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Hyatt Regency Hakone Resort and Spa

4.5 of 5
1320 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan
Hotel amenities
Hyatt Regency Hakone Resort and Spa
Ranked #1 of 59 hotels in Hakone-machi
4.5 of 5 stars 229 Reviews
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229 reviews from our community

What travellers say about this hotel
  • Cable car(6)
  • Very nice(5)
  • Lake Ashi(5)
  • Dining room(3)
  • Free drink(3)
Traveller rating
    131
    81
    9
    6
    2
Only show reviews for Family (64) | Couples (118) | Business (3)
Date Rating
ishan23
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

We arrived at Gora station and called the hotel for a pick up using their free shuttle bus, which arrived within about 5 minutes. You could also walk to the hotel from Gora, but it is quite a steep uphill walk. Note that the hotel is equally close to Sounzan station. The shuttle bus hours seem a bit restricted (only... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012

We stayed here for two nights recently, and had a super room, with a view of Mt Fuji in the distance. The Living Room, one of the dining options, was a gorgeous space. The only problem we had was with the lack of any vegetarian alternatives in any of the restaurants, and we were unable to have anything other than... More

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New York City, New York
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

After many days on the road traveling throughout Japan, especially the big cities, we detoured to Hakone in the mountains for some relaxation. I couldn't have been more pleasantly surprised by this cozy mountain lodge, with a fire pit in the main lounge area with amazing rooms and a spectacular spa. Service was impeccable, including the dining experiences in the... More

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Tokyo
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 28 March 2012
6
people found this review helpful

The Hyatt Regency in Hakone is worth the trip. Rooms are extremely spacious by Japanese standards, high ceilings, incredible onsen or natural hot spring bath, a happy hour (4:00 to 7:00 PM) with unlimited champagne, wine, and soft drinks, and a very cordial and welcoming staff. I asked for a high floor, non-smoking room, and was treated to a corner... More

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See 3 more reviews by TravellerTokyo6058 for Hakone-machi
Nishinomiya, Japan
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 25 March 2012

The Hyatt Regency Hakone is a great hotel - elegant and laid-back at the same time. Check-in is done while seated at a desk - definitely preferable to the usual line-up at a counter. The 4-7 pm champagne, wine, beer in the Living Room is a charming idea. All of the staff members we spoke to were friendly, welcoming and... More

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See 5 more reviews by josensei for Hakone-machi
Newark, Delaware
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

I was a guest go my nephew's at this wonderful hotel. The staff couldn't have been more accommodating or helpful. Everything was quiet, serene, genteel and peaceful. If we needed another towel or kimono, it was delivered almost immediately. The Onsen baths were private and relaxing. The food, both Japanese and American, was prepared and presented beautifully. It was a... More

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See 3 more reviews by Travelingal702 for Hakone-machi
Yoyogi
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

2 day romantic getaway. Destination hotel and therefore no intense business execs on BBs and iPhones. Lots of young gooey eyed newly married things and more experienced guys like us. The spar is fantastic. There are 2 restaurants - French and Japanese. Both have very reasonable pricing and extensive wine and beverage lists. The residence are coaxed down to the... More

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San Antonio TX
Top Contributor
78 reviews 78 reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

My wife and I thoroughly enjoyed our stay here. The room we had was huge and had nice views of the neighboring hills. It could almost be described as a suite. While it had a separate small bathroom, there was a very large separate dressing area with double sinks. The living area was co-located with the beds but the nice... More

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Mumbai
Top Contributor
55 reviews 55 reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

Didn't get that? Well, hot springs are called as onsen in Japan. And that's why you would go to the Hyatt Regency Hakone. The hotel is built around the onsen and so if you walk around in a yukata/kimono and flip-flops around this property, it is perfectly all right! Of course you should be in your birthday suit to enjoy... More

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Philadelphia, PA
Top Contributor
109 reviews 109 reviews
Reviews in 73 cities Reviews in 73 cities
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 2 December 2011
2
people found this review helpful

We booked a standard room at a discounted price so we were surprised to see Mt. Fuji from our window as the sun was rising. The bathroom was the best of the trip by far with an excellent shower room that was huge. The rooms are really big and well appointed. The bed was too firm for my taste but... More

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Additional Information about Hyatt Regency Hakone Resort and Spa

  • Hyatt Regency Hakone Hotel
  • Hyatt Regency Hakone Machi
  • Hyatt Hakone
  • Hakone-Machi Hyatt
Address: 1320 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan
Price range (per night):* RM989 - 2,663

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