Was advised to stay here by a travel agent friend, certainly a great location away from the hussle & bustle of Patong, clean comfy rooms, great family resort & good ammenities. Was a little disappointed at room rates but we were travelling in peak season. I would certainly recommend this hotel especially for families. More

My husband and I stayed here in Aug 2008 with 3 other couples . We loved the fact that it was away from the centre of rowdy Patong. The atmosphere was amazing , the staff welcoming ,rooms great ,breakfast great,pools and grounds well maintained and lush. Food was good a little expensive , we went out most times for dinner... More

This is our 2nd stay at the Merlin. How can you go past 300bht massages (approx $9) on the beach, 190bht ($6) cocktails or $3 at happy hour and live music nightly. It has a great atmosphere for kids and the housekeeping staff make a cute, different animal with the towels each day. Breakfast has everything you cold want. I... More

We stayed at the Merlin for one week in April 2012. The rooms are spacious but they did smell mouldy at first as aircon had been off. We found the staff friendly but sometimes a little casual. The room service plates left outside rooms for example took a while to be cleared away, and this attracted the stray dogs to... More

We returned to the Merlin Beach. The staff were very helpfull and we enjoyed our time there. The pool access rooms were great (as we were upgraded). The Tsunami alret through a spanner in the works for a trip into Patong. While is did seem a little disorganised the staff did a good job a getting everyone up high and... More

We visited Merlin for the fist time for a family wedding. Check in was easy and the rooms were large and well lit. Lots of different lights, so if one of us is reading the other can sleep. All rooms have a view of some description, whether it's one of the 3 pools, or the beach. We were in one... More

Definitely the best hotel i've stayed at in Phuket! The rooms are spacy, the service is great and really friendly, and the view from the seaview rooms are great. The restaurants were also lovely. A great place! More

The resort is beautiful, The rooms are clean and safe. The staff are great, However, There is a great deal of miscommunication between staff and guests. Towards the end of my trip I suffered a terrible ear infection. A doctor was called to my room by the hotel nurse, who assured me the doctors visit was taken care of by... More

Our family of 4 stayed for 2 weeks and whilst we received interconnecting rooms as requested it required numerous telephone calls and emails prior to arrival. By day two one of our family members fell ill (despite no having left the hotel). Day 4 second member fell ill. Advised front office staff of our concern of food quality, who in... More