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All 16 Alexandria Bay hotels »

Bonnie Castle Resort

One Outer Holland Street, Alexandria Bay, NY 13607
Hotel amenities
No photo provided
Ranked #14 of 16 hotels in Alexandria Bay
2.0 of 5 stars 114 Reviews
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114 reviews from our community

    Trip type
Traveller rating
    8
    18
    11
    18
    59
Date Rating
Watertown, NY
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 February 2012
1
person found this review helpful

I would just like to say that Bonnie Castle is not as bad as the previous reviews make it look. Between myself and my husband and some family, we rented 5 rooms at this hotel. They were all very clean and kept nice. What little interaction we had with the staff was great. All very friendly people. This place has... More

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Parish, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 November 2011
2
people found this review helpful

They should ASHAMED of themselves, seriously! Dirty tubs, broken balcony railings, tubs that run all night, heaters that won't work, peeling wallpaper, stained doors, itchy blankets, rude restaurant staff, bad food that made us sick ... this place was wonderful a long time ago, now it's just a sad, sad dump! I even felt the need to do a bedbug... More

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Kingston, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

I have never written a review on here but after last nights stay with my girlfriend I felt I had to say something. As soon as you pull up you know its not going to be a good stay the parking lot is crumbling, paint chipping on the exterior very tired and dated. The front desk staff was friendly. I... More

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Halifax, Canada
1 review
2 of 5 stars Reviewed 27 September 2011

I'm sad that so many people were unhappy with Bonnie Castle. We are 2 retired couples from Australia. We found the 2 ladies at reception to be very friendly & helpful. There was no staining on the bedding or dirt in the rooms. We never saw vermin or cobwebs anywhere. The beds did creak a lot. The buildings themselves could... More

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Syracuse, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 26 September 2011
2
people found this review helpful

My wife and I stayed there on Saturday Sept 24,2011 The room was gross the sheets and towels were all stains and smelled musty, The radio did not work, the tv remote did not work we called the front desk to get another one and we were told they could not help us. The windows were dirty and would not... More

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Willseyville, NY
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 25 September 2011
2
people found this review helpful

My husband reserved a room at Bonnie Castle for our 5 year wedding anniversary (as a suprise to me.) He was told at the time he made the reservartion that we would have a balcony with a view of ABay. When we got there not only did we NOT have a balcony or a view of the bay but the... More

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virginia
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

We went for a family wedding. Appetizers were something that was made for a junior high school dance (ham and cheese ball breaded and pizza roll up things). Main course was okay. There was a non nailed or screwed in 4*4 holding the ceiling up at the bar dance room area. Rooms where dirty. The indoor pool area with out... More

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New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 September 2011
2
people found this review helpful

The whole room needed to be condemned. The sheets were dirty and full of holes. The walls and ceiling was dirty. The television was from the 50's. There were cobwebs everywhere. The breakfast was also disgusting. They had a fixed price for the breakfast but by the time we arrived about 10am, they were already running out of food. They... More

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Watertown, NY
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 September 2011
3
people found this review helpful

I went to visit my brother in law here. I saw a disgrace of a place. Dirty to the point baby could not be allowed on rug. Bugs throughout room . Cob webs in every corner. Rust on most metal tables arouund site. Indoor pool closed all doors locked yet told open from 10-8. Dead mouse on walkway. Restaurant charged... More

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Syracuse, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 September 2011
2
people found this review helpful

We're no strangers to Tripadvisor but didn't think to check it for a quick jaunt to nearby TI/ABay area to Bonnie Castle, a TI-area staple/institution. I'll never do that again. I usually take all reviews with a grain of salt - most places are as bad as people say ALL the time, just like most places are totally wonderful, ALL... More

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Additional Information about Bonnie Castle Resort

  • Bonnie Castle Hotel
  • Bonnie Castle Alexandria Bay
Address: One Outer Holland Street, Alexandria Bay, NY 13607
Price range (per night):* RM237 - 791

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