Al Hamra Residence

Vienna St - Jazeera Al Hamra, Ras Al Khaimah 35604 United Arab Emirates
Traveller (2764)
360
Panoramas (17)
Pool & Beach (660)

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RM 494
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RM 405
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About

4.0
#3 of 7 resorts in Ras Al Khaimah
4.2 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Within an hour's drive from Dubai International Airport and 30 minutes from Ras Al Khaimah International Airport, Al Hamra Residence is placed in the up-scale area of Al Hamra. Set on the pristine beach of the Arabian Gulf and nestled among the tourist attractions of Ras Al Khaimah including the 18-hole championship golf course the beach resort offers 143 spacious rooms & suites with immaculate beachfront and golf views. Savor culinary delights at our Social Kitchen Restaurant, where buffet breakfast, lunch, and dinner await. Indulge in cocktails, fresh salads, and grilled specialties at the Fresca Pool Bar, the ideal spot for a refreshing drink by the water. Contemplate timelessness and watch the sun set on the horizon as you sip your favourite mocktails from White Beach Bar. Little ones can splash around in the children's pool while you keep up with your fitness routine in the gym. The hotel is pet-friendly.
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Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Badminton
Books, DVDs, music for children
Valet parking
Free wifi in the business centre
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Tennis court
Water sport equipment rentals
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Oven
Refrigerator
Stovetop
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Family Resort
Languages Spoken
English, French, Russian, Arabic and 4 more
Hotel links
Special Price:Winter Special: Up to 35% off

Location

Vienna St - Jazeera Al Hamra, Ras Al Khaimah 35604 United Arab Emirates
Name/address in local language
2,735Reviews213Q+A100Room tips
Traveller rating
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Detailed Reviews
Emily Rose A wrote a review Oct 2023
Dubai, United Arab Emirates36 contributions26 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
thank you for a very memorable stay. We especially liked our upgraded room with a full sea view ❤️❤️❤️Staffs are all friendly and very great atmosphere. They assisted us with all our requests and accommodated us with our late check out request which was really great 😁. we will sure visit this property again in the future
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sherif Abbas, Guest Services / Front Office at Al Hamra Residence
Responded 12 Nov 2023
Dear Emily WOW! Thank you ever so much for your wonderful review of Al Hamra Residence & Al Hamra Village. It gives us great pleasure to know that you have a lovely stay with your family and that you were happy with the customer service offered here at Al Hamra Residence & Al Hamra Village. We do hope to welcome you back in the not so distant future. Warm Regards Sherif Abbas Front Office Manager
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IsabelleMargarethAlexandraMeredith wrote a review Feb 2020
Dubai, United Arab Emirates51 contributions53 helpful votes
5.0 of 5 bubbles
It was our first time to visit this hotel as the deal was really catching experiencing the "all inclusive package".
We came a bit early so our room was not yet ready so they sent us to their Residence side to have our lunch at Sea Breeze.
So we went to the mentioned restaurant but unfortunately they are not yet open so we have to wait till 1pm to have our lunch.
While waiting, we started roaming around to check the place and suddenly fell in love with the pool and beach concept.
We went back to Sea Breeze to have our lunch. Food selection was fair same thing with the food quality. We started our all inclusive package by ordering the alcoholic beverages.
The main highlight of our visit was the above and beyond service given by Ricelda. She assisted us from lunch, dinner and breakfast. She was very friendly, knowledgeable and professional. We were assisted by Jeffy who's very attentive replenishing our drinks for dinner. We love the flexibility of Bhuwan by serving us the apple juice minutes after the buffet for breakfast was over. We would like to acknowledge the warm assistance of Lawrence from the House keeping for giving us the water right before our check out.
Small kind gestures made us feel very welcomed and significant.
Overall experience was great and job well done for giving your staff a great training as they understood well the menaing of Hospitality!
Once again, thank you so much and we will definitely recommend this place ❤
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence
Responded 22 Feb 2020
Dear Guest, Greetings to you! Thank you for taking the time to write a review on TripAdvisor further to your experience at Al Hamra Residence and Village. I am delighted to read that you enjoyed your stay with us and had a magnificent trip. We appreciate your recommendation for our resort as ideal for holiday. Thank you for your comments for the Hotel and the staff to be courteous and friendly. I would like to extend my exceptional gratitude for the positive feedback though. With pleasure we shared your review already with our entire team especially to Ricelda, Bhuwan and Lawrence to show their efforts were well treasured. We look forward to welcoming you once again for a memorable beach holiday in Ras Al Khaimah. Best Regards, Amr Ahmed, Hotel Manager
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Rami A wrote a review Feb 2020
1 contribution
4.0 of 5 bubbles
This is the right place for a weekend getaway. If you want space, comfort and the indoor space for r&r with a view then this is the place for you. The staff were helpful and very clear in their instructions on how to use their facilities. Which left no time to waste in getting your bearings around the place. Helped my other half and my self to enjoy each otgers companybyet givingbus enough space. My advice to anyone visiting the residence, take a book or something to keep you entertained indoors or even outdoors. The rooms are comfortable where you become hesitant to go out and just enjoy that peace.

I'd say you wont regret spending a weekend here. Enjoy everyone .
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence
Responded 3 Feb 2020
Dear Guest, Greetings to you! Thank you for taking the time to write a review on TripAdvisor further to your experience at Al Hamra Residence and Village. We are pleased to note that you enjoyed the services and our facilities. Kindly be assured that your compliments have been shared with the entire team, as it serves as motivation for them. We look forward to welcoming you once again at our hotels for another break on the beaches of Ras Al Khaimah. Best Regards, Amr Ahmed, Hotel Manager
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Mr Andy wrote a review Mar 2020
2 contributions
1.0 of 5 bubbles
This hot water in this hotel regularly does not work so washing hands etc cannot be effective. It is therefore not safe to visit. The staff are extremely good and try hard with the exception of Mr Ahmed Deputy Front Desk Manager who is extremely rude and unhelpful. When I complained about the water problem he gave me the number of another member of staff Mr Sudia. This number is turned off and no use at all. Mr Ahmed just says it is not his problem. Very poor service and the hot water still does not work.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Front Office Manager, Guest Services / Front Office at Al Hamra Residence
Responded 14 Jul 2022
Dear M7939FFandrewt, Firstly, thank you for your honest feedback regarding your stay with us, it is through feedback like this that we can strive to improve our hotel. I would like to take the opportunity to apologise for failing to meet your expectations during your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. I hope you will allow us the opportunity to re-instill your faith in our newly re-opened Al Hamra Residence as you have our assurance to service you better in the future. Warm Regards Jill Rippingale Front Office Manager jill.rippingale@alhamraresorts.com
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Farouk M wrote a review Feb 2020
Vancouver, Canada2 contributions2 helpful votes
2.0 of 5 bubbles
(+) The beach and pool are pristine. The proximity is perfect.

(-) The rooms are old and lack considerably of cleanliness. Even my 3 year old kid asked me “why are the walls dirty?” The staff wasn’t always smiling, especially at the reception where we were “welcomed” with a very flat and rested face. Tell me about a first impression... We took the half board so we wouldn’t have to thing about going out to eat or drink. The food choice was limited but okay. Again not worthy of 5 star hotel. We were very disappointed to learn that drinks we’re not included, NOT EVEN WATER! Although the facilities were all we wished for, the rooms need a good refreshment and staff to be debriefed on how to welcome their guests. Not to speak about making sure your guest have their thirst quenched, at the very least.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amr_Ahmed1, Hotel Manager at Al Hamra Residence
Responded 21 Feb 2020
Dear Guest, Please allow me to thank you for taking the time to share your feedback following your recent visit to our Resort. I am very sorry we did not meet your expectations and that this was the impression you took away with you after your very first visit to us. We pride ourselves for having the best possible service and learning of your experience certainly concerns us. All of your comments were shared amongst our Managers who will work on strong action plans to make sure these sort of situations do not reoccur, however please rest assured that I would be very happy if you could give us another chance for enhanced experience. Sincerely, Amr Ahmed Hotel Manager
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Rachel Simmons wrote a review Apr 2020
Dubai, United Arab Emirates2 contributions3 helpful votes
5.0 of 5 bubbles
Planned a friend's birthday as a getaway to Ras Al Khaimah - a budget friendly one at that. We checked out multiple places but fell in love with the images we saw and booked the stay via Booking.com. It was definitely worth every single dirham.
We could not be more satisfied with the stay, service and the peace and quiet we got during our getaway.
One note though - the water in the shower is on two extremes - either extremely cold or hot. No in between!
Location: Perfect! Picturesque, peaceful, and close to shopping centers to load up on snacks!
Tip: Make sure to carry your own toothbrush/toothpaste] provided!
Will definitely be visiting again soon!! Highly recommend!
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Go for the Junior King Suite on Ground Level. Amazing balcony and view of the golf course!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Front Office Manager, Guest Services / Front Office at Al Hamra Residence
Responded 19 Apr 2022
Dear rachelsimmons6, Thank you so much for your wonderful 5* review following your stay with us at Al Hamra Residence and Village. I am delighted that your stay with us was so wonderful, and to read that we exceeded your expectations with our service and surroundings. I have shared your comments with our team. Thank you for your feedback regarding the water temperature, please be aware that we have rectified these issues. We appreciate your care and attention in writing about your experience, and hope to welcome you back to our newly opened Al Hamra Residence in the not so distant future. Warm Regards, Jill Rippingale Front Office Manager jill.rippingale@alhamraresorts.com
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dus221 wrote a review Feb 2020
Warsaw, Poland3 contributions1 helpful vote
5.0 of 5 bubbles
We stayed at the hotel for 7 nights. As a family of four (daddy, mummy, a girl and a boy), we all have individually different needs and wishes, and the hotel catered for all our needs - great food for parents, clean, warm pools for kids, beautifully maintained beach for all of us, plenty of cold beer for daddy etc. And what made our stay really great was the hotel staff - from the reception to the kitchen. Especially the restaurant staff were so nice to our daughter who had her wrist broken just 3 days before this holiday. Lobeth talked to my daughter daily, made her smile, and she even requested to the Chef Shibin to make my daughter's favourite dish (humburger) at our last meal. Audrey was always so attentive to our needs, and it was such a good feeling to be taken care of (especially for mummy). We thank all the kitchen and restaurant staff to make our holiday so heart-warming.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: I believe all the rooms have sea-view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AmrAhmedHotelManager, Hotel Manager at Al Hamra Residence
Responded 22 Feb 2020
Dear Guest, Greetings to you! Thank you for your candid review on TripAdvisor. We are indeed elated to hear that you had a wonderful break with us. Thank you for your appreciation for the beautiful resort, the great food, clean warm pools for kids and the staff to be courteous and friendly. I would like to extend my exceptional gratitude for the positive feedback though. With pleasure we shared your review already with our entire team especially to Lobeth, Shibin and Audrey to show their efforts were well treasured. We look forward to welcoming you once again for a memorable beach holiday in Ras Al Khaimah. Best Regards, Amr Ahmed, Hotel Manager
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Vinay R wrote a review Jan 2020
Dubai, United Arab Emirates11 contributions25 helpful votes
3.0 of 5 bubbles
A late review but here goes:

We were a group of 5, and had come to celebrate a friends birthday here

We had taken a 2 bedroom apartment, with a gorgeous view of the sea. The rooms were very spacious, clean and well maintained, the staff were hospitable and friendly. We had a large balcony as well, which could be accessed from any bedroom or living room. We also had a large and spacious kitchenette with an electric stove

The only and biggest letdown was the breakfast buffett, which was by far the worst I’ve had in Dubai. There very were few choices, the non-veg items was literally cheap food taken from a grocery in bulk, cooked and served to the guests along with other cold frozen items

The sad part is there is a mall just 5 minutes away and we had to leave breakfast midway and go to the mall to pick something better, and we ordered in for dinner!

To the management : please improve the variety and quality of cuisine, for such a lovely property it’s a huge let down!
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amr_Ahmed1, Hotel Manager at Al Hamra Residence
Responded 28 Jan 2020
Dear Guest, Thank you very much for sharing your review about your experience with us. I would like to apologies for all the inconvenience you had to face such difficulties during your stay. We are closely monitoring all of our guest feedback with each department head to ensure that we will not face the same issues again in the future. I hope that you will allow us the opportunity to restore your faith in Al Hamra Residence and Village and thank you again for taking the time to leave your feedback. Yours sincerely, Amr Ahmed Hotel Manager
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Raghav Mimani wrote a review May 2022
2 contributions1 helpful vote
1.0 of 5 bubbles
Really really poor service, television services, phone services didn't work for both the rooms we worked. Infact they didn't even provide us with plates and spoons. For kids. My family and I had the worst ever stay cation experience in UAE

Other facilities of the hotel like kids swimming pool, spa were not functional.
The operational swimming pool was crowded with no dress code restrictions to keep the pool clean and hygienic
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Front Office Manager, Guest Services / Front Office at Al Hamra Residence
Responded 15 Jun 2022
Dear 463raghavm, Firstly, thank you for your honest feedback regarding your recent stay with us, it is through feedback like this that we can strive to improve our hotel. I would like to take the opportunity to apologise for failing to meet your expectations during your stay. Certainly, this is not the type of experience we would like our guests to have, especially at the start to your EID holiday. The issues you have raised to us regarding poor service, TV services, Phone service and cutlery in rooms have been addressed to the appropriate departmental managers who will follow up internally to put measures in place to ensure this does not happen again. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. I hope you will allow us the opportunity to re-instill your faith in us as you have our assurance to service you better in the future. Warm Regards Jill Rippingale Front Office Manager
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Mr.M wrote a review Oct 2022
Dubai, United Arab Emirates9 contributions3 helpful votes
+1
5.0 of 5 bubbles
We stay in 8119 the room is more spacious for a family and kids its super clean room . Staff are more friendly and helpful always. Pool is always clean and hygiene even in beach including sunbed clean before going to beach collect your towel from upper pool area. They having evening BBQ in pool bar its so mouth watering food value for money. Happy hours its so nice they serve me in beach after I order drinks and food. Kids club more activities more fun time including cartoon on TV. In the pool area there is kids play activities game most of kids got cap has gift its make a kids more active and more fun. There is evening yoga class its free of cost while sunset its more useful. Badminton place also there in afternoon time fun to spend.
Social Restaurant breakfast buffet is non stop wide range of varieties of food more option make you fill your stomach. Dinner Buffet same taste and varieties also good they have good quality of food.
Reception staff was guide us properly make a check in faster and explain about the property and hand out the print out facilities.
few names need to mention Ravi concierge Safad kids club Ziaria, Rodel, Fredrick, Fardiun Restaurant Ang hostess. Binal recreation(Ask him to know about the hotel) Waqas Pool Bar( ask him of beverages and food) I have missed some name Reception the person check in and HK the girl evening time given our request and ask always about our stay. And the person who deliver the surprise cake and fruit platter.
Over all if need to stay in ras al khaimah need to stay in her only. All the facilities available and the staff are like family members
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sherif Abbas, Guest Services / Front Office at Al Hamra Residence
Responded 18 Oct 2022
Dear Manihoney Wow, your review is just spectacular to read. Thank you ever so much for taking the time to review us. We are so pleased you enjoyed your stay with us and it's so wonderful to see your great comments regarding our team, I'm sure they'll be equally as pleased to see this feedback. We can't wait to welcome you back soon! Warm Regards Sherif Abbas Front Office Manager
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Answer from Neha V
Dubai, United Arab Emirates218 contributions70 helpful votes
Not sure…. But I doubt as it is not on Al Marjan Island May be from distance
Answer from Shaima A
I stayed in Alhamra village (the apartment not the hotel) so if you want to use the facilities and you are staying in the al hamra village you need to go to hotel (2-3min) walking I tried to call the room service and reception many times but no one answered the phone
Show all answers
Amene A wrote a tip 9 Mar
1 contribution
5.0 of 5 bubbles
"Mr. SHEHARA at front desk is very nice and friendly "
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Maps47906938823 wrote a tip 8 Mar
3 contributions1 helpful vote
5.0 of 5 bubbles
"I will visit again "
Read full review
CostelA wrote a tip Jan 2024
Dublin, Ireland3 contributions12 helpful votes
5.0 of 5 bubbles
"Hotel is right next to Waldorf Astoria "
Read full review
Naveed S wrote a tip Oct 2023
33 contributions25 helpful votes
1.0 of 5 bubbles
"Avoid this resort - there are other beachfront resorts in RAK with good levels of service to choose from"
Read full review
Sightseer40016916053 wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"Unfortunately didn't had a time to"
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Not the right property for you?
There are more places to choose from in the Ras Al Khaimah area.
PRICE RANGE
RM 420 - RM 632 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Al Hamra Palace Beach Resort
LOCATION
United Arab EmiratesEmirate of Ras Al KhaimahRas Al Khaimah
NUMBER OF ROOMS
143
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AL HAMRA RESIDENCE: UPDATED 2024 Resort Reviews, Price Comparison and 3,100 Photos (Ras Al Khaimah, United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Al Hamra Residence
Which popular attractions are close to Al Hamra Residence?
Nearby attractions include Al Hamra Mall (0.8 km), White Beach Bar (0.4 km), and Toys 'R' Us (0.8 km).
What are some of the property amenities at Al Hamra Residence?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Al Hamra Residence?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Al Hamra Residence?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Al Hamra Residence?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Al Hamra Residence?
Conveniently located restaurants include Lexington Grill & Bar, Umi, and Shore House.
Are there opportunities to exercise at Al Hamra Residence?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Al Hamra Residence have airport transportation?
Yes, Al Hamra Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Al Hamra Residence?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Al Hamra Residence?
The staff speaks multiple languages, including English, French, German, Russian, Hindi, Arabic, and Filipino.
Are there any historical sites close to Al Hamra Residence?
Many travellers enjoy visiting Dhayah Fort (10.4 km).