From our arrival to departure our stay was outstandng. The hospitality and kindness was unmatched. The accomendations were clean and the beds super comfortable. This hotel is centrally located and a bonus was a shuttle to the mall for shopping and dining. Many close eateries in walking distance to the hotel. Very Friendly and excellent staff at your service at... More

Stayed here for one night for a business appointment. Did not want to pay a fortune. Paid $89 for a room with two queen beds. I showed up at 12:30 am and the gentleman at the desk was very friendly and checked me in quickly. The hotel in general is pretty run down and is showing some pretty serious wear.... More

I conducted a three day training at this hotel with 20 people. The Sales Manager, Stacie, is the best! She was professional and flexible and made sure everything was perfect. The staff were all friendly and very accomodating. Kevin helped out with the training room keeping us in drinks and snacks and when Kevin was not there an older gentlemen... More

The Albany Airport Inn has been very helpful and accomodating with our special time requirements for arrivals and departures. When working in the Albany area we always use this location at our employees requests. Great value, cleanliness, location & efficient employees make us repeat customers.

I held a 2-day training at this hotel and found it excellent from planning to follow-up. The staff is friendly and helpful, the meeting space and rooms are clean and bright, and the banquet services were very highly-praised by my guests. Great job!

This Best Western is way below the standard this chain should be striving for. Unless you have to stay here, there are many other options in the same price rabge. We checked in with out a problem but our rooms (two adjoining) had a horrible odor of cigarette smike and bathroom spray. we asked to move and when cjphecking out... More

This a very large, aging hotel which looks like at one time it was very nice. But now it's a little aged and ruff around the edges. It was ok for traveling through and I would even stay there again.....but it was just mediocre....

I stay here frequently as it is very convenient to the Albany Airport. The property is looking worn in places but the rooms are clean and well maintained. There are also many good restaurants within walking distance. I found most of the staff to be warm and welcoming.

Got stuck in Albany on a layover and chose this hotel due to location and price. Hotel was very old and outdated. Room was musty and did not smell great. Towels were stained, and bathroom door did not latch. No elevator, took awhile to navigate to our room. Ceiling tiles in the bathroom did not drop down properly. The toiletries... More