Trip advisor was right on with this one. Great hotel for a weekend graduation in Albany, Rooms are clean,and free breakfast great.Free parking is a treat for Albany. Hotel is also much more secure to park than downtown, where you can pay $20 a night to find your car broken into. Hotel is a few block from I-87 and only...
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Hi! Thank you so much for your great review. We really appreciate the time you took to post. We read this at the morning meeting and everyone got a nice boost for the day!!
Kathy Tabora
General Manager
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This hotel is comfortable clean and quiet. Breakfast is adequate and the service is friendly. Close to where I had to go for a visit and the Plaza about a block down the street when going left out of the parking lot has a number of shops and restaurants. Pool and cardio room are nice and I reccommend this place...
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Thank you so much for taking the time to share your experience. We truly appreciate the time you took to post a review. If there is anything we can do here to improve our guests experience from average to excellent, I would love to hear from you!
Kathy Tabora
General Manager
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Stayed at this hotel in early April to go visit UAlbany... So happy we chose this hotel! The hotel was great, but the staff, Bradley and the manager Kathy especially, were outstanding!!! They went above and beyond to make our 1 night stay perfect!!!!! Rooms, pool, breakfast, etc. were great! Only minutes from UAlbany. Will definately stay there on all...
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Thank you thank you thank you!! We hope to keep up all the good bits every time you come!
Congratulation on your sons choice!!
Kathy Tabora
General Manager
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This inn has all the facilities that we expect to find when we are traveling and then some. In particular, we appreciate high speed internet, fitness center, laundromat, buffet breakfast, refrigerator and a ground floor room close to our parking space. Particular attention to detail is obvious here because we had our needs anticipated in advance and had no complaints...
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Thank you so much for your review. We appreciate the time you took to write about your experience. If there is anything we can do to turn your probably into a definitely I would love to hear the suggsetions!!
Kathy Tabora
General Manager
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WOW.... I was blown away at the service you get at this Hotel as well as the rooms being so big, VERY clean, and very up to date. You can tell that they weren't cheap building this one!
Great breakfast Buffet, pool and excersise room. I have to come to Albany often for my job and will only stay here...
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Wow. Thank you so much for the review. If there is ever anything we can do to make your stay even better please let me know directly!
Kathy Tabora
General Manager
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I visit Albany several times a year to visit family and we always try to stay at this hotel. The staff is always courteous, the room is always a good size and we like the amenisites (nice pool, albiet small, good buffet breakfast). We have never had any issues with this place after at least 6 or 8 visits. Would...
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Thank you for posting your review of the hotel! We appreciate the comments and have shared this with the entire the staff at our morning meeting. If you ever have trouble getting a reservation here give me a shout. Sometimes I can help, sometimes I can not but will always try! :)
Kathy Tabora
General Manager
ktabora@turfhotels.com
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This Holiday Inn Express is outstanding! Super clean, super comfortable, really nice pool and exercise room (well-designed), extra pillows, really nice beds, linens, and bathrooms (and amenities). The hotel recycles, and promotes Eco-sensible policies re: linens/towels. The breakfast is self-service and ample (with healthy options). The only downside is that all the plates, cups and silverware are disposable, and there...
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Thank you for posting your review of the hotel! We appreciate the comments and will be sharing this with the entire the staff at our Monday morning meeting. Our Green Team has been trying to figure out ideas to reduce the waste at the Breakfast bar as well as meet all IHG and county standards. We have actually considered composting...
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From Richard's warm welcome to "Mike's" middle of the night visit to fix our television, this hotel's staff takes customer service seriously. We stayed for two nights and enjoyed the free breakfast each morning. The proximity to many restaurants and pubs is also nice. We will definitely stay here again for future visits to Albany.
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Thank you for posting your review of the hotel! We shared this with the entire the staff at our morning meeting yesterday and special recognition to Richard and Mike. We do take customer service seriously and if there is ever anything we can do to be even better we would love to hear about it!
Kathy Tabora
General Manager
ktabora@turfhotels.com
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We work in Albany quite a bit and have to stay overnight a lot. This is my Favorite place to stay. From the wonderful and friendly staff to the awesome rooms and the delicious free breakfast, it's just a pleasure to stay here! The last few times we were sent to Albany they stuck us at the Crowne Plaza downtown...
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Thank you for posting your review of the hotel! We appreciate the comments and wanted you to know we miss you too when you aren't here!!
We really appreciate the time you took to share your stay. See you soon!
Kathy Tabora
General Manager
ktabora@turfhotels.com
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Despite my reservations about staying in another HI Express due to bad experiences, a colleague recommended the HI Express on Western Ave. It is a new facility. what makes it great is the staff. Always a warm welcome and super quick registration. The rooms are big and clean, refrigerator in room a major plus.
I was able to detect the...
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Thank you so much for giving us a chance and for sharing your experience. While we are sad to hear that you did not enjoy your stay with another member of our brand, we are very happy that we were able to provide you with a great stay. We look forward to continuing to meet and exceed your expectations monthly!!...
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