Stayed two nights for a family event recently. The hotel is right off Hwy 290 and about a five minute drive to restaurants and shopping. (Nothing within walking distance so must have car to eat out) There was plenty of parking. Appears to be a new hotel. I used the indoor pool and hot tub and both were a decent...
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We stayed here for two nights in mid-April while in town for a wedding. We had the option to stay at the hotel that was blocked for the wedding, but I always feel more comfortable with the consistency of Hilton brands. This property did not disappoint me. I used points for one night and paid for the other, but for...
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I made reservations to stay at the Homewood Suites, Buffalo/Amherst for 2 nights later this month for a family event. I made the reservations last January. I received a call today to inform me that the hotel is overbooked for those nights and they are sending me instead to a Hampton Inn five minutes away. I was told I would...
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I sincerely apologize for the inconvenience imposed on your upcoming trip through our area. We did have a group of rooms that have been living here for months need to extend their stay for a few more weeks. This is an unusual situation that caused us to relocate some guests arriving for the weekend. We hope the accommodations we secured...
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Just returning from a two-night stay at the Homewood Suites in Amherst (just off the I-290). This is a fantastic location and very centrally located for visits to Buffalo and Niagara Falls. As a newer hotel, its in beautiful condition and kept very clean. The staff is warm and friendly and was always ready to help. The breakfast area was...
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We are originally from New York State and now live in Michigan and have relatives in Niagara Falls and Syracuse, NY so always stay at this hotel the night in between. Have never had a bad experience. Staff is always friendly and extremely helpful to please. Rooms are comfortable and clean. Love the hot breakfast on "real dishes" also! This...
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I love seeing "Highly Recommend" in the title! Thank You for the great review. I am glad you felt at home while staying here. That is the exact sentiment we strive for. I will share this great review with the entire staff. Thanks again and we will look for you the next time you are in town from Michigan.
Happy...
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Just finishing a two night stay in one of my favorites in Buffalo. Never disappointing.
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Thank You the kind review! It is short, sweet and to the point! I am glad to hear we are one of your favorite hotels. I look forward to seeing you on future trips!
Safe Travels,
Melisa Syro
General Manager
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We stayed at the Homewood Suites in Amherst off of Millersport HWY in mid February 2012 for a family event over in Tonawanda. The hotel is newer, and comes across as being clean and fresh.
The rooms are typical for Homewood Suites, with the exception of two things: 1.) the furniture and decor is more updated than a standard HW,...
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Dear Prouddaddy75,
Thank you for taking the time to review us TripAdvisor! I am glad to hear you enjoyed the hotel and was able to experience some local dining! Please come back and see us the next time you are in Buffalo! Thanks Again.
Melisa Syro
General Manager
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We've been to this property several times over the last four years that our daughter has been a student at UB. The last visit was as expected, lovely, clean and accomodating as always. This Homewood Suites never disappoints.
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Reviewed 29 August 2011
Thank You for the positive review! The staff prides itself in keeping the hotel looking like new. So it is very nice to hear we are succeeding in pleasing guests. Thank you for taking time to write the review. We hope to see you the next time you visit your daughter.
Sincerely,
Melisa Syro
General Manager
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We had a terrible experience at this hotel and would recommend staying at the nearby Marriott instead. We reserved a room and a roll-away bed for our family of four. We called ahead before embarking on our trip to confirm that we would need a roll-away bed. The desk clerk confirmed this, but upon arriving at the hotel after a...
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I sincerely apologize that we were unable to accommodate you during your recent trip to our area. I appreciate your flexibility as we experienced an abnormal situation. Thank you for your honest feedback. I have provided your review to our front office team to ensure that our guests comfort is met. Please accept my apology for the unfortunate circumstances.
Melisa...
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Staff was very friendly. Breakfast was very good, clean and kept up. Bed was comfortable. Housekeeping did a good job cleaning. Came in every night to make beds and change towels. Rooms a little bit small for a family of four. Overall. Great experience. Lobby was very nice, had fireplace on, Holiday music, cozy couches and chairs to sit at....
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Thank You for taking the time out of your day to write a great review on the Homewood Suites Amherst. I am glad to hear you enjoyed the suites and the breakfast. Please come back and see us the next time you have a family trip. Thanks again for the kind words.
Melisa Syro
General Manager
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