Typical dry and emotionless hosptitality of Soviet era can be best seen in this place. Avoid to stay in this hotel and find many better places in Almaty. I stayed here one month before I moved into my own apartment and find it not a nicest place in town. If you like call girsl they will knock your door or... More

Stayed only one night here, and it was forgettable. The only redeeming factor was an eager staff and the cheap rate. The rooms are dated and smell. The bathroom was tiny and the water came out hot and cold. I recommend spending the extra money and going to a nicer place, which I will do next time I'm in Almaty

Stayed for 3 nights while on business. Rooms were clean and comfortable enough. Room service was good quality, as was the breakfast and 'business lunch' in the cafe. Free wifi in room, however you have to change your computers dns settings to get it to connect. I didn't find this a problem as I have a lot of experience with... More

Our tour company booked us in this hotel and our expectations were not high...but after staying here 3 nights our impression was quite different. The hotel was built in Soviet times and is not in the "newest" part of the city but the area is fine and located next to the sports arena. The current management has implement the best... More

Positives include: friendly, helpful staff; good wifi in lobby, location near major shopping mall, robe/slippers and nice towels. Negatives include NO hot water, limited food selection, limited bar service. I do think a 4 star hotel should have hot water.

I stayed in the Hotel Astana for three weekend between the 9 and 29th of June as a weekend retreat from business. The hotel was booked for by my company and it came reccomended by people who had used it previously. As mentioned in previous reviews the hotel is clean and the standard of housekeeping is generally good. Where the... More

For Almaty price level, this is a good option. I’ve been here for business purpose many times since 2007. Well located and easy accessible (parking is guarded, which is important option for the region). Airport pick up also functions well. Rooms are clean and spacey, but do not expect fancy interior – it’s simple, almost Soviet but of decent quality.... More

It is not the worse place I have stayed but given the hotel prices in Almaty, it is actually a good deal. Not a fancy place, but clean, with helpful staff. Rooms pretty average and boring but clean and in good working order. Breakfast was a bit limited but staff very attentive. This is an acceptable place for a business... More

The hotel offers free pick up from airport to hotel. This is great especially when you arrive late at night or early dawn, Stayed at the hotel to attend a conference at Atakent. Shuttle bus from hotel to exhibition centre. This is a business hotel so no extra facilities except for massage at the basement. I don't remember her name... More