The Jetwing Blue is Beach hotel...and it really does try to get it right....it just doesnt quite get there! - We stayed here for 2 nights on arrival and 1 night before we left Sri Lanka.
Positives
Clean, comfortable, large rooms, large beds
Range of bathroom essentials
On the beach...you dont get any nearer
Beach/Western facing rooms - great for...
More
Jetwing Blue was actually was a pleasant experience... The staff welcomed us with a big smile on their faces. The check-in was pretty fast despite the fact that we reserved the room only on the day we checked-in itself.We stayed in the Deluxe room. Though the room was not the most greatest, easy access to the pool made the stay...
More
The hotel is located about 4 km from the centre of Negombo. The staff is very smiling but sometimes does not understand what you are asking for (but after spending some time in Sri Lanka you realize that this is sort of local folclore). The hotel is equipped with two nice swimming pools, the bigger one is located in the...
More
Dear Guest,
Thank you for taking the time to share your experience on Trip Advisor following your stay at Jetwing Blue. We are glad to know our associates have been hospitable and friendly to you. However we apologize if any of them were unable to understand some of your requests, something we will work on improving. We are pleased to...
More
Having previously stayed at the Beach we decided to try the Blue but it was difficult to find reviews comparing the Blue, the Beach and the Sea. The Blue has been recently refurbished with a beachy theme, blue tiled floors and white, distressed woodwork that almost works. The bathrooms are quite big and I think all of them have baths....
More
Dear Guest,
Thank you for taking the time to post your kind words about Jetwing Blue on Trip Advisor, we appreciate all comments and recommendations made about us. As you mentioned we have indeed recently done a full renovation upgrade, thus the new beach theme of simplistic luxury. Glad to know our service was to your satisfaction, we at Jetwing...
More
i stay for 1 week in this hotel it was nice one but with expensive rate and beautiful beach
More
Dear Guest,
Thank you for selecting Jetwing Blue for your stay during your vacation. We do appreciate the kind comments. Jetwing Blue does incorporate a minimalist ambiance which is in character with all Jetwing Hotels.
I have passed on your comments to my colleagues and they wish you all the very best. Do hope to see you at Jetwing Blue...
More
My husband and I stayed in a Suite for 2 nights and we absolutely loved the Suite and the outdoor Jacuzzi - The best suite i have been in Sri Lanka up to date. Staff were really friendly and helpful at all times. Plus you can walk down the street and enjoy the roadside restaurants and bars. Can't really complain...
More
Dear Guest,
Thank you very much for your appreciation on Trip Advisor and for your stay at Jetwing Blue. It gives me tremendous satisfaction to know that you were impressed with our services, facilities and associates. Your comments will be shared amongst the team.
Your comfort is our pleasure and we are delighted for having achieved it.
Thank you once...
More
Our arrival at the hotel was made difficult by being told that we were being moved to the Jetwing Blue, because there was a problem with some of the rooms at our booked hotel, the Jetwing Beach. Having booked in January we wondered why we were being moved. After various discussions / negotiations with a variety of staff we were...
More
Dear guest,
Whilst thanking you for your review on Trip Advisor, firstly allow me to apologize for the inconvenience you had to endure upon your transfer from Jetwing Beach to Jetwing Blue. Despite the disappointment you felt when you were told that you were being moved to Jetwing Blue, our caring staff was able to attend to your needs to...
More
From the moment you arrive to the moment you leave they make you feel so special.
More
Dear Guest,
Thank you very much for your comment on Trip Advisor. We are pleased to note that you enjoyed your holiday with us and it was our pleasure to take care of you.
Hope you carried wonderful memories of our beautiful Island and we trust that you will keep us in mind in future.
Thanking you for selecting our...
More
As mentioned in my previous review of the hideous Sea Garden we fled to the tranquil and more importantly, clean environs of Jetwing Blue.
As a walk-in guest (as opposed to pre booked by travel agent, etc.) I get the impression it's something of a novelty to the check in desk. There were plenty of staff available but few seemed...
More
Dear Guest,
First and foremost thank you for taking the time to express your honest thoughts of the experience at Jetwing Blue. We take great pride in the hospitality we offer all guests whether it be travel agents or walk in. That being said, I deeply apologize for the lack of concern shown by our front office associates. I will...
More
This is a beautiful hotel which I would highly recommend to anyone. The setting is fantastic, facilities Are beautiful and the service is brilliant. It is a great holiday location for families and couples.
The only negative about this hotel is the spa. I paid nearly 60 USD for a massage that was described as being quite different to other...
More
Dear Guest,
Thank you for your feedback which we received through Trip Advisor. We do appreciate the kind comments made with regards to the service and features of the hotel. Jetwing Blue does portrait a minimalist ambiance which is in character with all Jetwing Hotels.
Do except my apologies for the lapse you experienced while having a massage in our...
More
If you own or manage Jetwing Blue, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
429 Reviews
244 Reviews
294 Reviews
