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The Palm Retreat

3.0 of 5
231-233 Palmsquare, Rat-U-Thit, Pee Road | Patong, Kathu, Phuket 83150, Thailand
Hotel amenities
The Palm Retreat
Ranked #16 of 56 Kathu B&B and Inns
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25 reviews from our community

    Trip type
Traveller rating
    9
    8
    2
    2
    4
Date Rating
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 20 April 2013

Palm Retreat is located in the heart of Patong, walking distance to the beach, shopping mall and Bangla road. Plenty of restaurants to dine around, fantastic location and will recommend this hotel. Simply because the staff is extremely friendly and very helpful, excellent management and very good service, well maintained big rooms, with a safe deposit locker, mini bar, ironing... More

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Singapore, Singapore
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 31 March 2013

I booked a 4 night stay over at this hotel as the location stated in booking.com showed it was convenient to get around Jungceylon and Bangla Road. First pain, we drove around and the taxi driver couldn't find fit. He had to call the reception and they told him to stop opposite Holiday Inn Resort. Well, on the web there... More

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vimal13, Owner at The Palm Retreat, responded to this review
19 April 2013

Dear Sir, We value your comments and will do our best to improve on all the issues mentioned by you. In regard to the mattress, I guess its a matter of individual choice as we never had any complain from any guest in the last two years. Thanks and Warm Regards Vimal Vij Managing Director The Palm Retreat Group More

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1 of 5 stars Reviewed 18 March 2013 via mobile

First, they placed us in a room on the top floor meant for more than 2 persons, right next to the generators. The room was so warm, the AC wasn't working and they told us there was no other room available. So fine, we thought we'd give it a while for the room to cool down and we went out... More

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vimal13, Owner at The Palm Retreat, responded to this review
19 April 2013

Dear Guest We understand that you had faced certain issues during your stay, we sincerly apologies. However, would like humbly state that some times we all face issues with electrical items like AC, we always try our best to fix AC as early as possible but some days are unfortunate. We have now tied up with an agency who will... More

Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 February 2013

It is a good overnighter to go when you are drunk. Its just a small motel. Towels had stains on it which i was not impressed. Internet speed was fast when it worked. Staff were helpful. I would not repeat.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 30 January 2013 via mobile

First off no elevator. Torture going up and down those stairs. Took staff 2 days to change light bulb in bathroom. Shower didnt work and they refused to fix it. Dirty towels and bathroom. Would never stay here again. If by some horrible chance you found yourself staying here, avoid the 5th floor at least. It's more motel than hotel.... More

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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 January 2013

Would not recommend. Out of the way hole in the ground. Should have done more research. Give 1.5 stars. Surrounded by construction noise. Will never come here again. Patong in general is a cesspool. Can go out on the street with out being hassled by locals for taxi or ping pong sex show.

Was this review helpful? Yes 1
vimal13, Owner at The Palm Retreat, responded to this review
19 April 2013

Dear Valued Guest We understand that you have been disappointed due to construction on a new hotel opposite side and construction on the main road and you have also posted photos. Let me clarify that the construction on the road is due to new pipelines been fixed by local authorities and the new hotel construction will be completed by end... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 December 2012

Although hotel was small, my stay there was fantastic. The room was clean and modern furnishing and the staff were friendly and helpful. The location of the hotel is good as there were alot of Halal food places around so it was easy for me to find food. It was only about 5 mins walking distance to Jungceylon and Patong... More

Was this review helpful? Yes 2
Kathu, Thailand
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 November 2012

We stayed in this hotel with the recommendations of our friends who enjoyed their experience here with The Palm Retreat. Immediately upon arrival we were greeted with a cool welcome drink and a hearty hospitality from the staff. The rooms were bigger than Holiday Inn or Ibis (previously we had stayed there) and the decor was modern with lots of... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 16 November 2012

room is modern. nice little balcony.. put together nicely.. but small tiny, not much space to open bags on the floor. but the tourqoise fridge was a nice touch. staff doesnt speak english. but they try. i did not feel well and my gf ordered mcdonalds with their assistance. kind of hidden spot. hotel is hard to find. taxi dove... More

Was this review helpful? Yes 3
UAE
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 November 2012

Front office staff was very helpful.They helped us in arranging a local sight seeing. Rooms are very neat and clean and spacious.The hotel is located in one of the busiest streets of Patong very close to the beach and close to all eateries. Truly value for the money. I strongly recommend this hotel for a great experience....!!

Was this review helpful? Yes 4
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Additional Information about The Palm Retreat

Also Known As:
The Palm Retreat Phuket/Kathu
Address: 231-233 Palmsquare, Rat-U-Thit, Pee Road | Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu
Amenities:
Free High-Speed Internet Free Parking Shuttle Bus service
Hotel Style:
Ranked #16 of 56 B&Bs / Inns in Kathu
Price range (per night): RM91 - 124
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The PALM RETREAT is situated in the heart of Patong bay and the world famous beach. it is 5 minutes walking distance to the biggest shopping mall, The Jungceylon, and the night spot of Phuket, The Koi Bangla Street. Very convenient, clean surroundings, great hospitality and a peaceful environment without any bar/disco or a restaurant.."Home away from home" ... more   less 
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The Palm Retreat
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