I have stayed hear a couple of times over the years because it is cheep,but even now that is not enough. Check in and out is such hard work, they have zero attention span and will lose anything you give to them. If you give them 500 baht for room key deposit, good luck getting it back!.

If your looking for good value for money then this is the place to stay in patong, rooms are spacious and cleaned every day, 2 good swimming pools, book on the internet to get upto 40% discount, i have stayed here now about 10 times, its about a ten minute walk to the beach.staff are great ,

This is our 3rd time staying here, and we were not disappointed. Its nearly doubled in size since we firsted stayed, but the staff are just as polite and nothing is ever to much trouble. The min we got out our taxi the reception staff remembered us, and welcomed us as long lost friends. We had asked for the same... More

Before I used to stay a few times at the ban ton Sai resort, I guess it the same owner since on the same property! But this time I wanted to check out the room at the brand new hotel building! I was very happily surprised about the rooms! They are quite big, and cleanly tiled floors, even nice balcony!... More

Check in did not run smoothly, as we were advised our travel agent did not paid them. The receptionist called up our travel agency so it was all fixed up. Not to mention time consuming. We went to our room We booked for a honeymoon sweet, and the room was justa standard. 2 single beds squished together. The bathroom was... More

Ask to stay in the New Section, its clean and good place to stay. Reception is very nice and willing to accomodate. More like an apartment then a hotel. Great place to get a massage. Close to large shopping centre as well as Bangla area.

full of cockroaches .the staff is irresponsible the swimming pool is dirty !!!you find nearly everywhere cockroaches !!!

From cockroaches on the floor in the bungalow rooms and mould in the bathrooms. Senior Staff who are non responsive to any issues or concerns.More accurately they are rude. Security staff who bully and intimidate guests. As 3 couples we stayed here from 13 nights to 16 nights in total per couple, Reception seem to have an upset customer every... More