It was good location wise, room and amenities were what was expected for the price you pay, although the WC was leaking.However they double charged me, One was for the booking and charged me again for the room on top of room service and drinks at the bar when i left. They did not cancel the booking charges. When i... More

Me and my wife booked this hotel for one night only from Bangkok. We were not sure about the quality and service thats why we booked it for minimum stay.However, we did not find the value for money and shifted to other hotel for next 3 days of our phuket stay. Goods: - Location was OK. Though beside traffic loaded... More

Decent Hotel. But not that luxurious as i expected. Rooms were fine and clean but i faced lots of problem as far as service is concerned. Very Small pool. Decent resturant. But good things about it are as follows-: 1. Great location 2. walking distance to Bangla Road 3. Walking distance to Patong Beach 4. Awsome nightlife around the hotel

When I first read the reviews I was worried about "bayshore". But when I got there, the hotel was quite, and the staff very friendly. My room had a renovated bathroom, and the room was quite clean. The location is central so it is easy to get around Patong. The Mermaid Resort and Spa was a pleasent part of my... More

management changed from Danish to Danish. 2days before arrival they cancelled our reservation and we lost 1300euro. 3days we had no toilet and they offered us the public toilet. Towels are dirty, ruined polyester and don't forget we had twice time RATS in our room and in the bathrooms are fungi everywhere if not it's only repainted. The hotel is... More

so the worst thing about the hotel is that the owner has let a company called bayshore work out of there Bayshore is a Timeshare scam company that rip off any one with money they send out there meny young boy's and girl's each morning and kidnap holiday makers from the streets and fill up the restront and bar and... More

small hotel with nice pool. dont take balkony on end, pigeon poo all over balkony. nobody will clean that. location is not the best, 10 min to beach. busy places everywhere. beach crowdy and stirred water no good for snorkeling. nothing to see in Phuket. but if you really want to go where sex tourism is quite big, dirty streets.... More

The hotel amenities are okay, except for the poor lighting in dark and dingy rooms. We were also surprised by the lack of maintenance which necessitated a staff member coming into our room on arrival and repairing light plugs and fittings. This person complained of the poor quality of the previous maintenance staff person who, he said, had been incompetent.... More

If your looking for a place where high pressure pomme salesman want to jam time share up your skirt, then this is the place for you. I was thrown out of this hotel because I wouldn't submit to their scam tactics. The hotel itself is fine, but when I go on holidays i'm not looking to be pressured into time... More