Lack of basic hotel facilities like wifi and gym. Charges guests for usage of each of the hotel facilities.Business Centre lacks privacy and quietness due to being positioned in the centre of the hotel lobby.

You get a clean and comfortable room. Internet services is chargeable so you see many guests hanging in the hotel lobby using the free wifi. There is only one power point and none in the toilet. Our room thermostat was not adjustable and we have to open the window slightly in the cold spring night. There is only two lifts... More

We were pleasantly surprised by the friendly, helpful staff that answered all our questions, helped us to our rooms and made our 3 night stay enjoyable. The room was spacious, had a lovely sea view, was clean including the ensuite, and comfortable except for a v firm mattress. Breakfast had a large choice and covered our western tastes. The only... More

Jeju supposedly Honeymoon island.. But this hotel not suit for that.. But ya it maybe due group trip.. What can I say 5 star hotel Korea only 3 star international.. Surrounding area quite nice.. Got octopus n king crab.. Massage center beside.. GS 25 beside.. Emart.. Near beach with very strong wind.. But no Sakura nearby..

Stayed 2 nights with tour group. Wouldn't say this is a bad hotel. It still has its own charm and still lovely except that it's old and not well maintained. Staying here is like going back to the 70s, not bad at all if you dont get too hyped and particular about dirty carpet flooring and toilets, and room was... More

Check-in thru thru tour group. The 2 rooms were surprisely big, clean and comfortable. Each room comes with 1 queen and 1 super single, 2 complementary bottles of drinking water and coffee making facilities. No spoon though. The bathtub was inviting and a warm soak in it was good to relieve the sore muscles during winter. Short walking distance to... More

Checked in as part of a tour group. Hotel staff were pretty on the ball, helpful, courteous. Nonetheless, there was nothing glam about the hotel. Has seen its better days. I rate it 3 star in terms of hotels in Singapore for the facade and hardware; the software ie the hotel staff I would say they are 4 stars. A... More

Stayed in the hotel for 2 nights , 7 - 8 Oct 2012 because it is part of the tour program. The hotel is old and not well maintained. Air-con is not working. Very bad service, complimentary water are only 1 small bottle. Unusual for a hotel which claims 4 star or above. When we were checking out, we were... More

We stayed at oriental Hotel and on arrival were suspicious of the standard. Once you get out of the lift onto your floor of accommodation the smelly is unpleasant from the stained carpet in the hall way. We noticed our room door was open ( probably to try and remove smells in it) The allocated room was smelly , badly... More