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All 50 Albany hotels »

Ramada Plaza Albany

3.0 of 5
3 Watervliet Ave Extension, Albany, NY 12206
Hotel amenities
Ramada Plaza Albany
Ranked #16 of 50 hotels in Albany
4.0 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    39
    12
    10
    10
    8
Date Rating
buffalo, ny
1 review
3 of 5 stars Reviewed 23 May 2012 NEW

I stayed for just one night. Easy parking in front. Friendly front desk staff. Hallways looked old and tired, as did the room. The room had a musty smell that I couldn't identify. Actually, everything was kind of old and tired. But the bed was comfortable. Breakfast was available (included), but I didn't have time to try it out. But... More

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Elmira, New York
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
3
people found this review helpful

My family and I were hosting a family reunion to celebrate my Great-Aunt's 90th birthday. Everything was perfect from the Front Desk Staff, the food, the Banquet Staff, and our bartender Frank. But, the thing that impressed me the most was when we pulled into the parking lot and saw the sign out front wishing my aunt a happy birthday!... More

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1 review
1 of 5 stars Reviewed 20 May 2012

My wife & I just got married and decided to make an extended visit to Albany..unfortunately we picked the worst hotel ever. We stayed at the ramada for nearly a week, my wife who is only Spanish speaking was pleased to be greeted by a nice Pleasent bilingual nicely dressed professional front desk girl who was helpful in every way.... More

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Morrisville, Vermont
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 13 May 2012

This is not a place I would stay for more than one night. The bed was comfortable...its soft and just plain comfy. The room I was in needed new ceiling tiles badly and the tub was worse for wear. I just was not comfortable in the room overall. We did not eat there so I cannot comment about the food.... More

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Danbury, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

The hotel manager and staff were very courteous and accommodating for all our needs. I traveled with two basketball teams and parents using 19 rooms for 40 or so people. They went out of their way to help us whenever we needed it. The rooms were good and all had microwaves and fridges which was helpful. The price was very... More

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Boston, Massachusetts
1 review
1 of 5 stars Reviewed 1 May 2012

The worst part of this hotel is the breakfast area. The food itself is just fine but it is ALL served with Styrofoam plates, cups etc. There are no dishes of any kind. The amount of waste is unthinkable and the floor is littered with debris. The employees do the best with the little resources they seem to be given.... More

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Jeffrey Crandall, General Manager at Ramada Plaza Albany, responded to this review
3 May 2012

We strive to make every guest's experience a positive one. It is very important to get all feedback from our guests so that we may make the neccessary changes to ensure satisfaction. More

Rochester
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 April 2012
3
people found this review helpful

I had a great stay at this hotel. I was please to have a small kitchen/dinette in the room. The pool was great and the morning meal good. the bed is comfortable. The only ploblem I had was when I got home and for some reason, Melissa put her name on the back of the card and my wife got... More

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Jeffrey Crandall, General Manager at Ramada Plaza Albany, responded to this review
3 May 2012

We apologize, staff always trys to accommadate every guests requests. I have asked them not to ever make it personal! Thank you for your feedback. More

Babylon
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 April 2012
2
people found this review helpful

After an unpleasant stay at an upstate Days Inn, this hotel was a welcome relief. My handicapped husband was satisfied with the accommodations and found the room to be very accessible. Melissa, at the front desk, was very helpful and extremely professional. Thanks for a great stay! More

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Jeffrey Crandall, General Manager at Ramada Plaza Albany, responded to this review
3 May 2012

Thank you for your brand loyalty, we appreciate your buisiness and always enjoy hearing your feedback. More

exeter, nh
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 April 2012
2
people found this review helpful

We recently held a three day conference with over 200 attendees at the Ramada Plaza Albany and everyone was impressed with the customer service. The food was awesome too and the rooms were clean and comfy. More

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Jeffrey Crandall, General Manager at Ramada Plaza Albany, responded to this review
3 May 2012

As we near the completion of our renovations we appreciate all feedback from our guests. Thank you for choosing Ramada Plaza Albany, NY More

upton
1 review
1 of 5 stars Reviewed 19 March 2012

The wallpaper had torn back in my daughters room and you could see the mold. This isnt something small. The bathtub had hot water running not tripping but running when I called down they told me there was nothing they could do about it. I had to turn on the AC because it was so damp in my room. NEVER... More

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Jeffrey Crandall, General Manager at Ramada Plaza Albany, responded to this review
20 March 2012

My apologies!!! We are in the process of updating all of our rooms and we want to reasure our guests that any defects in our rooms are being addressed. We take great pride in our guest's comfort in their rooms and we are working diligently to finish any issues. We offer a free complimentary shuttle and is based on availability.... More

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Additional Information about Ramada Plaza Albany

3 Watervliet Ave Extension, Albany, NY 12206
Price range (per night):* RM256 - 361

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