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Hazmieh Rotana Hotel

4.0 of 5
Boulevard Chiyah near Galerie Semaan | PO Box 45-111, Hazmieh, Lebanon
Hotel amenities
Hazmieh Rotana Hotel
Ranked #1 of 2 hotels in Hazmieh
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    4
    16
    5
    1
    1
Date Rating
Paris
1 review
5 of 5 stars Reviewed 15 April 2012

I would very much like to recommend this hotel. It is very rare to be that much positively surprised by a hotel. Everything is great, staff is very welcoming, nice and professional. The room is nicely furnished and clean, the bed is comfortable, the shower is great. Breakfast is excellent with a large choice of western and Lebanese food. I... More

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HazmiehRotana1, General Manager at Hazmieh Rotana Hotel, responded to this review
16 April 2012

Dear Miss, Thank you for choosing Hazmieh Rotana as your home in Beirut. Please note that our aim at Hazmieh Rotana is to always exceed our guests expectations and provide them with a treasured time during their whole stay. I am very pleased that you have enjoyed your stay with us as it is very rewarding for my team and... More

1 review
5 of 5 stars Reviewed 24 March 2012

It is very warm in winter. Very good and friendly ambiance. I highly recommend it. More

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HazmiehRotana1, General Manager at Hazmieh Rotana Hotel, responded to this review
26 March 2012

Dear Sir, It is very rewarding for my team and I to know that you have enjoyed your stay with us. Please note that our aim in Hazmieh Rotana is to always exceed our guests expectations, and ensure they spend with us a treasured time. I look forward to welcoming you back at our property and we will provide you... More

Rome, Italy
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 February 2012

Nice and large rooms, personnel very helpful. However restaurant for dinner lacks a large selection of options and food quality is not as good as you can find in downtown restaurants. Breakfast is really good with a large selection of self service options to choose from. In rooms with windows on the main road you can often hear cars and... More

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HazmiehRotana1, General Manager at Hazmieh Rotana Hotel, responded to this review
18 February 2012

Dear Sir, Allow me first to thank you for your interest shown in our hotel. I have well received your comments and would like to thank you for your constructive feedback. With regards to our restaurant food dinner, please advise if you have any special suggestions, in order for us to take the necessary corrective action. In addition to your... More

Bucharest
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 31 October 2011

This hotel impressed me with its very precise business range target. Very professional staff, yet very friendly. Very nice design, furnishing,. decorations. Elegant and sober. I would very much recommend it. More

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HazmiehRotana1, General Manager at Hazmieh Rotana Hotel, responded to this review
1 November 2011

Dear Sir, Greetings from Hazmieh Rotana Beirut. I have well received your comments and was very pleased to read them. Please note that one of our main purpose is to satisfy our esteemed guest's expectations. Please feel free to contact me directly for your future reservations. Once again thank you for your feedback, and I look forward to welcoming you... More

Houston, TX
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 September 2011
1
person found this review helpful

I was looking for a hotel where my kids could swim. We found this hotel which seemed nice and we started our first day OK. I asked for a high floor room and I got it. Always ask for a high floor to avoid the noisy barking of dogs next door. The next day was the disaster when we came... More

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HazmiehRotana1, Manager at Hazmieh Rotana Hotel, responded to this review
6 September 2011

Dear Sir, Allow me first to thank you for your visit to the Hazmieh Rotana. Please note that I have acknowledged your comments regarding the inconvenience you have experienced with our pool closing. Nevertheless, we have placed letters in all rooms on Thursday 1st of September next to the TV cabinet, please accept our sincere apologies if you had not... More

Dubai
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 August 2011

The first time I stayed at the Rotana there were some minor hiccups and scope for improvement.. I reported it to them via their customer survey and received the customary response that the will take care of it.. thought it was the usual one and no action will be taken.. HOW WRONG I WAS!!! They had complete recollection of all... More

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HazmiehRotana1, General Manager at Hazmieh Rotana Hotel, responded to this review
3 August 2011

Dear Sir, Thank you for your input. It is a pleasure to always welcome you to the Hazmieh Rotana hotel. I would like to assure you that we always do our outmost to meet our guests expectations. Your comments have reached me, and I was pleased to know that we were able to make it up to you, and you... More

Montreal, Canada
1 review
4 of 5 stars Reviewed 21 July 2011

The hotel is very clean. Breakfast is perfect, the person in charge at the breakfast is very freindly, always smiling. The room is ok, a small bathroom but it's ok. We were asked to pay for the parking but when we did the reservation through expedia.com it was mentioned free parking. The hotel service to the airport charged us more... More

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HazmiehRotana1, General Manager at Hazmieh Rotana Hotel, responded to this review
26 July 2011

Dear Sir, Thank you for choosing Hazmieh Rotana hotel as your home in Lebanon.I was pleased to know that you have enjoyed your stay, as we always strive to make our valuable guests time spent with us, a treasured one. I have taken into consideration your comments about the parking, and the fact that you were charged by our hotel,... More

Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 June 2011

Had a marvelous stay at Rotana during my short 4 night's leisure trip at Lebanon, Room service is particularly very good with a fine dinning, Complimentary water bottles everyday and fruit bowl on day one, there is availability of tea kettle and hair dryer. Quality King Size bed makes sleep comfortable after long tours, It's ground with Fitness centre and... More

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HazmiehRotana1, General Manager at Hazmieh Rotana Hotel, responded to this review
18 June 2011

Dear Mr. Rohit, Thank you very much for staying at the Hazmieh Rotana-Beirut. Please note that we always strive to provide our guests with excellent service, and I was pleased to know that our hotel has met your expectations. Mr. Rohit, once again thank you for taking the time and trouble to write, and I look forward to welcoming you... More

london
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 14 June 2011
1
person found this review helpful

We stayed here in the beginning of May 2011, Checked in after midnight and was given a room that had not been cleaned... went back down to the receprion and was re issued a room, a suite this time. All in all cant fault the staff, especially at the breakfast service. Room was pretty well cleaned- the maid did not... More

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HazmiehRotana1, General Manager at Hazmieh Rotana Hotel, responded to this review
18 June 2011

Dear Miss, Thank you for your comments and feedback. Please note that part of our company's culture is to give special attention to our customers feedback, and always strive to improve. I look forward to welcoming you back at the Hazmieh Rotana-Beirut, and assure you of our best services and attention at all times. Yours sincerely, Hala Massaad General Manager More

Geneva, Switzerland
Top Contributor
53 reviews 53 reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 14 December 2010

The stay started off badly as the hotel pick up was not present at the airport. My flight was 20 minutes delayed due to a heavy thunderstorm (quite a sight by the way on the landing approach run). The central hotel number ws unavailble. At 01h00 check-in was very slow with only one overworked person at reception - who really... More

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Additional Information about Hazmieh Rotana Hotel

Boulevard Chiyah near Galerie Semaan | PO Box 45-111, Hazmieh, Lebanon
Price range (per night):* RM314 - 553

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