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Thien Trung Hotel

129 Tran Hung Dao Str, Hoi An, Vietnam
Hotel amenities
Thien Trung Hotel
Ranked #70 of 71 hotels in Hoi An
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143 reviews from our community

Traveller rating
    2
    5
    16
    23
    97
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Families
6
 
Couples
46
 
Solo
26
 
Business
1
 
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Date Rating
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 May 2013

Good value. Pool is a big plus as the ocean is a bit out of town. Good location to walk through the town. Some great and very cheap restaurants nearby. A/C and television. 2 dollar buffet breakfast in the morning was average but always a good deal.

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Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 30 April 2013 via mobile

Although for the price this is ok of a place with decent sized bedrooms and deluxe services however after having no hot water or bathroom light we were still forced to pay full price from a very ignorant hotel owner. The pool is also pretty dirty. Get treated right- go elsewhere, these trip advisor comments don't lie in abundance

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See 2 more reviews by Cianwhack for Hoi An

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1 of 5 stars Reviewed 27 April 2013 via mobile

Never have I received such awful service from such ignorant people. The staff her are just plain rude and dismmisive. We stayed here after getting off the bus before reading any reviews on the place. We were lucky going by the previous reviews on here. We checked out the day after to avoid this thieving happenning to our belongings.

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Renton, Washington
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 26 March 2013

I'm quite the savvy traveler and believe in reviewing all places, both good and bad, so I feel it's necessary to post this and make others aware. I almost always check the reviews for places before booking, however, this time was an exception as I wanted a hotel with a pool. Our guide found this place for us so we... More

Was this review helpful? Yes 3
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 25 March 2013

This hotel is as close as you'll get to the old town without paying huge amounts - and breakfasts are well priced too. Pool is a nice treat. However, I can't express how rude many of the staff were. One of several examples: We witnessed another guest at reception complain that her camera was stolen from her room through the... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 22 March 2013 via mobile

These people are criminals. My whole suitcase was stolen from my room during the night as i slept, i had locked my door before going to bed. When i woke i was mad. i went to reception and they laughed about it, a really evil belly laugh. Police didnt help, lack of evidence. Our guests had similar experiences, one girl... More

Was this review helpful? Yes 4
Almelo, The Netherlands
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 22 March 2013

This happened from the moment I stepped in and left. Thirty minutes later. When I stepped in a guy directly said to me ''don't stay here'' (they were checking out). I asked why and he answered that you can't leave your valuables in your room. You can't trust the maids and the hotel isn't responsible for the theft. A couple... More

Was this review helpful? Yes 2
bham
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 21 March 2013

The hotel itself is not too bad, the pool is fairly clean, our room had a good shower and the breakfast is pretty good value....BUT while we were here (4 days) we heard of 4 separate incidents where things were stolen from people's room. After reading a few more comments on trip advisor it's clear it's far rom the first... More

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Hanoi
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 21 March 2013

We stayed here for 3 nights and it was THE WORST STAY EVER. We were put in a dingy room at the back of hotel next to the kitchen, which was covered in cockroaches. Our room was dirty, we had ants everywhere and the room was damp and humid. The staff were rude and unfriendly, they know NOTHING of customer... More

Was this review helpful? Yes 4
sheffield
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 21 March 2013 via mobile

Absolutely shocking from start to finish, dirty hot room and charged more than our mates for the same room. The staff are incredibly rude and unhelpful. I had my camera stolen from my room by the cleaning staff and they refused to help me, even trying to charge me to ring the police from their phone. They say that it's... More

Was this review helpful? Yes 3
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Additional Information about Thien Trung Hotel

Also Known As:
Thien Trung Hoi An
Address: 129 Tran Hung Dao Str, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Hotel Style:
Ranked #70 of 71 hotels in Hoi An

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