We booked the deluxe room. The Jacuzzi had brown water coming out of the jets. the bath is badly stained. We prepaid our stay. The credit card I used for my booking was replaced with a new one. The reception desk clerk Mr Bam could not understand that it is the same account and same card with which I booked.my... More

Myself, brother, mum and dad stayed here for 10days in may. We had one double and one twin room 525 & 526. First impression of the hotel is very arty and pretty to look at. Reception staff very friendly and helpful, we were informed of all ammenities of the hotel and given wifi information. The rooms are very nice, clean... More

My partner and I stayed at the B-Lay Tong at the end of April/ beginning of May and absolutely loved it. As I was getting some cosmetic surgery done in Phuket I was looking for a place that would be relaxing in order for recovery and this was the perfect place. I found a quote on another site and emailed... More

When You step inside any hotel and interact with the front Desk, you immediately know whether you want to stay or give it a miss. In my case after booking the deluxe room online I felt like changing my decision when I reached the Hotel. Staff was uptight and little bit snooty. Reiterating the fact that despite off season they... More

Stayed here last year, and interested to find the opinions of people don't differ too much from our experience a year on. Very cool and modern place, loved the whole look, feel and location, but that is about where it ends! Staff while helpful carried the whole too cool attitude, especially the pool staff. We had a top floor room... More

My partner and I recently stayed here and found B-Lay Tong to be a fantastic hotel. It is set a short 5-10 minute walk from the heart of Patong shops, making it ideally located close enough to the action but far enough away to avoid noise at night. Our room was quite large and clean, and the inclusion of the... More

I read some articles before going to this hotel regarding the staff and said that sometimes people must be exaggerating. But up to my own experience i must say that I will never recommebd this hotel to anyone ! I hardly understand how can we in Thailand that is the land of smile have a so unprofessional staff ! I... More

It's a nice hotel which has most of the essentials - it's right on Patong beach, it has a great pool and a great restaurant (beehive) But what was disappointing was the rooms - the corridors were like a hostel and the room given to us was on the top inside corner - view from the room was other rooms... More

stayed for 7 days.thought it was pretty good.pool acess rooms are excelent.staff were very friendly and helpfull.Breakfast excellent,exept the coffee.would recommend it to couples and if i stayed in patong again i would stay there,Far enough away from the badlands,but can walk there if you want. One bit of advice to the management though,just lower the beer price at the... More