be careful as there are 2 Shangri-La hotels in Kinabalu. The Shangri-la resort which is located approx. 30 mins. outside and the one downtown for which I am writing this review which does not belong to THE hotelchain (we got this information at the hotel). It is a 2* hotel located very central. you just have to cross a main... More

Thank goodness we were only here for one night! The rooms themselves were comfortable. But after a whole afternoon of travelling from Lahad Datu all I wanted was a nice hot shower....what I got was lukewarm! One of the coffee cups needed to be thrown out it just looked dirty and nasty. They had a wonderful dessert menu in the... More

We stayed there on three separate nights as part of a tour package and liked it each time. Clean rooms and bathrooms (with reliable hot water), friendly service (even from the bell-hop who looked like he needed lots more sleep) and good food. Its also close to a decent local cafe (on a corner next to KFC). True, you could... More

Stayed here as a part of a Borneo tour package. This was by far the worst place we stayed, thankfully it was only for a couple of nights. The hotel is located next to a busy road that you need to cross to get into town, this can be challenging at peak times. The room decor is dated and they... More

We stayed here after 3 superb nights in KL. We can't knock the cleanliness of the rooms, the size of the rooms or the location. The staff however are not overly friendly, the bar was never manned and had a very limited choice of drinks, canned beer and wine only. I think we may be being too picky, but it... More

We enjoyed our stay at this hotel. Lot of good restaurants were available nearby. Sunday market is also walkable. Good breakfast and swimming pool. Love to stay again More

After 2d1n in the mountain, to be back in the city is a kind of feeling that undefinable. The hotel is not great compare to many other availabled, but for the $$ we paid is good enough to give a 4 star. And it has wifi available all floors. Walking distance to the seafood paradise, shopping malls and local market.... More

Eventhough it's situated at the edge of city centre but the hotel gives the most comfortable room in KK. The price range is very affordable and meet the quality of all the services a hotel should provide. A nice and comfy bed attached with a clean bath tub. The cafe provide a wide range of food at affordable price. More

The hotel is actually on par for a 3 stars range. However, unfortunately the first time having noisy & annoying teenage neighbours going in & out of the room, ringing bell, knocking door, banging door & speak & laugh out loud few times a night is a minus for the environment. More