Stayed at Garden Villa for 2D 1N. Let me start with the good points. 1. The surrounding area of the hotel is great, the garden villa can assure you the privacy and most of the units are facing the pool. 2. Easy access to the beach and the beach is clean 3. There are 2 pools, 1 located at the... More

What was supposed to be a relaxing beach vacation last week turned out to be a horrible one. At the end of the 2 nights' stay, my husband and I could not wait to leave the place. It was unfortunate that we had paid in advance, or else we would have cut the stay short and headed elsewhere. Where should... More

Was there the last weekend with my family and we were very happy with our stay there. Upon arrival we were dissapointed to find out that the Garden Villas that we booked were all taken, Nouri the reception staff and her manager Bernard were quick to upgrade us to their boutique resort with 2 rooms and a private pool. The... More

What a shame I can't say too much good about this hotel - so I will start with the bad and end with the good points. We booked one month before arrival - booked Garden Villa as recommended by fellow Trip Advisors. Check in was ok but we were taken to a Capitol room which was of lesser value than... More

With the international chain hotel name, the hotel just lower than the standard grade of Holiday villa ! the hotel has no maintenance at all, weird smell in the room, fungus in the wall ! Only good things is the beach . Not a pleasant stay and not recommended.. get other hotel elsewhere !

Avoid this place. In fact, avoid Cherating altogether. There is nothing noteworthy about this beach town apart from the clear water. And regarding this hotel, well, to begin with the staff are appalling. Their levels of laziness and glib replies completely take the p*ss out of your holiday. We booked 2 rooms with kingsize beds but were given one that... More

I stayed here on 14-16 april 2013. As upon our check in, we were being informed that we will be given bath towels later because they were sent for laundry and not yet ready. What a bad management. We keep waiting and asked the housekeeping about the towels, they were saying still not ready. So we decided to go out... More

The location is quite lovely, a seemingly endless beach, warm seas and a garden setting. Sadly the hotel is showing the wear and tear of being a beach-front resort and the maintenance staff are kept very busy. Definitely do not eat western food at the restaurant as it is quite abominable . . . the Asian cuisine, however, is quite... More

Last weekend I was staying at your hotel for the 1st time. This is my worst experience compare to other hotels all over Malaysia. I book a standard room with a king size bed at RM230 per night for 2 nights. I make my bookings through Agoda. i check in to your hotel as expected last saturday. 1st complain- I... More