We enjoyed our stay at the Novotel. The staff were friendly and helpful. Having free WiFi in the room was much appreciated. Unfortunately this service is not available in Accor hotels pin Australia. We were disappointed that the Novotel was unable to accommodate earlier, without additional charge,especially as we were travelling with China Airlines and it was their schedule which... More

Stayed here for 1 night. It's located 5 to 10 mins drive from the airport (depending on the terminal). Hotel has a free shuttle to and from the airport every 15 to 30 mins. Rooms are good-sized and comfortable, and the hotel has a great gym and indoor swimming pool. Staff were friendly and effectively bilingual. Good choice if you... More

This was my third stay at the Novotel at the TPE airport and it keeps me coming back for the FANTASTIC breakfast and dinner buffet. Truly a culinary adventure, things like a huge variety of meats, fruits, deserts, sashimi, and other assorted asian dishes make this place a required stop for me when traveling to Taiwan. The rooms are mediocre-good.... More

check-in very fast and i can have an earlier check-in. I am not familiar with Potonghua, and a female staff at check-in counter called penny chen who can speak cantonese served me very good. the room is very tidy. I like tidy. the hotel location near airport, very good. The breakfast buffet very good.

This is an excellent hotel. Very modern. Loved the Magic Glass in the bathroom. I stayed one night here as I was scheduled to fly out early the next morning. The room was great. The staff were great. The Chinese restaurant in the hotel was excellent. Since I had an early flight, the staff packed me a boxed breakfast, which... More

We spend a night here becauee we had to get to the airport early the next morning. Arrived at the hotel and was awed by the ambience . Then the room was modern and pretty and we had a few good laughs about the bathroom as they had a "magic glass" device which turned the glass panel clear or clouded.... More

first time traveling with baby,quite an experience. Need to prepare porridge for baby,can't cook in the room due to hotel policy. Ok I understand.the staffs offer to cook for me for free,but turn out not the texture that I want,make me so frustrated.so take away buffet served porridge but the restaurant manager limit the portion..my goodness!how much a baby can... More

Free shuttle bus waited for me at the airport. Check-in process took 3 minutes. The room offered everything I was dreaming of, after a long flight. After a good night sleep I enjoyed a few laps in the swimming pool, followed by a lovely breakfast in a beautifully designed restaurant. Then a free shuttle bus dropped me of at the... More

The hotel shuttle service was excellent from the airport. The staff was very helpful. The carpeting in the room was very stained. I would not walk barefooted in the room. Breakfast had very good selection.