I have found Homewood Suites, Albany to be not simply a place just to sleep. As hotel stays increase to beyond a week or 10 days, the needs of these guests will become more complex. The staff arranging Sunday Football gatherings and Tuesday evening Texas Hold’em tournaments give a bed and breakfast feel to this establishment. These events have contributed...
More
What could we possibly say?! What a terrific review of our hotel, our services, and our employees. Thank you so very much for sharing your thoughts on a stage such as this. We appreciate it so, so much!
More
This is a very clean and spacious place to stay. We highly recommend. Nice work out room for a rather small hotel. We stayed in a two bedroom suite and we were very happy with the room. We will definitely stay here again. and we look forward to returning. Only problem was that the dishwasher didn't seem to work well...
More
Thank you for an awesome review of the hotel! What a disappointment it is seeing the comment about our dishes at breakfast. However, it did prompt us to disassemble the dishwasher and make sure every wash and rinse piece inside the dishwasher was cleaned and unclogged. I think we may have fallen a bit behind with the preventative maintenance and...
More
If you're looking for lodging that is spacious, immaculate, friendly, relaxing and convenient, look no further. This facility, its ammenities and its meals are great. But what makes this place the best you'll find is the management and staff. Every member of the staff goes out of their way to make me feel welcome and to respond to every need...
More
This review is just perfect. We are truely humbled and most appreciative. Thank you so very much for such kind words and for taking the time to share your thoughts. We really are very grateful...
More
Just returned from a four night stay. We are Hilton Honors members and were using rewards points. We were treated so nicely from the moment of check in.Staff was warm and welcoming. Had a little "treat bag" in our suite with water and cookies. Wonderfully appointed suite with absolutely everything you could need. Super clean....housekeeping is awesome. LOVED the complimentary...
More
This is such an awesome review of our hotel and staff! Thank you for taking the time to recognize us. It was really special that you singled out Carl too, because he has only been with us for two weeks! We hope he is with us for a long time to come and certainly when you come see us again...
More
I have never stayed in a hotel for this long, 3 months so far, and not have a complaint until now. This is the best of the best, the cream of the crop. The facility, the staff, the food, and especially the management are beyond exceptional. Let me give you an example. It s the dead of winter in New...
More
That's an incredible review of our hotel and our services. Thank you for taking the time to share your experience with everyone here. As I have said before and will continue to say, we take great pride in making our guests truely feel at home and love doing it! I hope the rest of your stay is as nice as...
More
You won't be sorry when you choose to stay here! The hotel is supurb. The rooms are spacious with all the convienents of home (stove, fridge, oven, plates, sink, etc.). This certainly is not your average room.... but rather a suite with a separate livingroom area, kitchen area, bedroom and bath. They also offer a great breakfast! Four nights a...
More
Thank you for a great review! It's almost like reading a brochure about the hotel! Our breakfast and dinners have won three consecutive "Food and Beverage of the Year Awards of Merit" from the Homewood Suites Brand, representing that we are one of the top 5 F&B departments in the country. We are so proud of this and have big...
More
We checked in on Friday around 6:30pm, there were two women checking people in. The service was great. When we checked in the young lady upgraded us to a 2 bedroom suite, which was very nice and totally unexpected. The service was great. The breakfast was very good and fresh, and it was well stocked even though they were quite...
More
It's so great to hear that even though we were busy, the service and quality was still excellent. That is so great to hear and makes us feel so good! This is a very nice review and is most appreciated. Thank you so very much and we cannot wait to see yo again!
More
We had the opportunity to stay at the Homewood Suites Albany twice in one vacation, as bookends to our travel in and out of Albany airport. On both occasions, we had a warm, friendly and professional greeting from Crystal, who is a definite asset to the front desk. She is an absolute sweetheart who does her best to make sure...
More
Thank you for an outstanding review! Crystal, as well as all of our employees work very hard at satisfying our guests and we cannot thank you enough for recognizing that. We are very glad to hear that you enjoyed your stay so much and hope to see yo back here real soon!
More
Had a great experience at this hotel, even with being snowed in it for 2 days. I stayed for a week on business travel and got caught in a real Albany winter storm. Staff was friendly, rooms were very nice and updated, and the location was near lots of places to eat and not too far from the airport.
More
Thank you for your review. Doesn't it figure, we have had such a mild winter with only one considerable snow storm, and you were here for it! Hopefully, on your next visit to Albany, the weather is beautiful and you stay with us again! We'll see you then...
More
From our pre-arrival phonecall to our last contact walking out the door, every single staff member in this hotel was welcoming, friendly, very efficient, and acted like everyone there was a treasured guest in their home. Staff of all levels could be seen continuously cleaning doorknobs and public areas, picking up after guests, straightening and freshening up breakfast buffet and...
More
Thank you for just a perfect review of the hotel and our staff. We are sincerely humbled and very appreciative. We will most definitely be sharing this with everyone here. You have made our day!
More
If you own or manage Homewood Suites by Hilton Albany, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
138 Reviews
65 Reviews
