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Ariva Gateway Kuching

4.0 of 5
No 9 Jalan Bukit Mata, Kuching 93100, Malaysia (Formerly Somerset Gateway Kuching)
Hotel amenities
Ariva Gateway Kuching
Ranked #12 of 42 hotels in Kuching
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137 reviews from our community

    Trip type
Traveller rating
    17
    77
    31
    10
    2
Date Rating
Singapore, Singapore
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 May 2013

I love tha ariva as besides being spacious and comfortable for 4 of us, the location is within walking distance to the various shopping centers, souvenir shops and Kuching waterfront. It is also easy to get food around the area and our favourite was Medan selera just across the river. Only 50cts to get on the sampan and barely 5... More

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See 3 more reviews by Coolnymph2003 for Kuching
brunei
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 May 2013

Had stayed happily in these apartments a few times over the years when it was managed by the Somerset group. Ariva took over the management about 1 - 2years ago and sadly, nothing much has changed since the take-over. We booked online on Wotif for a 2BR Premier at RM360 nett (approx. USD120). We tried booking direct with the apartments... More

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Torino
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 May 2013

I and my husband spent a couple of nights at Ariva: the first night was booked online (to "test" the quality!), then we decided to extend our stay and the Management kept the same price even if not booked again online. The room with queen size bed was well furnished, spacious enough to place our 2 big luggages plus 2... More

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KL
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 April 2013

Stayed here recently with my family in the 3 bedrooms apartment. It is near the mall, cake shop (Secret Recipes) and convenience store (7-Eleven). A bit far to walk to the city centre or Waterfront. The apartment is furnished and complete with fridge, microwave, electric-stove, washing and dryer machine etc (including cutlery). Our room and hall have nice views of... More

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 April 2013

I usually like to stay in a service apartment in a city so I was happy to choose Ariva. This is away from the relatively more crowded riverfront hotels and yet still very convenient in terms of proximity to 7-11/Secret recipe etc. (Btw - the cafe in the hotel only operates for breakfast). I was mostly happy with the room... More

Was this review helpful? Yes 1
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Singapore, Singapore
1 review
4 of 5 stars Reviewed 20 March 2013

Apartment is basic with fridge,micro-wave etc...room is big though, breaky is all same everymorning not much choice for the amount we pay.But love the rooftop swimming pool, overall comfortable stay....

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Edmund L, General Manager at Ariva Gateway Kuching, responded to this review
21 April 2013

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted to know that overall you had a comfortable stay with us. Ariva Gateway Kuching’s apartment is tastefully furnished in contemporary decor, and fully equipped with home entertainment system, complimentary wifi, fully-equipped kitchen (including washer and dryer) and... More

Edmonton, Alberta
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 20 March 2013

Of all the options within the golden triangle, this place offers the best value. We have stayed here twice and have been pleasedwith the rooms and service. The location coudnt be much better. Downsides are that it is not 5 star,3 at best, it has ants and rooms on the waterfront side can be noisy until midnight if the Top... More

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See 4 more reviews by dbserink for Kuching
Edmund L, General Manager at Ariva Gateway Kuching, responded to this review
21 April 2013

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted to know that you have chosen Ariva Gateway Kuching twice for your stay and enjoying the best value offered compare will all options of accommodation within the Kuching Golden Triangle. We have noted on your comment, for... More

Kota Kinabalu, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 March 2013

I stayed at Ariva for 3 nights (16-19/3/13) and I enjoyed the services and the staff were friendly. The front office staff was very helpful especially Patrick. The rooms were clean and the coffee/tea and water was replenished everyday. The room also had an iron and iron board and also a hair dryer. The room had wifi and that was... More

Was this review helpful? Yes 1
Edmund L, General Manager at Ariva Gateway Kuching, responded to this review
15 April 2013

Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted that you enjoyed our services during your stay with us. Your kind comment on our staff (Philip) being friendly has been shared. We believe that this is one key important factor that will definitely give us... More

Malaysia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 15 March 2013

I stayed here for a short business trip with colleagues and it was a nice change from the typical hotel room. It has free WIFI (which was incredibly useful), a nice living room, clean amenities and comfortable beds. It is also definitely useful when you come to Kuching often for business and need a central base to return to, at... More

Was this review helpful? Yes 2
See 4 more reviews by moonstarlady for Kuching
Edmund L, General Manager at Ariva Gateway Kuching, responded to this review
15 April 2013

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted to know that you thoroughly enjoyed your stay with us. Ariva Gateway Kuching is indeed impressive; each apartment is tastefully furnished in contemporary decor, and fully equipped with home entertainment system, complimentary WiFi, fully-equipped kitchen (including washer... More

Manchester, United Kingdom
Top Contributor
87 reviews 87 reviews
28 hotel reviews
Reviews in 44 cities Reviews in 44 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 11 March 2013 via mobile

I was booked this hotel by some friends and really it was below par from the moment we arrived. It's like an office block which in the 1980s was turned into a hotel/ serviced apartment and really hasn't been looked after. The elevator situation is odd needing two lifts to get to the rooms.... It just doesn't have a nice... More

Was this review helpful? Yes 2
Edmund L, General Manager at Ariva Gateway Kuching, responded to this review
15 April 2013

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. We have taken note of your feedback and we would like to apologise for your unpleasant encounters. Please be rest assured that maintenance and upgrading programs are in place very soon to serve you better. We have also made improvements... More

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Additional Information about Ariva Gateway Kuching

Also Known As:
Ariva Gateway Kuching Hotel Kuching
Ariva Gateway Kuching Hotel
Somerset Gateway Kuching
Somerset Gateway Hotel Kuching
Ariva Gateway Kuching Sarawak
Address: No 9 Jalan Bukit Mata, Kuching 93100, Malaysia (Formerly Somerset Gateway Kuching)
Region: Malaysia > Sarawak > Kuching
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Kuching
#6 Luxury Hotels in Kuching
Price range (per night): RM142 - 312
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Ariva Gateway is nestled in the heart of Sarawak's Golden Triangle. It is a well appointed twin tower complex integrating modern offices and luxurious serviced residences within the Central Business District. It is centrally located within a myriad of major shops, international restaurants and entertainment centre. ... more   less 
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Ariva Gateway Kuching
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