Very good location in the center of Almaty. Great look and atmosphere. Staff is polite and helpful. Breakfast and restaurant is very good. Rooms are wide and comfortable. Wi-Fi internet is available, but slow. Great free SPA with pools, jacuzzi, baths etc!!!! Strongly recommend! More

Almaty is the kind of place that can get away with it - demand exceeds demand so prices can be high whilst quality can be poor - thi place I proof of that Compared to modern international hotels this looked tired - the lighting in the lobby was poor - the service at breakfast woeful and the lift possibly the... More

Hi All, I have stayed in this hotel for 5 days on a business trip in the last week of October 2011. The hotel looks nice, the stuff is very helpful. Breakfast is superb ! The room are very big !! in fact the TV (21") is so far from the bad that you need a binoculars to watch it..hahaha... More

Well located. Spacious rooms. Overpriced and soviet style deco. Didn't find better options in Almaty More

My room was clean, though small and has a nice view of the park across the street. The location is fantastic, a few minutes away from most of the offices we needed to visit and also close to the university, some parks etc. Breakfast was included with the room, and was quite extensive. The hotel has a nice gym and... More

The hotel is clean, the rooms are well-maintained, and the service is friendly - even when I had to leave in the middle of the night to catch my plane. The hotel is located right in the green heart of Almaty, you can easily do some sightseeing from the doorstep. Pick-up service from the airport was quick and reliable. Breakfast... More

Second trip in Almaty, I stayed at the hotel Kazakhstan, and the Ambassador. I'd rather forget about those two, asap. I booked a standard Queen. The room is spacious, the whole hotel seem to have been recently refurnished, wooden furniture, large & comfy bed, carpet is fine, no stains (wasn't the case for the other hotels!). Restaurant: Spacious, clean. Breakfast... More

Stayed one night in March. Hotel, by international standards is average, but by Kaz standards above average. It has been completely refurbished and has a new feel to it. Usually stay at Hyatt or Intercon which are more luxurious and have better service. Check in is ok, but a bit old fashioned. Rooms are small, but functional. I would recommend... More

This is a great hotel. The rooms are large (larger than other comparable hotels in the city I am told). The breakfast buffet is lovely-with just about anything you could want. As was mentioned earlier, the location is excellent and you can walk to grocery stores, restaurants and shopping. When I was staying there, there were some problems with heat... More