We stayed her for 1 night on the way to Perhentians. I booked 2 rooms about 2 weeks before arriving. When we arrived they had only reserved one room and gave us keys to another room that was already occupied! Lucky no one was in the room when we walked in... They then downgraded the second room but charged us... More

First at all I am thanking all the people comment to this hotel and I gave it a try. Yes this hotel deserve one of the good hotel stay in Kota Bharu. After it's renovation the room I stay is really impressing. Thanks for Awie for free upgrade my Standard room to Suite and also for your hotel fast internet... More

twice as bad. 1.on my first visit, the condition of the room is quite nice (it is a refurbished room & in the new wing of the hotel) a) but the charge (placed to my company account) is a bit excessive (170+) considering the room has no window to outside (the only window in the room opens to the hotel... More

FACTS Positive: * professional and helpful staff (English could be improved) * very good breakfast (lots of choice) * location of restaurant (nice views to city and river) * clean room * English newspaper in the morning * free WIFI in the hotel Negative: * standard room is too small (don't book it) * terrible view from the room (wall... More

Stayed here for 2nights. To be honest, when we first booked the room online, we only booked for 1 night thinking of moving to a different hotel the next day. Good thing is that the experience was really great that it impressed us to to extend for 1 more night here. Staffs were super friendly and helped us to stay... More

This hotel was nice, the room was clean and the staff were pleasant. Only downside was the breakfast, there was a very limited choice. I just had a piece of fruit and coffee and left. Other than that hotel was good

Crystal Lodge was tucked away off the main arterial road in KB - so the location was just fine! A short walk and you could get to see all there is to see in this Kelantanese capital. We stayed in a suite with 3 beds, the bathroom was nice, clean and the rain shower was brilliant. Breakfast was adequate, though... More

Plus points - Great value. Centrally located..attractions, food are within walking distance or drive. Rooms are big. Breakfast buffet is decent. The staff are very friendly and helpful. And it has a gym !! Minus points - the hotel is located at a corner..and you can miss the turn in. Parking is located at the back. Whilst secure, it has... More

My wife, 4-year old daughter and I stayed there for one night. Checked in on 15 November 2012 and checked out on the 17th. Upon arrival, we accidentally drove pass the building as it stood near a corner. Parked at a public place before checking in and walked pass a construction site beside the hotel that was later found out... More