has one thing that no other famous beaches in Bali has: the breathtaking view of a volcanic island of Manado Tua.

covid19 pandemic has surely severely affected the tourism industry everywhere around the world including Manado, and particularly this hotel. you can notice some wear and tear signs on some furniture, especially the rooms/area that have not been renovated. but i trust the hotel management would pay more attention to this once occupancy rate bounces back to pre-pandemic era or even higher.

we tried their buffet breakfast, we must admit, it was not the best buffet we've ever tried, but wasn't so bad either. we found the quality of food served during our dinner at the restaurant were so much better than the buffet during breakfast.

location wise, yes it's far from the down town Manado. but ordering a taxi was not an issue at all. usually a bluebird taxi would be on standby at the parking lot. alternatively, online hailing taxi app like gocar and grab would also do the job for you.

all in all, it was a pleasant stay for our family of four. we really wish that we can stay at this hotel again and try their water sports.
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Date of stay: March 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: ask for a refurbished or renovated room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sigit Budiarso, General Manager at Mercure Manado Tateli Resort and Convention
Responded 6 Jul 2023
Dear Billy Gabriel, We are delighted to read that you had a pleasant experience with us, and our facilities and services met your expectations entirely. Ensuring our guests have a wonderful time staying with us is the priority. I will share this review with the team and make it an encouragement to continue doing better for our guests. We are excited and cannot wait to welcome you back sometime in the future again. Regards, Sigit Budiarso
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AidenPrajna007 wrote a review Sept 2021
Makassar, Indonesia2 contributions2 helpful votes
4.0 of 5 bubbles
Great Hotel
Nice environment
Nice staff, help giving information about wifi HK staff i am sorry forgot your name but thank you.

Room cleanlines is not ready when we arrive, i found a piece noddle in the bed near the pillow, hope HK should double check again before release the room.
Other room the floor still wet.

Internet little bit slow maximum 2mbps

Pool seems not really not good enough doing maintenance, i saw the bulb floating in the water.
Next morning didn’t stated the measurement of Ph and clorine, no pool attendance stand by to ask/request bath towel cause the fo staff said used pool towel while in the pool.

Breakfast really nice
More variety
Pastry really nice
Have healhty drinks
Nice and friendly chef
Thank you chef onald ( sorry if i miss the spelling)

Actually i want to give 3 stars but you have nice food and friendly chef so i give 4 stars
Maybe next time i come back with 5 stars

At the end thank you mercure hotel
Hope see you again couples month later
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sigit Budiarso, General Manager at Mercure Manado Tateli Resort and Convention
Responded 7 Sept 2021
Dear Aidenprajna, Thank you for taking the time to write about your experience during your stay. We sincerely apologized for the lack of service and for any inconvenience you had experienced. We take your feedback seriously, and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. However, we are pleased that our breakfast was impressing you. Your kind words in recognition of our Chef’s service have been delivering to him and other staff. It will encourage them to improve even further, seeing their hard work noticed and making a difference in the guest experience. We appreciate your concerns and hope that we will get the privilege to serve you better in the future. Sincerely, Sigit Budiarso
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Richard M wrote a review May 2022
3 contributions
+1
5.0 of 5 bubbles
Nice place for holiday with family. My daughter deeply in love with the swimming pool and water sport facility. Breakfast is so delicious, the best Bubur Manado (Tinutuan) set in the restaurant with open air. The room is clean & tidy. The staff is very friendly. See you on next vacation.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sigit Budiarso, General Manager at Mercure Manado Tateli Resort and Convention
Responded 24 May 2022
Dear Richard M, We are delighted to read that you had a wonderful holiday with us, and our facilities and services met your expectations entirely. Ensuring that our guests have a wonderful time staying with us is our priority. I will share this review with the team and make it an encouragement to continue doing better for our guests. We look forward to welcoming you and your family back for another enjoyable experience. Regards, Sigit Budiarso
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alfiantrendy21 wrote a review Jul 2020
Tomohon, Indonesia11 contributions1 helpful vote
2.0 of 5 bubbles
Only stayed one night because we had a bad experience staying here...first we didn't get a room as we promised when we made a reservation..they gave us a room with terrace which have direct access to the pool but that was just bad..on this room floor there was no privacy, anyone can sit on you terrace. Second, we found an unknown small worm near the water heater inside our room, disgusting!, Next day we opened our room in the morning to access the pool from terrace and there was a cat s**t right at front of door along with food waste and some plastic trash from nowhere..really disgusting...
For us the good things from this hotel is the view you can see sunrise and sunset also great pool and great breakfast. That's all..
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sigit Budiarso, General Manager at Mercure Manado Tateli Resort and Convention
Responded 2 Aug 2020
Dear alfiantrendy21, We appreciate that you took the time to write your feedback. Thank you so much. We want to express our apologies in regards to the unpleasant experiences you had in our resort. We take your feedback seriously, and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We hope that you will allow us to serve you better shortly. Regards, Sigit Budiarso
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Andi wrote a review May 2022
Yogyakarta Region, Indonesia7 contributions
+1
5.0 of 5 bubbles
Enjoying holiday time with family in this beautiful resort. Bird singing when woke up in the morning, green garden, and delicious food at breakfast. Thanks Mercure for the services, can't wait to back again.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sigit Budiarso, General Manager at Mercure Manado Tateli Resort and Convention
Responded 19 May 2022
Dear Andi, Thank you for your positive review on Tripadvisor. We appreciate your time. We are happy that you and your family had a pleasant experience with us and shared it with other travelers. Thank you for the appreciation of our service and facilities. I have shared your compliments with the team who were pleased to be of service during your stay. We are excited and cannot wait to welcome you back sometime in the future again. Regards, Sigit Budiarso
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MrsRillya wrote a review Jul 2022
1 contribution
5.0 of 5 bubbles
We stayed 2 weekends in a raw. We are impressed on the first day then we decided to stay again on the next week to celebrate our daughter’s birthday. The staff are so helpful especially Mr. Defrie, thank you for making our stay memorable, for the chocolate surprise and room arrangement. We really appreciate it. The room was so comfortable, the pool so extraordinary, and the breakfast– in my opinion, it’s better than other typical hotels ini Manado. For sure we will come back again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sigit Budiarso, General Manager at Mercure Manado Tateli Resort and Convention
Responded 20 Jul 2022
Dear Rillya, Thank you for your review! We appreciate your time. It is a pleasure to hear your appreciation for our service and facilities while celebrating your daughter's birthday during your second stay at Mercure Manado Tateli Resort and Convention. I will share this review with the team, especially with Defrie, and make it an encouragement to continue doing better for our guests. We look forward to welcoming you and your family back for another memorable experience. Regards, Sigit Budiarso
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aar301116 wrote a review Jul 2020
Manado, Indonesia23 contributions6 helpful votes
5.0 of 5 bubbles
Spent a night for celebrating brother's birthday. Reception was very proffesional, check in was quick. Big thanks for Sunny and their team to arranged the birthday surprise.
Room are big, comfy, and clean.
Pool was awesome.

We enjoyed the stay very much.
Thanks Mercure
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sigit Budiarso, General Manager at Mercure Manado Tateli Resort and Convention
Responded 24 Aug 2020
Dear aar301116, Thank you for writing such a great review on TripAdvisor. We appreciate your time. It is a pleasure to hear your appreciation for our service and facilities while you celebrated your brother's birthday at Mercure Manado Tateli Resort and Convention. I will share this review with the team, and make it as an encouragement to continue doing better for our guests. We look forward to welcoming you and your family back for another enjoyable experience. Regards, Sigit Budiarso
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hoekstra03 wrote a review Jan 2020
Bandungan, Indonesia8 contributions
5.0 of 5 bubbles
Our daughter (2 years) had an amazing time at Mercure Tatelli because of the friendly staff and beautiful facilities. The rooms are clean and have loads of space. Hope to come back one day at Mercure Manado
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mercuremanado, General Manager at Mercure Manado Tateli Resort and Convention
Responded 3 Jun 2020
Dear hoekstra03, Thank you for your review! We truly appreciate the time you have taken to share your stay experience with us, and we do apologize for the late reply. We are delighted to read that you and your family had a wonderful time with us, and our facilities and services met your expectations entirely. To ensure that our guests have a wonderful time staying with us is our priority. We are excited and already cannot wait to welcome you back sometime in the future again. Stay safe; stay well. Regards, Sigit Budiarso
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ferry2402 wrote a review Dec 2020
Makassar, Indonesia209 contributions111 helpful votes
4.0 of 5 bubbles
It's always been a nice experience staying here. Fast and simple check in and check out process, served by friendy and helpfull staff. Good and complete facilities, fresh and healthy area, with outdoor activity for children.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sigit Budiarso, General Manager at Mercure Manado Tateli Resort and Convention
Responded 30 Dec 2020
Dear ferry2402, Thank you for taking the time to write about your experience during your stay. We are happy that you had a pleasant experience with us, and moreover to share about it with other travelers. Your positive feedback of our resort is highly appreciated and will be shared with all of our team to help them maintain their high motivation and engagement towards our guests. Look forward to welcoming you back for another experience at Mercure Manado Tateli Resort and Convention. Regards, Sigit Budiarso General Manager
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MalaysiaMinky wrote a tip Nov 2023
Malaysia580 contributions131 helpful votes
2.0 of 5 bubbles
"Avoid this hotel. Its far from everything "
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Lydia tirta wrote a tip Aug 2023
Indonesia8 contributions1 helpful vote
1.0 of 5 bubbles
"better book other porperty"
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BillyGabriel wrote a tip Jul 2023
Manado, Indonesia830 contributions105 helpful votes
5.0 of 5 bubbles
"ask for a refurbished or renovated room"
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M. D. Daniel Hadinoto wrote a tip Jul 2022
Jakarta, Indonesia103 contributions42 helpful votes
5.0 of 5 bubbles
"Choose the Junior Suite room facing the ocean, with more relaxation, secluded, and privacy. Higher floor room is also recommended."
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Edwin_Rdi wrote a tip Jun 2019
Jakarta, Indonesia104 contributions40 helpful votes
2.0 of 5 bubbles
"ocean view rooms"
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Not the right property for you?
There are more places to choose from in the Manado area.
PRICE RANGE
RM 208 - RM 226 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hote Sedona Manado
LOCATION
IndonesiaSulawesiNorth SulawesiManado
NUMBER OF ROOMS
242
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MERCURE MANADO TATELI RESORT AND CONVENTION: UPDATED 2024 Hotel Reviews, Price Comparison and 663 Photos (Indonesia) - Tripadvisor

Frequently Asked Questions about Mercure Manado Tateli Resort and Convention
Which popular attractions are close to Mercure Manado Tateli Resort and Convention?
Nearby attractions include Soekarno Bridge (7.6 km), Paal Beach (7.7 km), and Malalayang Beach (4.2 km).
What are some of the property amenities at Mercure Manado Tateli Resort and Convention?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at Mercure Manado Tateli Resort and Convention?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Mercure Manado Tateli Resort and Convention?
Conveniently located restaurants include City Extra, Wisata Bahari Seafood Restaurant, and Anjela Cafe.
Are there opportunities to exercise at Mercure Manado Tateli Resort and Convention?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mercure Manado Tateli Resort and Convention have airport transportation?
Yes, Mercure Manado Tateli Resort and Convention offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Manado Tateli Resort and Convention?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Manado Tateli Resort and Convention offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Manado Tateli Resort and Convention?
Many travellers enjoy visiting Tuanku Imam Bonjol Gravesite (2.6 km).
Does Mercure Manado Tateli Resort and Convention have any great views?
Yes, guests often enjoy the ocean view available here.
Is Mercure Manado Tateli Resort and Convention accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.