Our stay in hoi an was wonderful. Everybody in the town made us feel most welcome. However this was not the case at this hotel. Double check when booking a room with breakfast included, because you may not get it. When we checked into our room we had to ask for the dirty towels from the previous occupants be changed... More

My sister, my dad and myself woke up with very interesting welts on the areas of exposed skin. My poor dad sleeps shirtless, so you can imagine the damage. Also, my little cousin in the adjacent room was also attacked. Do not stay in room S1, which is the suite. Decked out quite nicely with antiquities, including wooden armchairs and... More

We stayed for two nights at the Hai Yen - good choice for a budget hotel - old building but kept clean, nice pool area out the back, great friendly hosts at reception and a bit of variety for breakfast. More

Well located close to the old city with very helpful staff More

This hotel is located not too far away from the old town. If you have any questions ask the always smiling and helpful Queenie in the reception. The beds are big and comfortable but the pillows are too hard and thick (as they often seem to be in this part of the world). The pool is clean and refreshing. Breakfast... More

this hotel was really nice & friendly especially the lady at reception who was a lovely bubbly person a;ways smiling and so helpful. A;though the hotel is old it is kept very clean and is comfortable. More

We stay here 2 nights here on the 3rd floor. Our room is good, with balcony overlooking the garden and the pool. the staff were friendly, breakfast was good. It is old hotel so the room furnitures are normail, small bath room. wifi was not good. But compare with the price 25US$ it is ok. More

I stayed here with my family for 9 days from the 26th of July 2011. I booked this while I was in Vietnam without checking this site. Afterwards I read the bad reviews and was slightly worried! When I arrived I was pleasantly surprised! This was actually better than the standard that I expected a 2 star hotel to be!... More

Stayed at the hotel with a group of friends. When the group left I wanted to stay one more week and made the reservation. The day before christmas eve I was all of a sudden told my room was no longer available. I had to get really upset before they even tried to help me to find another room. The... More