After a 12 hour flight, we arrived at Tokyo's Narita airport. The Crowne Plaza has a complimentary shuttle service. The front desk was friendly and helpful. Our room was up to the high quality standards of the Crowne Plaza. After a good night's sleep, we took the shuttle back to the airport. With instructions provided by the Crowne Plaza front... More

The hotel presents good value for the money, and has many features making a stay here quite excellent. Amenities are many in the rooms, which are quiet, clean, and have good AC, comfortable beds, and several English language channels. Truly liked the Saifu Lounge and Teppanyaki Restaurant on the 17th Floor. Saifu has a very nice happy hour, and makes... More

If you are in transit through Narita, I'd recommend the Crowne Plaza. As some of the other reviewers have noted, it wouldn't do well for a destination traveler. There is nothing particularly near to the hotel (with the exception of the airport). The rooms are large by Japanese standards, comfortable and clean. The restaurants offer enough of a selection that... More

I have tried all the major brands in the Narita airport vacinity, and while this is certinly not the most exciting place to stay, it is the most consistent quality wise. I have stayed here a half dozen times over the past few years and each and every stay has been a mirrior image of the previous stay. The staff... More

This hotel is situated close to the airport, it has an airport shuttle bus running. The service is excellent, on the top floor there is a beautiful Japanese bar and they serve great cocktails! You can order in room massage and food, the breakfast is very good, recommended for business people!

I had a 24 hour layover at the Narita airport in late April and stayed at the ANA Crowne Plaza Narita. Very conveniently located with a 20 minute shuttle bus ride from the two terminals at Narita. The bus ran every hour to the airport and was comfortable and reliable. There was also a Circle bus which ran also every... More

A bit of a shock to the system after the excellent service at its sister hotel in Okinawa. Basically, what you pay for is the convenience of staying close to the airport and the shuttle service. The fitness centre was adequate but unattended at the time i was there. Bit odd as you had to exit out and then re-enter... More

Right on the money...you get what you pay for. Very convenient to airport, average service, buffet meals and room quality. Good place to stay for a brief 2 days stop over in Tokyo, If you are jogging enthusiast, there is very small Japanese cemetery just behind the hotel. To get there, exit to the right of the hotel, then hike... More

I have stayed here three times before or after flights. Easy, free access to and from the airport, staff members speak English, fitness centre is available, and there is a convenience store (Family Mart) in the lobby.