My Wife & i went there last December, Fabulous Hotel & spa, the staff were very helpful, Super Classy & elegant, Beautiful mountains View & Mediterranean Sea as well. 30 minutes away from Beirut, the restaurants selection is wide, italian, Japanese, lebanese... I made reservation & contacted the Hotel by email from the USA, they were so professional & prompt... More

Four nights at the Grand Hills gave me some time to review the many interesting features of this resort. First, I was there on business and spent each full day away from the property, so my impressions are limited to the public areas, my room, the front desk and breakfast. The hotel is a wonder on many levels; the return... More

My husband and I stayed here for 5 days because I was dealing with some rather tough stuff and needed to relax. We got to Grand Hills and I immediately thought, "We picked the right place to relax." Within minutes the staff began to prove me terribly, terribly wrong. I won't even begin to list all the various ways in... More

Enjoyed the hotel. I stayed in a room with oriental/Japanese styling. The downside was wedding parties in the garden on the weekends which are extremely load and stay until 2am. More

stayed here twice within 1 year, the 1st time was vacation with my wife, the 2nd was business meeting. the area is amazing, just breathtaking views. the room was clean, and good size. food was average. service in general was very poor and shocking. u can find other hotels in the same area and definitely with better service . More

The location of the hotel is great and the vue is fantastic. The service is bad and nearly the staff don't have time to answer. The food is not great me and the wife almost everyday ate outside the hotel The rooms are not properly maintained room service needs a push to come and clean. The hotel is understaffed the... More

Initial impression is extremely favourable, what a fabulous location! In the mountains of The Lebanon, overlooking the Bay of Beirut. Only takes about 40 minutes from the airport and worth staying in the cool of the mountains, it's a couple of degrees lower and has tremendous views and swimming pool. I ran a conference there and the facilities are excellent... More

A quiet tranqil hotel, built, one get's the impression, for a different time. The hotel is a massive place. Whilst the breakfast needed a bit more thought the surroundings of the hotel were pleasent and staff were braodly amiable. More

As the previous reviewer pointed out, it is a lovely place but the service is shockingly bad from the "Ya" answers you get from the receptionist on the phone when trying to book to the General manager himself who clearly does not want to be inconvenienced by his guests complaints. The bed and pillows are uncomfortable, the rooms are not... More