Decided to stay in Yokohama for the first time as a base to travel and sightseeing vs staying in Tokyo the entire time. I decided to use points, and cash and points for my stay since I am an SPG Gold. Usually with points you get any room but this time they asked for 1000 more and we got upgraded... More

I have been staying here every year since the hotel was built. Quiet, clean, great service -- but expensive. On top of it, nothing is free here... Have to pay for Wi-fi, have to pay for in-room coffee, even the tiny gym is not free. Geeeez. For a person who never skips a workout, that hurts. I am a Japanese... More

I stayed at this hotel for about a week on a recent business trip. It is right next to the Yokohama train station, probably less than 5 mins walk by using the underpass from the train station. Location: The train station is also right next to a busy shopping mall, lots of restaurants (TGI Friday's is also near by). You... More

No frills standard business hotel.Good room service.I also agree that the rooms seem a bit dated. Could do with a revamp.Strangely, for a business hotel, No ready ironing board which is necessary for business travelers.Need to request.Okay breakfast but the 2nd floor restaurant is surpisingly crowded everyday! Best feature of this hotel is the proximity to Yokohama train station and... More

We live quite close, but like to spend a night or two every few months at this hotel. I am not sure what it is..... Pros: Close to everything! Rooms are clean. Breakfast is decent. Internet is fast. There is a FedEx/Kinko's about 100m away. Wicked Christmas tree in the lobby (not all year). Great access to the airport (90min... More

Excellent property with great location. Frankly speaking, I have not seen such hotel property having such a great location. Connected to major shopping district, railway station, bang on down town and what else... Reasonable room size, good breakfast, courteous staff. You cannot ask for more. Internet was fast enough & easy to configure. Stay is highly recommended at this hotel. More

My work requires me to travel to Yokohama every couple of months and I almost always stay at this hotel. The only times I didn't stay at this hotel was when it was sold out :) Probably because of the frequency of my visits, the staff remembers and treats as if a member of the family has returned back. This... More

The location is perfect, right across from Yokohama station, easily accessible underground from the station. It worked great for the business meeting I had arranged. The lobby cafe was fine, but somewhat noisy. Japanese restaurant in the hotel was fantastic and a treat for clients. Hotel room was small, normal for Japan but not so for a Sheraton. Hectic, busy... More

I stayed at this hotel for a week. I am a platinum member, so I was greeted at the club level. The staff spoke English and were very helpful. My room was on the small side, but had everything I needed included bathrobe, heated toilet seat, and all the toiletry amenties. I also had free internet and breakfast. If I... More