Dorsett Grand Subang Hotel (Subang Jaya): See 144 Reviews and 98 Photos

Also Known As:: Sheraton Subang Jaya; Sheraton Subang Hotel; Subang Jaya Sheraton

Address: Jalan SS12/1, Subang Jaya 47500, Malaysia

Phone Number:

Region: Malaysia > Selangor > Petaling District > Subang Jaya

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Wheelchair access

Hotel Style:

Ranked #1 of 8 hotels in Subang Jaya

Price range (per night): RM299 - 468

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Nestled in the heart of Subang Jaya, Grand Dorsett Subang offers opulence hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. Located just 35 minutes from Kuala Lumpur International Airport, Low Cost Carrier Terminal and Sepang International Circuit, the hotel is just a 15-minute drive from Kuala Lumpur City Centre. Dining at Grand Dorsett Subang is an endless pleasurable affair with the vast international and local specialities available. For meeting planners and business travellers, the hotel is well-equipped with a full range of facilities and services to cater to every need. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Agoda, Cheap Tickets, Olotels, EasyToBook, Otel, Venere and Tingo so you can book your Dorsett Grand Subang Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

AnnaJG45

Auckland

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“A Pleasant Stay”

Reviewed 17 May 2013 NEW

Booked a great deal online which included breakfast and Internet. Loved the hotel entrance, lobby’s décor and complimentary cold drink. Reception staff were all efficient and attentive. But communicating with reservation department through email will not take you anywhere, as you may not receive any respond back. Rooms are quite decent size & newly renovated with an overwhelming view towards... More

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LFernandas

Singapore, Singapore

1 review

“Disappointed!”

Reviewed 6 May 2013

Called up the hotel a day in advance to book a room for a night stay. First call I made at 0130hrs, a lady said that reservation dept is closed and booking of rooms is not possible! Imagine.. Second call I made, a lady at the Front Desk named, EMMA informed that all room category is full on the 8th... More

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Dear LFernandas, First and foremost, we thank you for showing interest in Dorsett Grand Subang for your accomodation needs. Our sincere apologies for the shortcomings you've experienced during your recent inquiry of our hotel. Your comments have been highlighted to our senior management team for immediate remedial actions. We have conducted an investigation into the incident and will be improving... More

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yulianjade

Senior Contributor

21 reviews

8 hotel reviews

Reviews in 6 cities

11 helpful votes

“Disgusting hotel”

Reviewed 23 April 2013

Tourist please do not book this hotel. Is terrible disgusting! Its not as pretty as what you seen on the website. Room 1. The carpet filled with fur balls lying around 2. The hair dryer has got hair 3. you could see cracked ceiling 4. Black mold can be found at every corner of the bath tub. 5. Yellow stain... More

Dear yulianjade, First and foremost, we thank you for choosing Dorsett Grand Subang for your stay. Our sincere apologies for the shortcomings you've experienced during your recent stay with us. Your comments have been highlighted to our senior management team for immediate remedial actions. We are rectifying and improving our facilities in order to better serve our guests. Your constructive... More

amitmegahit

Amersfoort, The Netherlands

Contributor

14 reviews

5 hotel reviews

Reviews in 9 cities

4 helpful votes

“Good Experience”

Reviewed 17 April 2013

Pros Big, clean rooms. Comfortable and cozy beds Plenty of restaurants nearby (in case you want to try the local cuisine) Market is at a walking distance. best Breakfast buffet I ever had :) Cons Far from the city center. not a great neighborhood.

Dear amitmegahit, First and foremost, we would like to thank you for choosing Dorsett Grand Subang for your stay. It was a pleasure having you here. We’re very happy to know that you had a great experience during your stay with us. We are grateful for your compliments and will make sure that we will keep striving to improve and... More

thiong

Kuala Terengganu, Malaysia

Senior Reviewer

9 reviews

12 helpful votes

“Nice comfortable room”

Reviewed 12 April 2013

Rooms are newly renovated, clean and comfortable. Check-in was no hassle, booked using Agoda. Hotel is old but still maintains the good service and class. The convention hall is great for functions. Breakfast is superb.

Dear thiong, Thank you for choosing Dorsett Grand Subang for your stay. It was wonderful having you here and we're delighted to know that you had a comfortable stay with us. We appreciate your compliments and will assure you that we will strive to improve and retain our warm services. Looking to welcoming you back in the future. Kind Regards,... More

Yoka06

London

Reviews in 8 cities

5 helpful votes

“Great Hotel”

Reviewed 8 April 2013

Great hotel!!! We had one night in KL after trekking Burma for 10 days and this hotel was recovery stop and near friends we were visiting. Floors 7 to 17 have been just refurbished and the rooms were great. Ones at the front have a nice view of the city. Bed was really comfortable with quality linen and down filled... More

Dear Yoka06, It was a pleasure having you here. We’re delighted to know that you had a wonderful experience during your stay with us. We appreciate your compliments and will assure you that we will strive to improve and retain our warm services. We look forward to welcoming you back in the future. Kind Regards, Vincent Pillai Director of Operations More

PeterChin86

Shah Alam, Selangor, Malaysia

“Great Experience”

We checked in with the idea of a small get away from our hectic work schedules and despite living in KL itself , we decided to stay with Grand Dorsett as the refurbished rooms seems welcoming enough. Upon check in , the staff were great , namely Zila who was the person managing my reservation via phone all the way... More

Dear PeterChin86, It was a pleasure having you here. We’re delighted to know that you had a wonderful experience during your stay with us. We appreciate your compliments and will assure you that we will strive to improve and retain our warm services. We look forward to welcoming you back in the future. Kind Regards, Vincent Pillai Director of Operations More

Carmenlai

Kuala Lumpur, Wilayah Persekutuan, Malaysia

12 reviews

7 hotel reviews

Reviews in 7 cities

7 helpful votes

“Poor!”

Reviewed 4 April 2013

I booked this room through online promotion, weekday early bird special which entitled 15% off from rack price. I checked in late at about 8pm, and there is no call from hotel side to confirm on my reservation of the room. I am not sure if this is a norm for hotel but during my previous stay at other hotel,... More

Dear Carmenlai, First and foremost, we thank you for choosing Dorsett Grand Subang for your stay. Our sincere apologies for the shortcomings you’ve experienced during your recent stay with us. Your comments have been highlighted to our senior management team for immediate remedial actions. We are considering to add more amenities in the room and at the same time, rectify... More

Jean-Noel

10 hotel reviews

Reviews in 10 cities

“A wonderful surprise”

Reviewed 1 April 2013

Due to a cancelled flight from Kuala Lumpur to London, Malaysia Airlines took us to the Dorsett Grand. I would have preferred to be on my way home but a night in this comfortable hotel made the delay bearable. The room was large with a kingsize bed, armchair, desk, mirrors, TV, thick carpet.... Everything was spotless clean. The bathroom was... More

Dear Jean-Noel, It was lovely to have you here. We’re delighted to know that you had a wonderful experience during your stay with us. We appreciate your compliments and will assure you that we will strive to improve and retain our warm services. We look forward to welcoming you back in the future. Kind Regards, Vincent Pillai Director of Operations More

Travel_Genius

Bangkok, Thailand

Top Contributor

65 reviews

34 hotel reviews

Reviews in 28 cities

41 helpful votes

“Not for the business user”

Reviewed 29 March 2013

I’ll start with the good, which is a short list. The buffet breakfast offers an exceptional selection, and of a high quality. Whether the tastes are conventional European, Indian, Chinese, Malay - it’s really great! In fairness I can also mention the effort of hotel staff to solve fundamental problems, which are usually beyond their control The bad starts with... More

Dear Travel_Genius, Thank you for choosing Dorsett Grand Subang for your stay. We sincerely apologise for the shortcomings you’ve experienced including the internet service you’ve encountered during your recent stay with us. Your review has been brought to the attention of our senior management team for immediate remedial actions. Please be assured that we are working to rectify and improve... More

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Dorsett Grand Subang Hotel Reviews, Subang Jaya

Dorsett Grand Subang Hotel

144 reviews from our community

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