Nothing changes from my previous visit to this hotel. The cleanliness is an issue and the ridiculously slow room service is a norm. And where was my bath towel? The same thing happened to me twice. Oh dear.

Location is good for food and clubs. There is good food and clubs within walking distance to the hotel. A not too big, but sufficient shopping centre there with "duty" free shopping there which is not worth the time. Location is very bad if you want to do shopping at KSL(the newest shopping centre there), holiday plaza or holiday Inn.... More

Zon Regency by the sea hotel is an extremely poor hotel with horrible and disgusting staff! The hotel is advertised as a five star hotel and when you first walk past the entrance, you can get to smell the nice scented oil placed beside the lift. The lift require you to swipe your keycard which is a good security feature.... More

Located at a very strategic place in Johor Bahru. Visitors can take the ferry service to Tanjong Pinang or Batam, Indonesia. This hotel provides an array of activities from shopping, food and entertainment. The rooms are big and it has a swimming pool. At night, one can just stand outside their rooms and enjoy live band performance ot the 5th... More

I had very bad experienced..Came with family friends, never go back again. lousy service check in 1400pm requested many times for a towels. got it at night.. very slow service.!!!!!!!!!!!!!!!!!!! Location good but decided to check out next day.

Stayed at the hotel again. Room is average. Cleanliness was acceptable. However room service can be more efficient. I had a room without any towels. Waited for like 45 minutes and it did not arrived before I went out. The second time I called after I got back was much more quicker. I don't think there is nothing we can... More

Been staying for 9 night. Have given a chance to have my return trip but the services are still giving a shock. Its take me more then 20minute to check in due to only a "Trainee" in the Front Deck while believe the senior are at the back office (show face for less then a minute to say sorry to... More

Check in was decently done, with courteousness in greeting and request handling Rooms are old, some lights are not working (for my case, bath room mirror and work desk) Though rooms are available in good bargain price, but there should be better choices within same price range. Complementary carpark is a little walk away from lobby. Parking lot right in... More

The aircon barely works The piano in the lobby can be herd in your room The staf are untrained and very unprofessional The bed sheets are all torn, and the rooms are run down , the only good thing in the room is the tv The hotel has a bad smell and not inviting I sincerely do not recommend this... More