Overall not impress with the facilities and room. For the price I m paying the room might as well spend it at Damai Beach Resort, 1 KM away from this hotel. It lived up to its image as a run down hotel for group package. Owner is obviously not interested to pump in fresh capital to upkeep the hotel. Rooms... More

In the hopes of getting two (cheap) nights at a decent hotel near the beach with a pool me and my friend booked this "hotel" the night before. The first bad sign was an empty lobby, then when we wanted some water they said they didn't have it! I mean, a hotel WITHOUT WATER?! That was the drop for us... More

Damai beach was fuly booked so we decided to try this place out. The lobby is huge but empty except for 2 staff. No proper directions were given as to how to find our room. Hallway to the rooms is dimly lit. Upon entering, stepped into a small pool of water which leaked from the ceiling. Good room size, 2... More

This hotel was under refurbishment when I went there. The whole place was really bad. It looked like a place where no one stayed for years. The ceiling was leaking ( not just the room ceiling but the corridor too) and it looked really bad as the leaking must've been there for a long time. The toilet's flush wasn't working,... More

The hotel is one of the few within the area which hosts the popular Sarawak Cultural Village. It has several ball rooms for official as well as social functions. Rooms are spacy enough for families and the facilities such as swimming pool, children's playground and courts are available. It has changed the name recently from Santubong Resort. A new spacy... More

No room service at all. Room had a stuffy smell,ceiling outside hotel room was leaking,air-conditioning system was hardly working and most lights were blown out with the washroom light on only! Hot water for bathing was pouring cold water instead! The only saving grace was the twin double beds big enough for a family of 4. The food at Restaurant... More

No better then when I last stayed there and now with the trees removed it even looks worst and from what I have heard they are also responsible for the latest destruction of acres of mangrove next to it a couple of weeks ago for the coming of the cable car which is linked to this hotel One only wonders... More

My bad experience start when i walk to reservation counter seeing nobody around with just 2 staffs at the counter.I had been promise a room with a pool view over the phone booking but only realise upon arrival my room actually is not a pool view.Thinking its like other hotel we had check in before,the payment is based on deposit... More

Stayed here during the Rainforest World Music Festival 2012. Apart from events such as RWMF the hotel doesn't really get packed which is good if your looking for a quiet place to relax and enjoy (the sea view rooms are amazing) but it also means that many of the rooms seem a little dated and some of the amenities weren't... More