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SENTIDO Phenicia

4.0 of 5
Avenue Moncef Bey, Hammamet 8039, Tunisia
Hotel amenities
SENTIDO Phenicia
Ranked #5 of 122 hotels in Hammamet
4.5 of 5 stars 1199 Reviews
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1,199 reviews from our community

What travellers say about this hotel
  • Animation Team(102)
  • Very good(39)
  • Pool area(27)
  • Evening entertainment(24)
  • Bar staff(19)
  • Main restaurant(19)
  • So hard(18)
  • First choice(17)
  • Thomas Cook(16)
  • Clean and tidy(13)
Traveller rating
    665
    332
    115
    51
    36
Only show reviews for Family (370) | Couples (477) | Business (4)
Date Rating
Wolverhampton
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 May 2012 NEW

Beautiful hotel excellent food entertainment average. Restaurant buffet style. Rooms standard. Not impressed with position of hotel with regards to surrounding areas, nothing close by eg shops etc, requires taxi to Hammamet or the harbour, felt a bit like prisoners. Beach to hotel private with beautiful sand, warm sea and pool area was lovely and clean. Would go again if... More

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Worcester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

My partner and I have just arrived back from a great week at the Phenicia having booked the hotel based on a recommendation from friends. The hotel is immaculate and well maintained, the pool was very clean and the sun beds were comfy, with cushions put on the every day by the lovely pool staff. We spent a day on... More

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essex
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

I went on the 16th may to 23rd may.on arrival greeted with flannel and a drink and told bout the hotel.....then the tunisian porter took cases to our room bedrooms very basic . cleaned everyday with clean towells.. from the cleaners to the managers to reception so welcoming and friendly and a warm attitude.....i went with my husband and grand... More

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Swindon, United Kingdom
1 review
5 of 5 stars Reviewed 27 May 2012 NEW

This was our first time in Tunisia and we could not have chosen better. My fiance and I holiday abroad yearly and review trip advisor before booking. The Phenicia hotel gave us everything we could have wanted and more! From the moment we arrived, check in was easy and the porter brought our bags to our room promptly. We had... More

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Boston, England, United Kingdom
2 reviews
4 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Just returned from Phenicia, first time in Tunisia so wasn't fully aware of what to expect. Me and my girlfriend had a great time by the end of our two week break. The beach is lovely, the pools are great and the staff are very welcoming. We had some great waiters who we had serving us 6 days a week... More

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Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
26 May 2012

Dear Guests, Thank you for your comment written on tripadvisor. We are pleased to read you enjoyed your stay and holiday. We would be pleased welcoming you back! Kind regards Yours SENTIDO Phenicia Team More

Louth, United Kingdom
1 review
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

Just recently returned after our 2nd visit to the Phenicia this year and it's only May, can't wait for our return planning in the pipeline. This was just as good 2nd time round. We had a great warm welcome by the porter he recognised us straight away and soon helped us in with our suitcases. Makram the receptionist checked us... More

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Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
26 May 2012

Dear Guests, Thank you for posting your comments on tripadvisor following your recent visit at the SENTIDO Phenicia. We are delighted to learn that you enjoyed your stay with us and that the service provided was to your satisfaction. We hope that you will enjoy more delightful stays with us. We are looking forward to have the pleasure welcoming you... More

Glasgow
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

Have just returned from a week at this hotel. First impressions were not great as we had requested a high floor with a sea view. We were put on the second (out of floor). When we asked to change the man at reception was rude and unhelpful and would not change it. We were told the hotel was full but... More

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See 2 more reviews by JakeyGlasgow for Hammamet
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
25 May 2012

Dear Guests, Thank you for having written your comment on tripadvisor. We appreciate all comments of our guests – in order to improve our services and to provide more than excellent holidays – just give us the opportunity to react, please. Did you mention your complaints to somebody of our staff? (There is a Holiday Concierge 6 days a week... More

Worcester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

All the facilities at the hotel are good but I wanted to mention the animation team who were a delight to have around. Fifi, Nemo, Zico (bingo bango man) and Mira were especially good and we were all amazed how they kept going all day and then remembering the different dances at night. So many things to do, never time... More

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Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
23 May 2012

Dear Guests, Thank you for posting your comments on tripadvisor following your recent visit at the SENTIDO Phenicia. We are delighted to learn that you enjoyed your stay with us and that the service provided was to your satisfaction. We hope that you will enjoy many more delightful stays with us. We are looking forward to have the pleasure welcoming... More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
7
people found this review helpful

We returned last week from a wonderful 10 night stay at the Sentido Phenicia. First impressions - We arrived late on Sunday night and were greeted with cold flannels and a welcome drink. After what seemed a slightly disorganised check in, we were informed that the buffet restaurant would re open at 10.30 especially for the arrivals from our flight... More

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Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
22 May 2012

Dear Guests, Thank you for your kind review of the SENTIDO Phenicia. We are very pleased to read such positive comments about our staff & the service provided. We do hope to have the opportunity welcoming you back in the nearest future. Kindest regards Yours SENTIDO Phenicia Team More

Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

We spent an amazing week at the excellent Phenicia in May. The hotel and grounds are stunning with a lovely beach. The rooms were clean with a good sized balcony. We found all the staff very nice and friendly (including the shop lady). The animation team were excellent, we did not take part in activities but enjoyed watching with no... More

Was this review helpful? Yes
Kerstin Rouis, Guest Relations Manager at SENTIDO Phenicia, responded to this review
22 May 2012

Dear Guests, a big "thank you" for your excellent comment written on tripadvisor. It is a real pleasure to all of us to learn you had wonderful holidays. We are looking forward with pleasure welcoming you again! Kind regards Yours SENTIDO Phenicia Team More

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Additional Information about SENTIDO Phenicia

  • Iberostar Hotel Hammamet
  • Iberostar Hotel Phenicia
  • Iberostar Phenicia
  • Iberostar Phenicia Tunisia
  • Iberostar Phenicia Hammamet
Address: Avenue Moncef Bey, Hammamet 8039, Tunisia
Price range (per night):* RM500 - 795

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SENTIDO Phenicia
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