I would like to mention that my personal expirience started with the help friendliness and professional courtesy of the reservation department. the staff is very helpfull and friendly, the looby and public areas are very clean and well maintained. the rooms are very large and well equiped with all the necessary items- the view to the mediteranean sea is breath... More

I have stayed in this hotel from 22nd of April for three nights. Location of this hotel is amazing. The beach is just infront and many good rests neer, great crew hospitality ever. Nice swimming pool on the roof (it was too cold to swim in April). food was excellent. Huge breakfast. The room i was stayed (508) was very... More

the welcome was very nice the hotel is clean and have a good smell all the time the staff was wery welcoming the breakfast is exellent the staff at the hotel was very proffetional. room 903 very good room with all the facilities that we need . thank you we will see you agein . asaf & lital . More

I stayed here awhile back. It is just horrible. They did not honor my rate that I booked online, so don't think you are getting a good deal online when you find a good rate with them. It is also dirty and filthy, and generally the staff is uncaring and likes to smoke a lot. You may be looing around... More

been to this hotel at march 2010 while it was still mercury hotel. travelled with a group of 5 adults and 4 childrens and 1 senior. we found that the restaurant was ok - avarage and nice. the word adaquate comes to mind. restaurant staff was actually very good. shamethe pool was not heated. so it was closed because it... More

To anyone looking for an excellent place to stay in Bat-Yam, Israel. I lived at the Leonardo Suites in Bat-yam for 5 months, from Oct. of 2011 to Mar. 2012. My job requires me to travel all over the world, and I can honestly say that my stay here at the Leonardo made me feel like I was at home.... More

I've been staying here at the Mercure/Leonardo Suites in Bat-Yam for close to a year now, during which I have had excellent service from both front desk and breakfast staff. Most all of them can speak English and whenever I see them whether in passing or face-to-face they always have a smile. Over the past year I've stayed in many... More

Customer service is terrible, front desk staff are rude, ignorant, unhelpful and extremely slow. Breakfast staff were helpful and very friendly, the best aspect of the hotel, but then all of a sudden they were all fired (after 5 years service) and a new breakfast crew were hired that were extremely sour, not at all friendly or helpful a bit... More

Stayed for a week and it is still called the Mercure hotel but as I understand it is now runned by the Fattal hotel chain. Rooms are bigger than evrage hotels in Israel because they are more like small appartments without cooking supplies. The furniture could be redecorated because it is pretty old and also the TV is not of... More