we went on the package offered by make my trip. it was a budget trip with my friends . but it turned out to be a bad experience. service from hotel staff was terrible. too much attitude and non english speaking made it very difficult to converse with them in any form i would suggest to pls do not book... More

Average hotel with inexperince staff.located away from the beach road.if you are on a complete budget tour go for it! Dont keep any hopes on their complimentry breakfast as they serve you with indian dishes and this menu never changes!

This is the worst hotel I have ever seen. Staff is ol ridiculous. I have visited it last month after getting whole payment they disagreed to gave us the room and said that they are not having any bookings for us. We have seen Kittens running around the room. Its the worst experience ever.

I describe below my experiences with the Monaa's Place, Pattaya, Thailand. I, along with my family of 4 members checked into the said Hotel on 13/01/2013 (Sunday) and checked out on 15/01/2013 (Tuesday)-morning as per the tour itinerary prearranged by Jetescapes Holidays. The receiptionist, staff and Manager are not at all pleasant and courteous in their dealings with us.The pillow... More

Hi All We booked this hotel for 3 nights (25-12-2012—28-12-2012) through hotels.com, which was a confirmed booking after full payment through credit card. But when we reached this hotel they refuse to give us the room saying that they don't entertain any bookings done through hotels.com. They not even denied us the room but other people who have come through... More

We had a stay of 03N in this hotel in Dec 2012. There were no safe deposit lockers available at the Reception. The Breakfast was not at all good. Our Triple bedded room was supplied with one Double bed & one single bed. Actually, I myself had checked the Bedcovers & Pillowcovers of the Room during Check-in & Check-out...One of... More

This hotel was previously operating as Pattaya City Hotel. We stayed there in 2009 as well. Having good past experience we again looked for it and found it with its new name Monnaa's place. Booked through Sawadee.com for very good rates as compared to what we were offered directly from Hotel. Two tipple rooms were more than enough for our... More

Pattaya city hotel now named as Monaa's place is one lousy place you never want to go. The staff is terrible. Even if someone send you free, you do not want to go and stay there. By evening the house keeping is locked. They provide only two pillow in a room with tree bed. They will charge you crazily if... More

It is promoted as a budget hotel but it is more worst than that....It is not a budget hotel it is just plain & simple a bad bad option of staying..... My worst decision in my travel bookings so far was to go with this hotel...They have changed the name of the hotel from Hotel Pattaya City to Mona’s Place... More