My husband and I stayed here on an all-inclusive basis for 2 weeks in June 2011. The main reason we chose this hotel was because of the range of facilities and sports included in the package. Pros; - large, comfortable room on the first floor in the main building. There are several annexes around the complex which are more modern,... More

We went to this hotel for one week in October this year. The hotel itself was of a high standard as were the rooms. Unfortunately the same could not be said for the food which was very bland and there was not a lot of choice. Some of the staff were very off-hand i.e. bar pool and some of the... More

My wife and I stayed a week at the Vincci Helios Beach Hotel in October 2011 on a Thomas Cook package from Gatwick. We had never been to Tunisia before and we were invited to join a French couple who know Tunisia well from having once worked in the country. They had been recommended this hotel as being very good... More

We first visited Helios in June this year, and I was very impressed, have just returned from second excursion and I am still very impressed. As "TezEssex" says it was a bad experience travelling out, I was on that flight and apart from the storms, there was a technical delay at Gatwick. I did hear some person moaning about this,... More

We went in October half term- weather was good everyday except for one day. Ask to be moved to a 'Houche' by the main pool if they allocate you a room in the main hotel. Just a modern up to date version. The bungalows are for bigger family's and surround the 'quiet' pool. You will be charged if you want... More

Returned from this hotel a couple of days ago and have never written a review before but we now feel impelled to do so. We have been to Djerba before, approx 10 years ago and stayed at a different hotel and had an absolute wonderful time, so we were really excited about returning. To start, our flight with Thomas Cook... More

Not bad so long as you stay in the bungalows and not the main block. The bungalows are very nice and modern. The main block are run down, flood when you use the shower and are in need of a very serious overhaul. The food is OK but the Tunisian cuisine was not to our liking. The drinks are all... More

returned from this hotel feeling very let down after reading some very good reviews. Not a 4 star - quite run down in places. The staff at reception speak very good english but they are about the only ones apart from Will I am on the entertainment team, but saying that the entertainment team were mostly employed by the french... More

Firstly our Manchester flight with Thomas cook was over 5 hrs delay ok thats nothing to do with the Hotel but a bad start to the Hol! We arrived around 1am in the morning as apposed to 7pm, & was not given a snack or even a drink, a bottle of water would have been welcome?!! Took to our room,... More