the hotel is big the room are clean but old and the price are very high for what you get and be carefful is not anymore a hyatt hotel !!! calling now rahat hotel and the internet are not free and no wifi insinde the room More

I made several stays at this hotel in 2009 and 2010. The staff was quite helpful, including arranging a breakfast snack for me at 4 AM (hours before the dining room opens). The rooms are among the cleanest I have stayed at anywhere. More

The name Hyatt promises more then the hotel actually delivers. It probably was completely state of the art when it was built, but now it just feels worn and tired. The rooms are pretty small, with furniture looking like its at least 20 years old. The downstairs bar is nice, and the staff mostly friendly and helpful, but the place... More

Food is good, especially if the outdoor bar is open and the bbq is on. Pool and leisure facilities good, rooms good size but because they all open into an atrium there can be some noise from downstairs. I was on floor 5 and it was OK but would have preferred higher, and definitley not lower. More

I've stayed at the Hyatt Regency numerous times over the last 15 years. When it first opened (as a Marco Polo), it was expensive, but the only game in town. Sadly, the management has done nothing to update the hotel and its rooms over all these years. As a result, the rooms now feel a bit tired lacking wifi or... More

Happy to recommend this hotel, very friendly and efficient staff. Had a problem with the door lock and they apologised and ended up with free cake, wine and fruit. More

The Hyatt is truly a five star hotel. You get what you pay for, and at teh Hyatt you do pay for what you get. It’s about 1-1/2 miles from the city center and 30 – 45 minutes from the airport depending on traffic (which can be very heavy but orderly). The hotel is located in its own park. Almaty... More

Stayed in this hotel for 5 nights while on a business trip to Almaty. The room was OK, very basic. I was quite surprised not to find a safe in the room although the hotel is a 5star hotel. Also a lack of a proper blow dryer was a disadvantage. There was one in the bathroom but it was that... More

Good place to stay in Almaty. Goo dlocation and easy walks to areas or taxis if nothing else...... More