The staff is friendly and helpful. The hotel is old with many layers of paint and no elevator to the second floor. The wireless internet in our rooms was difficult to sign in to and difficult to stay connected with because the signal was so weak. Normally we choose a Hampton Inn or Hilton Garden Inn, but non were convenient...
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Spent the Sunday evening over this Victoria Day long weekend in Amherst, NY at this Holiday Inn as a rest stop between Grove City, PA & Toronto, ON. Always reliable hotel property. A bit tired looking in some common area spots but they have spent $ on fixing the property up. Service is excellent at the front desk. Love the...
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I had no problem at all with this hotel. As a priorty club member the front desk staff was very helpful. The hotel and room were clean. Restaurant was also very good.
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Was nervous about seeing bed bugs that were found by other members. Hotel room was clean ..for the most part .check matress no sign of bugs. The Good... Clean smell clean room..bathroom yet small was clean. The bathroon floor was very clean.in room coffee with a keurig diffent, but great! For that have to give them a 10?.....no and 8...
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Dear Tiger B:
Thank you for your comments, however, I wish your stay have been more favorable. I will make sure our housekeeping staff is informed of the issues you discovered as well as the compliments regarding the room upon your arrival. Bed type and style is a personal preference and unfortunately not everyone finds the same comfort in a...
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I stayed just last weekend at the Holiday Inn and it was old but clean. You get what you paid for so that's what you can expect. I was happy to see that it was clean and it smelled nice. Would be nice if they had a mini fridge and microwave in the room maybe some day that is something...
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Dear Zippy579:
Thank you for your comments about your recent stay at the Holiday Inn Amherst. I am happy to see that you found the accommodations clean and the front desk friendly. I will make note of the request for microwaves, mini fridges and new toilets on our renovations schedule as something to look at when we make these decisions....
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I have stayed in Sleep Inn Amherst, and
We got it from priceline for $57 including travel insurance.
HOliday inn had nice rooms, comfortable bedding and a shower tub. There were only two packs of condiments in the room. They each had one sugar, one sugar substitute, and one non-dairy creamer. As far as the choices, there were three Keurig...
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Dear Dina71:
Thank you for your comments about your recent stay, however, I am disappointed to see that you were not completely satisfied. I will address the poor communications between our housekeeping, front desk and restaurant. You should have easily been able to access and receive additional condiment packets. We try to supply an average amount as not all guests...
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We stayed here two nights during the Canadian March Break for some shopping. It is well located, but a drive to the malls. The halls were a maze to find things but by the 2nd day we knew where to go. A "business" center in the foyer -only 2 computers and a printer. Coffee machines in rooms nice. Yes, halls...
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Dear Marchbreakneeded:
Thank you for your review of your stay for March break. I hope you enjoyed the shopping and found some great deals. I apologize for the guests nearby who woke you during the night. It is unfortunate that this happened to you and your guests. Have a great Summer and please visit us again.
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Not really a bad place. The hallways and lobby look dated but the rooms are ok. Towels are a bit stiff, but the bed very comfortable. Two story hotel, so if you are in the 300's you are far far away (good if you like it a bit quieter) Platinum members get a free drink in the bar and food...
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Dear KSUTER:
Thank you for commenting about your recent stay at the Holiday Inn Amherst. I am, however, disappointed to see that you felt some of the areas were dated. We are currently replacing all the corridor carpets to make improvements and upgrade the hotel. I hope you get the chance to visit again and enjoy these changes. We really...
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Booked with priceline and got a good price. Went to the hotel and they put us in the very back were all the rooms are very outdated. I asked to be moved to the front (were the nice rooms are) but they said that there was no more rooms, parking lot was only half full and noticed rooms not being...
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Thank you for your comments but we are disappointed to see you feel you were given a room based on how it was booked. We have been very busy and working to improve the appearance by replacing the corridor carpeting. Depending on your dates of stay, it is possible that some of our rooms were not available due to this...
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I bid a very good price through Priceline, I was preparing the worst after I read all the negative comments at this website. We stayed in the hotel for 2 nights, the washroom are clean, but the coffee machine and tables are little bit dusty. This is good place to stay when you travel with kids, they have a nice...
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Dear RichmondHlllJanet
Thank you for your review and comments about your recent stay. We are happy to know that you enjoyed the pool and Free WIFI as were able to use the lobby kiosk for printing. We will call the suppliers for the vending machines to see if there is any way to quiet them down so they are so...
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