Where should I start? The chalets are lovely: large, nicely decorated, spotless. Bed is very comfortable. The beakfast buffet is rich and delicious. Food is alway good or very good. Very nice the buffet on the beach (twice a week) even though the price is a little steep. The pool is OK: not so big ... but big enough for...
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Our family are frequent visitors to Phuket. We stayed at the Surin for the first time in January 2012 having tried a number of resorts in the area. Antonio & his team had just completed the renovation and they have done a fantastic job of improving this resort. We appreciated the personal service of Antonio and his staff are friendly...
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General:
My partner and myself stayed over the Easter weekend. Overall experience was very good. The service quality is definitely nothing to talk about. Everybody were friendly, smiling service (esp. one who worked at the pool bar). Breakfast buffet has enough selection of international food.
Highlights:
They have a somewhat strange cocktail drink menu 1 cocktail has 3 different price...
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Dear Valued Guest,
Greetings from Phuket and thank you very much for your recent review. I would like to confirm that we are now closed for further renovations which include the construction of a new Spa and the renovation of the remaining Hillside Cottages. We are also adding a spacious signature suite with 2-bedrooms and private infinity pool with a...
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My family (wife and my two daughters; 4 and 7 years) stayed 12 nights at The Surin from the 5th to 17th of March 2012 in one of the newly renovated Beach Deluxe suites.
Suite:
Absolutely beautiful with everything you need and a stunning locating right on the beach. With kids it’s brilliant as you always need to go to...
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Dear Thomas,
Thank you for your great review. We look forward to welcoming you and your family back to The Surin Phuket.
Warm regards,
Antonio Saponara
General Manager
gm@thesurinphuket.com
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The Surin is a relaxed hotel in a beautiful location. The restaurant are very high quality and since the refurbishment the rooms are airy and very comfortable. The breakfast buffet is particularly good and offers a wide range of food from all over the world and you don't get bored of the selection if you are there for a few...
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Dear Emma,
Warm greetings from The Surin Phuket! Thank you for taking the time to share your comments regarding your most recent stay with us. We are delighted to learn that you have enjoyed your holiday at The Surin and look forward to welcoming you back soon.
Warm wishes,
Antonio Saponara
General Manager
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I am a Travel Agent in Brisbane, and have stayed in 244 Hotels, in 105 Cities, in 39 Countries. Including 8 other properties in Phuket. So I feel that I am in a good position to know the difference between a good and not so good hotel or resort.
Upon our arrival at Phuket Airport, the pre-booked Hotel Limo was...
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Dear John,
Warm greetings from The Surin Phuket.
We would like to thank you for your detailed review and touching on some of the most talked about points on previous tripadvisor reviews of our resort. I have taken note of your comment about the towels and I wish to apologize, gladly we are in the process of changing all our...
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How lucky are we to have spent a full week in paradise. The Surin is one of two awesome hotels situated on one of the most magnificent beaches in Thailand. The spectacular bay and rooms nestled into the hillside make this hotel pretty unique. We stayed in a beach front studio with the beach directly off the beautiful deck and...
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Dear Valued Guest,
Warm greetings from The Surin Phuket! Thank you for taking the time write a review of your most recent stay with us.
We are delighted to learn that we are your preferred hotel when visiting Phuket, and are grateful to know of the details you have enjoyed most during your stay.
We look forward to welcoming you...
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We booked an 8 nights stay in a Deluxe Cottage but we were upgraded to a wonderful Beach Studio Suite located on the beachfront. Spacious, clean, modern, comfortable, direct access to the beach from our large private terrace, what a bargain ! Apart of the accommodation itself, the highlight at The Surin is the location. The resort sits on the...
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Dear Valued Guest,
Warm greetings from The Surin Phuket!
Thank you for sharing your comments about your most recent stay with us. I am especially grateful that your comments reflect a very positive experience. We try our hardest to show our genuine hospitality--to make our guests feel welcome and that they are valued guests we genuinely care for--and I am...
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First and foremost, the hotel is built on a hillside. From the beach to our original room, we counted over 100 stairs (older cabins at the hilltop). We are not in the best of shape, and my husband has severe arthritis in his hips, so on day 2, we requested a room change. We upgraded to a newer room (rebuilt...
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Dear Valued Guest,
Warm greetings from The Surin Phuket! Thank you for taking the time to post a review of your most recent stay with us. We are delighted to know that you have truly enjoyed your holiday at The Surin and I am pleased that we were able to up-grade you to a Superior Cottage and alleviate your concern...
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Your search is over. This is the resort for you if any of the below is what you’re looking for.
1. The best pristine private beach in Phuket.
The Surin sits on Pansea Beach, which in my opinion is the most beautiful beach in Phuket. I also stayed in Le Meridien and the private beach there is nothing compared to...
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Dear Johanna,
Warm greetings from The Surin Phuket.
I would like to firstly express my appreciation for the time you have taken to share your comments about your most recent stay with us and touching on the many positive aspects of your holiday at the Surin. We are delighted to learn that you have had such a great time with...
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